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The Spa Hotel

4.0 star property

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Photo gallery for The Spa Hotel

A historic building with multiple windows and a glass conservatory.
A modern indoor pool with a glass ceiling, large windows, and a view of the garden.
A historic building with classical architecture, a gated entrance, and a well-maintained lawn.
A modern hotel room with a large bed, a sitting area with a blue armchair, a round mirror, and a bathroom with a white bathtub and marble walls.
A hotel entrance with a red car parked outside, a doormat with a logo, and a chandelier above the door.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Mount Ephraim, Royal Tunbridge Wells, England, TN4 8XJ
  • Place, Pantiles
    ‪12 min walk‬
  • Place, Spa Valley Railway
    ‪14 min walk‬
  • Place, Assembly Hall Theater
    ‪2 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪59 min drive‬

Room options

View all photos for Cosy Double

A modern hotel room with a large bed, bedside tables, a small table with cups, a window with a view, and an air conditioning unit.

Cosy Double

8.8 out of 10
Excellent
(12 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, and a mirror wall.

Superior Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Cosy Deluxe double room

A neatly made bed with a patterned bedspread, a wooden headboard, and multiple pillows.

Cosy Deluxe double room

8.8 out of 10
Excellent
(25 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Solo Traveller

Solo Traveller | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Solo Traveller

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Cosy Double Room Single Use

A modern hotel room with a large bed, bedside tables, a small table with cups, a window with a view, and an air conditioning unit.

Cosy Double Room Single Use

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Cosy Deluxe Double Room Single Use

A neatly made bed with a patterned bedspread, a wooden headboard, and multiple pillows.

Cosy Deluxe Double Room Single Use

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Cosy Deluxe Twin Room (Single Use)

A hotel room with two beds, a desk, a chair, and a window with a view.

Cosy Deluxe Twin Room (Single Use)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Spacious Double Room

A bedroom with a large bed, a nightstand, a lamp, and a window with curtains.

Spacious Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Feature Room

A modern hotel room with a large bed, a sitting area with a blue armchair, a round mirror, and a bathroom with a white bathtub and marble walls.

Feature Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Indulgent Room

A bedroom with a bed, bedside lamps, a chair, and a door.

Indulgent Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Property entrance
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  • Parking included
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4.5 out of 5, Wonderful, 1,000 reviews
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About this property

The Spa Hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
The Spa Hotel offers 70 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at The Spa Hotel. During your stay, you'll be within walking distance of Pantiles. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at The Orangery Restaurant
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Pantiles and Spa Valley Railway
As a guest of The Spa Hotel, you'll find an indoor pool, an outdoor tennis court, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the business-friendly The Spa Hotel. Self parking is free.

This 4-star Royal Tunbridge Wells hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 7:00 AM and 9:30 AM.
The Orangery Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Orangery Restaurant

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spa Hotel Royal Tunbridge Wells
Spa Royal Tunbridge Wells
The Spa Hotel Hotel
The Spa Hotel Royal Tunbridge Wells
The Spa Hotel Hotel Royal Tunbridge Wells

The Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and made our stay really enjoyable
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely hotel, calm and relaxing and I will definitely visit again Thankyou
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool, great room and excellent continental breakfast. Lovely staff!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is elegant and peaceful.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities
Clean and decent spa/ gym area. Cozy room.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice establishment and excellent service! Would definately stay again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Second time staying here and experiences consistently very good. Friendly and attentive staff, clean and comfortable rooms. Had room service both times and both times food was lovely. Breakfast also nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Lovely room at a good price.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are courteous and friendly. The rooms are spotless and the facilities are very good. Great value for money.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Excellent stay. Great staff and facilities
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything about this hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Nice gesture of a room upgrade - very spacious, clean room. Staff courteous and attentive throughout our stay. Good that the hot breakfast is cooked fresh to order.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
What a beautiful relaxing hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff that couldn’t do enough for me from the Reception Team to the Room Service Staff. Lovely room, comfy beds, fabulous breakfast. I will definitely be back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vivienne

Liked: Cleanliness, amenities
Everywhere was very clean and all the facilities were in excellent condition. The Wellness spa was fantastic and very enjoyable. The staff were helpful, professional and friendly and always available to assist. My daughter and I had a great stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a car or not mind walking up hill on way back from town
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Excellent breakfast. Friendly staff. Always a real treat staying at The Spa.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Itziar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, I spent a couple of days with my friend, we found it good as it was very quiet time (just before Xmas) but it was very noisy in the early morning, I could imagine in busier times is worse. Other than that we liked our break and the swimming pool and gym were a plus, we ate at the restaurant for lunch, it was good and dinner at the bar twice, we liked it all, good break!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Filomena

Liked: Cleanliness, staff & service, amenities
The spa facilities, the restaurant, the lobby, and the service were fantastic. It was also very easy to access the town centre on foot or by bus.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, staff were friendly and amenities were excellent. Everything was very clean and comfortable
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue with lovely amenities and a solid soa
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

John Philip

Liked: Cleanliness, amenities, property conditions & facilities
We had a really nice stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are always very friendly and professional. The rooms are always clean and tidy. My favourite hotel in TW
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Hilary

Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was very welcoming and I was fortunate to be upgraded to a spacious room. The room and all the hotel was kept beautifully clean. The gym was well equipped and the swimming pool although small was good. I think my only reservation was the coffee served at breakfast which could have been better. The breakfast itself was good.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Ron

Liked: Cleanliness, amenities
Counter service at check in/out was very good. Breakfast bar was nice and staff were friendly. Enjoyed the spa facilities especially the steam room and pool, although the massage was expensive and regular rather than deep tissue. Room not as nice as pictured, smaller, darker and had single beds pushed together when we booked a double. Dinner at the bar was average (burger and fish & chips).
Stayed 2 nights in Feb 2026