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Royal Wells Hotel
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,001 reviews
The price is CHF 108
includes taxes & fees
12 Feb - 13 Feb
Royal Wells Hotel

About this property

The Spa Hotel

Hotel in Royal Tunbridge Wells with health club and spa services
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
The Spa Hotel offers 70 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at The Spa Hotel. During your stay, you're just a quick walk from Tunbridge Wells Golf Club. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at The Orangery Restaurant
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Tunbridge Wells Golf Club and 13 minutes on foot from Pantiles
As a guest of The Spa Hotel, you'll find an indoor pool, an outdoor tennis court, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the business-friendly The Spa Hotel. Self parking is free.

This 4-star Royal Tunbridge Wells hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 7:00 AM and 9:30 AM.
The Orangery Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Orangery Restaurant

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spa Hotel Royal Tunbridge Wells
Spa Royal Tunbridge Wells
The Spa Hotel Hotel
The Spa Hotel Royal Tunbridge Wells
The Spa Hotel Hotel Royal Tunbridge Wells

The Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 587 out of 1003 reviews
Rating 8 - Good. 286 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely traditional hotel with lovely clean linens and cosy atmosphere. Will return again.
Stayed 1 night in Nov 2025

10/10 Excellent

Houari

Liked: Cleanliness, staff & service, amenities
Perfect for a relaxed weekend
Stayed 3 nights in Oct 2025

8/10 Good

Melanie

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fantastic, we spent our wedding night here and couldn't have been more happy with the room, facilities and the welcome we received.
Stayed 1 night in Oct 2025

8/10 Good

Lynden

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

charles

Liked: Staff & service
Disliked: Property conditions & facilities
Food gas declined Mot enough staff
Stayed 2 nights in Oct 2025

8/10 Good

Ben

Stayed 1 night in Oct 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel walking distance to Tunbridge Wells Very comfortable room
Stayed 1 night in Oct 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Ashley

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really lovely reception team! Thanks for a great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, convenient hotel with very good facilities

Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.
Stayed 2 nights in Sep 2025

8/10 Good

Lizzy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, friendly and welcoming staff. Very local to the town centre - great location
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed property with historic charm. Lots of parking. Staff were visible and professional. Large room with a great view over the hills. Plenty of space to get ready. Bathroom with bath and powerful shower. Appreciated having an iron in the room. Sustainability could be worked on, replacing water bottles. Breakfast had a good continental offer but service was a bit slow for hot items that didn't arrive too hot. Room for improvement. Didn't get to try the wellness facilities, though it seemed there was additional charges for some.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff helpful and attentive from check in to check out. All staff said hello when passing and asked if we needed help. Pool clean and comfortable. Lovely steam/sauna available. Enjoyed a great evening meal in the hotel, good menu choice, spacious dinning area with wonderful views as mainly glass windows to all aspects. Reasonable price for a hotel.Room was lovely, spacious. Coffee/tea facilities. Quiet room with a beautiful bathroom with complimentary shampoo/body wash and plenty of clean towels to hand. We booked massages and enjoyed both hot stone and aromatherapy full body massage. Ladies changing area was clean and great use of lockers. Loved the whole place, wished I had booked at least 2 night at the Spa hotel.
Stayed 1 night in Sep 2025

4/10 Poor

Noreen

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Stayed 1 night in Sep 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room. Huge bath

Handy for town. Lovely hotel. Great value for money. Shopped around but this was the best deal.
Stayed 1 night in Aug 2025

4/10 Poor

Hannah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Staff terrible

Staff were terrible
Stayed 1 night in Aug 2025

6/10 Okay

Hafed, Crawley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel but no dining options near by
Stayed 1 night in Jun 2025

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding food

Food is excellent! I have been dreaming about that pork chop! B
Stayed 1 night in Aug 2025

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Check-in was smooth very relaxing atmosphere, room was comfortable. Dinner experience was okay, could of had some background music. Main course was pricey. Breakfast was good.
Stayed 1 night in Aug 2025

8/10 Good

Andy

Spa Hotel 25 Aug 25

A good hotel. Only items to note would have been dedicated towels in the Spa for guests and consider installation of a swimwear spin dry machine in changing rooms.
Stayed 1 night in Aug 2025