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Hotel New York

4.5 star property

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Photo gallery for Hotel New York

Exterior
1 bedroom, in-room safe, desk, blackout curtains
Presidential Suite, River View | 1 bedroom, in-room safe, desk, blackout curtains
Presidential Suite, River View | 1 bedroom, in-room safe, desk, blackout curtains
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

Map
Koninginnenhoofd 1, Rotterdam, 3072 AD
  • Erasmus Bridge
    ‪11 min walk‬
  • SS Rotterdam
    ‪16 min walk‬
  • Ahoy Rotterdam
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪53 min drive‬

Room options

View all photos for Superior Room, River View (Maaszijde-kamer)

Superior Room, River View (Maaszijde-kamer) | 1 bedroom, in-room safe, desk, blackout curtains

Superior Room, River View (Maaszijde-kamer)

10.0 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, River View (Rijnhaven-kamer)

Deluxe Room, River View (Rijnhaven-kamer) | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, River View (Rijnhaven-kamer)

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Twin Room (Wilhelminapier-kamer)

Deluxe Twin Room (Wilhelminapier-kamer) | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin Room (Wilhelminapier-kamer)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room (Patio-kamer)

Standard Room (Patio-kamer) | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room (Patio-kamer)

9.2 out of 10
Wonderful
(20 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel New York

Luxury Rotterdam hotel connected to the convention centre, a quick walk to Luxor Theater
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site. Housekeeping is available on request.
Hotel New York offers 72 air-conditioned accommodations with espresso makers and a safe. This accommodation offers separate sitting areas. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Rotterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel New York. During your stay, you'll be connected to the convention centre and just a quick walk from World Port Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine while dining at Hotel New York
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Luxor Theater and Erasmus Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1453 square feet (135 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New York. Parking is available for a fee.

This 4.5-star Rotterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Hotel New York – This restaurant specialises in international cuisine and serves breakfast, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
NY Basement – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 35 per day)
  • Covered parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel New York
  • NY Basement

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,453 square feet of conference space
  • 7 meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1901
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cots (infant beds) are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 6.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 35.00 per day
  • Nearby parking fee: EUR 35.00 per day (230 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hotel New York Rotterdam
New York Rotterdam
Hotel New York Hotel
Hotel New York Rotterdam
Hotel New York Hotel Rotterdam

Hotel New York Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 579 reviews
Rating 8 - Good. 160 out of 579 reviews
Rating 6 - Okay. 31 out of 579 reviews
Rating 4 - Poor. 7 out of 579 reviews
Rating 2 - Terrible. 4 out of 579 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful property. The only issue is there are a lot of stairs, even if you take the elevator we still had to do stairs to get to our room and there were stairs in our room. If you stay here, note if you have issues with stairs so they can put you in a different area.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best night of our life

Right next to the cruise terminal which is very convenient. The view of the city and water is stunning from the front of the hotel. Staff were very welcoming and kind, and called us to follow up once we got to our room to check if we needed anything. The room was remarkable. From the high ceilings, giant windows, very upgraded bathroom and lighting. The bed was the most comfortable bed we have ever slept on in all our travels. I didn't want to leave. Everything was so clean, I wondered if anyone had ever stayed before. This hotel exceeded expectations and if i could give higher than 5 stars i would. When in Rotterdam,stay here. You wont regret it.
Stayed 1 night in Jan 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but the only thing was - we had a car and needed parking. Shocking 35 euros per night for parking. I can’t understand why the hotel don’t get it cheaper perhaps 20 euros per night would be more reasonable. The hotel should negotiate with the parking operator hotel rates I think
Stayed 2 nights in Jan 2025

10/10 Excellent

Sander

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charm, history and comfort

Wonderful, a nice respite from the rain and cold. Spacious room with big windows looking out over the water. Best restaurant we have ever been to, great seafood, much history, charming
Stayed 3 nights in Dec 2024

10/10 Excellent

thomas

Stayed 3 nights in Dec 2024

10/10 Excellent

LESLIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anyone taking a cruise from Rotterdam..this is the hotel for you. Across the street from the terminal. Beautiful accommodations, excellent food both inside and outside... dining by the water, and wonderful staff. Water taxis are available right there and the hotel is filled with history from the early beginnings of Holland America Cruise Line.
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to cruise terminal. Historic building that had been renovated into a hotel. Well done with lots of history preserved. Staff and restaurant were very nice. Would stay here again
Stayed 1 night in Sep 2024

8/10 Good

Margaret, Chincoteague

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

José

Liked: Cleanliness, amenities
Muy conveniente para cojer crusero , céntrico, habitaciones muy cómodas, amplias y limpiar
Stayed 1 night in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean and anazing
Stayed 1 night in Aug 2024

10/10 Excellent

Franci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night prior to a cruise on Holland America. The location was convenient as we could walk to the cruise port in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay!

The staff at Hotel New York was fantastic! From the call prior to arrival to the server at the cafe and then the excellent bartender at the Basement… it was all wonderful and would highly recommend to anyone! So glad we stayed there!
View from our room
Stayed 1 night in Aug 2024

10/10 Excellent

Thio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Firmly on the nice list!

Full of character and a great place to rest overall! In-house restaurant gets quite warm in the summer months but it's easily overlooked on the balance of things.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice all round!
Stayed 1 night in Aug 2024

10/10 Excellent

Laura, Taunton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angelique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to cruise port
Stayed 2 nights in Jul 2024

8/10 Good

Hanna

Travelled with family
Liked: Staff & service, property conditions & facilities
Lovely historical building, nice and spacious rooms, ok views as we were located towards the back of the building. Great location right next to a water taxi station, and minutes walk from erasmus bridge and tram stops. The restaurant is definitely worrth visiting for a meal, a wonderful dinner with really friendly and attentive wait staff. The not so greats - noisy location with building work going on next door and traffic. Beds and pillows were not very comfortable, leaving us all with aching backs. The cleaners made the beds, did a general tidy but did not clean. A lot of obvious debris on the floor was left, not ideal when you have young children crawling.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for cruiser ship passengers

Very cool hotel and great indoor and outdoor restaurants. Walking distance from cruise ship port
Stayed 1 night in Jul 2024