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Comfort Inn & Suites Ruston-East

2.5 star property

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Photo gallery for Comfort Inn & Suites Ruston-East

Exterior
Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby
Outdoor pool
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Gym
  • Air conditioning
  • Breakfast included

Explore the area

View in a map
1825 Roberta Avenue, Ruston, LA, 71270
  • Place, Louisiana Tech University
    ‪4 min drive‬
  • Place, Ruston Sports Complex
    ‪7 min drive‬
  • Place, Lincoln Parish Park
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western PLUS Ruston Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,002 reviews
The price is CHF 93
includes taxes & fees
12 Oct - 13 Oct
Best Western PLUS Ruston Hotel

About this property

Comfort Inn & Suites Ruston-East

Hotel with free breakfast, in the vicinity of Thomas Assembly Center
An outdoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free on-the-go breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Comfort Inn & Suites Ruston-East offers 82 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Ruston-East. During your stay, you'll be within walking distance of Louisiana Military Museum. Features include free breakfast and free self-parking, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Thomas Assembly Center and 10 minutes from Lincoln Parish Park
  • Cats and dogs welcome for a fee
Comfort Inn & Suites Ruston-East offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Ruston-East also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Ruston hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (122 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ruston
Holiday Inn Express Ruston

Reviews

Comfort Inn & Suites Ruston-East Reviews

6.6

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 324 out of 1000 reviews
Rating 8 - Good. 177 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 133 out of 1000 reviews
Rating 2 - Terrible. 231 out of 1000 reviews

Reviews

2/10 Terrible

Denise M

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closed!! But you won't find out from Hotels.com!!

I booked this stay in April 2025. Two days before our arrival I received an email from Hotels.com reminding me of my booking at Comfort Inn & Suites in Ruston. When we arrived, after traveling for 12 hours, the hotel was closed for repairs/renovations!!!! Hotels.com NEVER notified me the hotel wasn't open. Hotels.com NEVER notified me there could potentially be a problem with the reservation. I later found out the hotel had been closed for 3 months!! WHY did Hotels.com allow me to book a hotel that wasn't even open!?!?! Needless to say, my daughter and I had to scramble to make alternate arrangements and of course couldn't speak with anyone at Hotels.com as the only "contact" feature was a useless chat. I have been a member of Hotels.com for MANY years and I'm shocked by the lack of professionalism, customer service, communication, and follow through. When we did finally find a new hotel, the price was obviously much higher than what we originally paid due to the fact it was a last minute booking. Do better Hotels.com, leaving travelers stranded is NOT an option.
Stayed 4 nights in Jun 2025

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived at the hotel Wednesday evening only to discover the hotel had been closed for over a month. Had to find a hotel room and paid over double. NO communication was received on the closure.
Stayed 2 nights in Jun 2025

2/10 Terrible

Karen

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
Loved everything about this hotel from the staff to the location
Stayed 1 night in Apr 2025

2/10 Terrible

Brigette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aggravated

This hotel is closed!!!!! We had to find another room in a different city!!!!
Stayed 2 nights in May 2025

2/10 Terrible

Suzanne

When we arrived at the location it was closed for repairs with no prior notice.
Stayed 1 night in May 2025

2/10 Terrible

Nathan

Stayed 2 nights in May 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nobody's home

It's closed. No message sent. Expect full refund.
Stayed 1 night in May 2025

2/10 Terrible

Aqunella

Stayed 1 night in May 2025

2/10 Terrible

Melanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is closed!!! Emergency repairs caused the closure?!?!?? Please refund immediately! I am so upset to have reserved this for a graduation and it was closed!!! I never got an email or text from Travelocity warning me!!!
Stayed 1 night in May 2025

2/10 Terrible

Kay

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
we arrived from Houston on evening of Thursday, May 1, 2025, to find the parking lot in Ruston, Louisiana, abandoned, with a flimsy handwritten (misspelled) cardboard sign taped to the front door reading "closed, emergency maintenance, contact third party" we received NO heads up notification that we would not be able to check in on Thursday. We had to go through a long process of talking to AI at exlpdia.com and then FINALLY a live person in Asia that comped us a room at Travel Inn. Why didn't anyone in the entire company inform us ahead of time that this location has gone belly up?
Stayed 2 nights in May 2025

10/10 Excellent

Nichelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The room was cozy, clean and comfortable. The breakfast was great. I'm glad the other hotel cancelled my reservation.
Stayed 2 nights in May 2025

2/10 Terrible

Demetria

Travelled with family
I am very disappointed in the services hotel.com provide. The GM meet me in the parking lot stating the hotel flooded on March 28 and hotel.com was notified, but I was never notified. I recevied notification up until the before I was suppose to arrive as if everything was fine. I even had an online chat on 5/1 requesting a copy of my reservation be emailed to me again and I was not informed of the flooding. So at the last minute I had to find other accommodations and most of the hotel were booked because there was a graduations that weekend which was the reason I was in towm. This type of customer service is unexceptable because while I was waiting others can up who had the same issue they were never informed.
Stayed 1 night in May 2025

2/10 Terrible

Alma

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived The property was closed and under construction. The hotel FAILED to notify their guest. We had to find another hotel to book. So frustrating
Stayed 2 nights in May 2025

2/10 Terrible

Christtey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no one was at the property, i called multiple times. i am out of 167. VERY UNHAPPY
Stayed 1 night in May 2025

2/10 Terrible

Richard

Disliked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Stella

Disliked: Property conditions & facilities
I had a reservation for this property. When I arrived it was shut down for repair. No one contacted me and I had to find another place to stay at the last minute.
Stayed 1 night in Apr 2025

4/10 Poor

William

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Gerald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on the day of our stay to find the hotel was closed down for repairs. While I understand that things happen, we received no communication from the property or Expedia ahead of time, or after for that matter. After driving for several hours we were left scrambling to find a room and ended up staying 45 minutes away. VERY UNHAPPY would be an understatement. Totally unacceptable that we couldn't at least be notified.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

2/10 Terrible

William, Seabrook

Travelled with family
Disliked: Property conditions & facilities
Hotel was closed when we arrived at 11pm. Absolutely no notice but according to the sign on the door a water pipe had broken and the entire property was dark. No one around, no one to share information…I go to Ruston 3 or 4 times a year but will never stay there again!
Stayed 2 nights in Apr 2025

2/10 Terrible

Kim

Closed.
Stayed 2 nights in Apr 2025

2/10 Terrible

mickey

Travelled with family
Disliked: Amenities
the hotel was closed no stay allowed would have been professional to let me know before I arrived.
Stayed 2 nights in Apr 2025

6/10 Okay

Shateek

Liked: Cleanliness
Disliked: Property conditions & facilities
🤕
Stayed 1 night in Mar 2025

2/10 Terrible

Bee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt even find out that the property wasnt checking anyone in until we arrived at check in to notice that there was a CLOSED sign due to emergency maintenance. All other local hotels were booked up so we had to book towns away at a higher property (motel). Expedia lied and said they'd refund and pay the difference of the 2 hotels then ended up only refunding and paying the difference in the room charge excluding taxes and fees. We lost money in the process then Expedia ended up trying to rectify the incident with that amount we loss in credits to be used within a year instead of applying it to a trip I already have planned. Very displeased with the entire process communication was lacking and I had expected to be reimbursed all extra expenses incurred because of the hotel closure.
Stayed 2 nights in Apr 2025