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Aparthotel

Pukaki Holiday Apartments

3.5 star property

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Photo gallery for Pukaki Holiday Apartments

Executive Apartment, 2 Bedrooms, City View, Mezzanine | In-room dining
Luxury Apartment, 3 Bedrooms, City View, Mezzanine | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Executive Apartment, 2 Bedrooms, City View, Mezzanine | Terrace/patio
Executive Apartment, 2 Bedrooms, City View, Mezzanine | Individually decorated, individually furnished, desk, blackout curtains
Executive Apartment, 2 Bedrooms, Courtyard View, Ground Floor | Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Dryer
  • Washer
  • Air conditioning

Explore the area

View in a map
1080 Pukaki Street, Rotorua, Bay of Plenty, 3010
  • Eat Street
    ‪3 min walk‬
  • Tamaki Maori Village
    ‪5 min walk‬
  • Polynesian Spa
    ‪6 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Executive Apartment, 2 Bedrooms, City View, Mezzanine

Executive Apartment, 2 Bedrooms, City View, Mezzanine | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Executive Apartment, 2 Bedrooms, City View, Mezzanine

  • 125 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Elite Apartment, 2 Bedrooms, Courtyard View, Ground Floor

Elite Apartment, 2 Bedrooms, Courtyard View, Ground Floor | Individually decorated, individually furnished, desk, blackout curtains

Elite Apartment, 2 Bedrooms, Courtyard View, Ground Floor

  • 11 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms, Courtyard View, Ground Floor

Executive Apartment, 2 Bedrooms, Courtyard View, Ground Floor | Bathroom shower

Executive Apartment, 2 Bedrooms, Courtyard View, Ground Floor

  • 125 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed

View all photos for Luxury Apartment, 3 Bedrooms, City View, Mezzanine

Luxury Apartment, 3 Bedrooms, City View, Mezzanine | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Luxury Apartment, 3 Bedrooms, City View, Mezzanine

  • 225 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

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About this property

Pukaki Holiday Apartments

Lakefront aparthotel connected to the convention centre in Rotorua with free parking
This aparthotel features a restaurant, a coffee shop/cafe and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-in and barbecues. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while a flat-screen TV with satellite channels and Netflix provide a bit of entertainment. Housekeeping is not available.
Pukaki Holiday Apartments offers 4 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. Accommodation at this 3.5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels and Netflix. Additionally, rooms include coffee/tea makers and rice cookers.

With your stay at Pukaki Holiday Apartments, you're connected to the convention centre and just a quick walk from Polynesian Spa. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. Built in 1980, this comfortable aparthotel has 4 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer and a balcony or patio
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • English breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Amenities include laundry facilities and a terrace
  • Just a 2-minute drive from Polynesian Spa and 6 minutes from Skyline Rotorua
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. A terrace, barbecue grills, and laundry facilities are also featured at the business-friendly Pukaki Holiday Apartments. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Rotorua aparthotel.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 1:00 PM.
Aroma Cafe – This coffee shop serves breakfast, brunch, lunch and light fare. A children's menu is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Restaurants on site

  • Aroma Cafe

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Rice cooker

Dining

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: NZD 25 for adults and NZD 25 for children
  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 50

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Netflix

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Guidebooks
  • Iron/ironing board
  • No housekeeping service

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • On a lake
  • On the Strip

Things to do

  • Fishing nearby
  • Horseback riding nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 3 floors
  • 4 units
  • Access via exterior corridors
  • Built in 1980
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 60

Special check-in instructions

Guests will receive an email with special check-in instructions and an access code prior to arrival; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately NZD 25 for adults and from NZD 25 for children
  • Late check-out fee: NZD 60 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email with special check-in information and an access code prior to arrival. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pukaki Holiday Apartments Apartment Rotorua
Pukaki Holiday Apartments Apartment
Pukaki Holiday Apartments Rotorua
Pukaki Apartments Rotorua
Pukaki Apartments Rotorua
Pukaki Holiday Apartments Rotorua
Pukaki Holiday Apartments Aparthotel
Pukaki Holiday Apartments Aparthotel Rotorua

Pukaki Holiday Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 7 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, room comfort

Kiwi adventure

Nice place. Big and roomy. Separate bedrooms. Good deal.
Stayed 1 night in Feb 2025

6/10 Okay

Ravendra

Liked: Property conditions & facilities
The property had a bad smell the whole time because of poor ventilation
Stayed 1 night in Jun 2024

8/10 Good

mila

Travelled with family
Liked: Property conditions & facilities
Accessible to the shops and I feel safe ,it’s very near the police station
Stayed 2 nights in Apr 2024

10/10 Excellent

Kale

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Recommended
Stayed 1 night in Apr 2024

4/10 Poor

Atarangi

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
For the price paid - no sky tv , no tv main room . Low on towels, no bathroom soaps. Low on toilet paper . Sign saying there will be a charge of 50 dollars if dishes were not washed . House wasn’t very tidy . Kitchen stunk . No one to come maintain the rooms . Should of had a daily cleaner . Very disappointed. Won’t book again

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay in a great location. Well set up, private, spacious apartment. Would definitely stay again.
Stayed 3 nights in Apr 2023

4/10 Poor

Tony

Liked: Cleanliness
Stayed 1 night in Feb 2023

2/10 Terrible

Jon

Disliked: Cleanliness, room comfort

AVOID AVOID AVOID

Do not stay here! The dirtiest place i have ever seen. There where spiders all over the walls and ceilings. We booked for two nights and didnt stay one. I can't believe we fell for this. No partial refund was issued or apology or explanation given. This is the first review i have ever written positive or negative. I felt that people need to know so they dont walk into what we did.
Stayed 2 nights in Feb 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness

Disappointing stay

Location was very good but luxury apartment looking very tired. Many lights in kitchen not working. No light on kitchen hob extractor. Some light fittings actually missing in kitchen and stairs. Obvious leak in bathroom wall causing water on floor in toilet.No oven dish to actually use oven.Enough glasses for 5 but beds for 6!! Not enough in luxery appartment. Bathroom extractors poorly functioning- I love steam! Rotorua has so much to offer but not here.Limited maintenance made it look unclean and knocked around
Stayed 2 nights in Oct 2022

6/10 Okay

G

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

At least it had a garage

Just be aware the photos for the apartments were taken when they were new and fresh. We did not find the unit in a clean condition, even after all the warning signs about fines, which are a little off putting. Positives, plenty of room, and manged to squeeze car into garage.
Stayed 1 night in Sep 2022

6/10 Okay

Guy

Travelled with partner
Disliked: Property conditions & facilities
There were no tea towels for doing dishes, the salt and pepper shakers fell apart, the deck was dirty. Other than that we enjoyed the place.
Stayed 1 night in Feb 2022

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, room comfort

Brilliant place. Felt very much like home

Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very luxurious. No problems at all. Highly recommend. There are stairs so need to be fully mobile
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The apartment I stayed in was very spacious. It had all the amenities I needed for my stay. The dishwasher, washer and dryer in the apartment was very convenient. Having a locked garage for parking is a great addition to the apartment as well. The rooms were very clean when I arrived. I also liked that there was an outdoor dining option available with a private patio and a bbq. What I didn't like about the apartment I stayed in was we were below another apartment and you can here them walking around.
Stayed 1 night in Dec 2020

10/10 Excellent

Simon, Chengdu, China

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very spacious. Was an easy check-in process.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor area wasn’t impressive and the dish washer leaks that’s all
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

great area

fantastic Apartment great area close to everything. only problem was heating very cold and shower was really awful hardly any pressure or water coming out
Stayed 4 nights in Jun 2019

6/10 Okay

Kyle, Marton NZ

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
This property was fine for a night. Location is great. The garage was too small for a Ford Mondeo which is not a big car so we did street parking. The dryer did not work. We were hoping to dry towels after a late night at the spa. Otherwise the space was nice. Larger than expected.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Excellent apartment would stay again good location
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Central location - lots of parking available on street front. Easy to deal with. Property was clean and tidy. Enjoyed our stay.
Stayed 2 nights in Oct 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay...

Great location in center of town, comfortable sleeping arrangements and it was great having a full kitchen and washer/dryer as well as a garage for the vehicle. Only area for improvement that i'll mention is that the tv/living area could use more seating... Overall, very good!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice apartment.

Everything was clean and comfy We had courtyard view - whilst that view was disappointing everything else in apartment was great.
Stayed 3 nights in Mar 2018

6/10 Okay

kevin, coromandel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not really a 3 bedroom

The 3rd bedroom is actually a open upstairs lounge open to the stair well and the only access to the 2nd bedroom is going thru this area, so no privacy. The apartment was over 3 levels large layout with level short walk to all amenities.
Stayed 2 nights in Nov 2017

6/10 Okay

Tara, Whangarei, NZ

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Apartment in City Centre close to lake

Was initially hard to get hold of someone to get check in details. Directions to property were easy to find. The place was not very clean, we had to wash utensils and mugs. Were disappointed to find out that servicing was an extra cost which wasn't advertised. Place was large and suited our needs.