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Prince's Gate Hotel

5.0 star property

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Photo gallery for Prince's Gate Hotel

Two armchairs facing a fireplace with bookshelves and a chandelier in the background.
2 restaurants; breakfast, lunch, dinner and brunch served
A bedroom with a large bed, ornate headboard, floral wallpaper, and a chandelier.
Interior detail
A historic building with multiple balconies and a traditional architectural style.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Classic Double Room

A grand staircase with ornate railings, a chandelier, and patterned wallpaper.

Classic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite (In Adjacent Building)

A hotel room with two beds, striped wallpaper, patterned headboard, and decorative pillows.

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite (In Adjacent Building)

A room with a striped wall, a patterned carpet, a vintage sofa, a green armchair, a chandelier, and a telephone.

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Designer Room

A bedroom with a patterned wallpaper, a bed with a headboard, a desk with a chair, and a red armchair.

Designer Room

8.6 out of 10
Excellent
(20 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Estate Room

A hotel room with a large bed, two chairs, a desk, a TV, and a chandelier.

Estate Room

8.8 out of 10
Excellent
(45 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room

A bedroom with a tufted headboard, a large bed with decorative pillows, a desk with a chair, a television, and a chandelier.

Classic Room

8.6 out of 10
Excellent
(37 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

A hotel room with striped walls, a chandelier, a bed with patterned bedding, and a floral wallpaper.

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Duchess Suite

A luxurious bedroom with a large bed, ornate curtains, a chandelier, and a floral-patterned carpet.

Duchess Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Estate Room

Premium bedding, minibar, in-room safe, desk

Estate Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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4.1 out of 5, Very good, 1,173 reviews
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About this property

Prince's Gate Hotel

This smoke-free hotel features 2 restaurants, 3 outdoor pools and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
Prince's Gate Hotel offers 51 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Prince's Gate Hotel. During your stay, you're just a quick walk from Government Gardens. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and 3 outdoor pools or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the location and the pool
  • Steps from Government Gardens and 6 minutes on foot from Rotorua Energy Events Centre
  • Local-area shuttle service available for a fee
Prince's Gate Hotel offers its guests 3 outdoor swimming pools, an indoor pool, a hot tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Prince's Gate Hotel. Free self parking is available.

This Victorian Rotorua hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.
Prince's Gate Hotel has 2 restaurants serving breakfast, lunch and dinner.
Duke's Restaurant – This restaurant serves brunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Duke's Bar – This bar only serves light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: NZD 35 to 38 for adults and NZD 18 to 18 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant

Things to do

  • 3 outdoor pools
  • Bicycle tours
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Fenced pool
  • In-room refrigerator
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 35 to 38 for adults and NZD 18 to 18 for children
  • Rollaway bed fee: NZD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained hotel with large rooms.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cara

Liked: Cleanliness
Clean hotel, beautiful old building, comfy bed. Overall a nice stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, highly recommend! Cant wait to visit again in the future
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, creatively decorated hotel with great charm and proximity to all that Rotarua has to offer!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Stephen Noel

Excellent location and characterful heritage hotel
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great character, great location and free parking available.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here. Staff were friendly and responsive to requests. Special thanks to Ailsa for going above and beyond to make the stay perfect!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Susan Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning building in perfect location!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in this gorgeous hotel. The room was quiet, the staff were amazing given we had no internet they provided a free breakfast for both of us. Thank you for a lovely stay, we will be back.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool, old place. Staff was great, antique phone actually worked, decor was authentic and the common areas well decorated and comfortable.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

michelle

Liked: Cleanliness, property conditions & facilities
Hotel is very nice, very clean and comfortable plus the location is perfect!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Danilyn

Liked: Cleanliness, amenities, property conditions & facilities
Great location in interesting, unique & historic building!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service
The dining room and bar staff were wonderful!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities
Loved the history of the hotel and the public areas were lovely. Enjoyed the view from the veranda and drinks on the veranda
Lunch on the veranda
Happy hour drinks
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
À unique stay; very comfortable,
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Lorri

Liked: Staff & service, amenities
The Hotel was beautiful and the decor in the rooms was lovely. The staff was friendly and very attentive. Overall the room was clean but The bathrooms in the rooms could use an upgrade and the property also needs upgrading.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lynn

Loved this hotel and our room was so comfortable. It’s unique and charming
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with a great location!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
For us great location, easy walking to many pubs and restaurants. Clean and well running rooms. Friendly staff
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Ellina

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great amenities, and very friendly staff.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lorilei

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice to us. They helped us to book the best rate for an added night and with a late checkout. Very cool, old-fashioned decor. It is close to a lovely park and many restaurants.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Cute room, kind staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kameron

Liked: Cleanliness, amenities, property conditions & facilities
Upgraded to a one bedroom unit - very spacious. Conveniently located right in the CBD.
Stayed 1 night in Feb 2026