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Best Western Capital City Inn

2.5 star property

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Photo gallery for Best Western Capital City Inn

Free continental breakfast
Exterior
Lobby
Outdoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
15 Massie Ct, Sacramento, CA, 95823
  • California State University Sacramento
    ‪10 min drive‬
  • Sacramento Zoo
    ‪10 min drive‬
  • Golden 1 Center
    ‪12 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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Exterior detail

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About this property

Best Western Capital City Inn

Hotel in Sacramento with free breakfast and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out. Housekeeping is available on request.
Best Western Capital City Inn offers 58 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Sacramento hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Capital City Inn. During your stay, you'll be close to Methodist Hospital of Sacramento. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a lift
  • 12 minutes by car from Golden 1 Center and 10 minutes from California State University Sacramento
Free breakfast is served. WiFi is free in public spaces. Best Western Capital City Inn also features an outdoor pool, laundry facilities, and express check-out. Free self parking is available.

This Sacramento hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

Property is also known as

Best Western John Jay
Best Western John Jay Inn
Best Western John Jay Inn Sacramento
Best Western John Jay Sacramento
John Jay Best Western
Best Western John Jay Inn
Best Capital City Sacramento
Best Western Capital City Inn Hotel
Best Western Capital City Inn Sacramento
Best Western Capital City Inn Hotel Sacramento

Best Western Capital City Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 899 reviews
Rating 8 - Good. 295 out of 899 reviews
Rating 6 - Okay. 146 out of 899 reviews
Rating 4 - Poor. 66 out of 899 reviews
Rating 2 - Terrible. 66 out of 899 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, although the bed was a fit too firm for our liking.
Stayed 1 night in Jun 2025

10/10 Excellent

Lena

Stayed 1 night in May 2025

6/10 Okay

Dan

Travelled with family
Liked: Cleanliness
Getting woke up at 11:30 at night with some drunk who didn't belong in the hotel banging on my door looking for someone, then henwent to bunch of different rooms abd was knocking on their doors. then management was arguing with him and telling people to take him home or somewhere. Other than that an trying to get back to sleep not to bad.
Stayed 1 night in May 2025

6/10 Okay

Erich, Gilroy

Travelled with family
Disliked: Amenities
Pool was dirty and looks like it’s not cleaned for days
Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friends and up dd we
Stayed 1 night in Apr 2025

10/10 Excellent

Jone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in May 2025

6/10 Okay

Mueyfin

Good place to sleep.

We were there for a wedding so we did not stayed at the hotel much except for sleeping so we did not have time to enjoy our stay.
Stayed 2 nights in May 2025

10/10 Excellent

Sitara

Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Feb 2025

6/10 Okay

VIRGILIO

Travelled with family
Liked: Room comfort
Water in faucet and shower is very low. No shampoo, lotion given. We brought our own so not a big deal for us. We stayed only for 1 night
Stayed 1 night in May 2025

2/10 Terrible

Tou, sanger

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty carpets restrooms and floors it ffelt like motel 6. It was very noise in the morning cause hotel I right off the 99. Dining space only fits 3-4 places to eat and very ghetto. The breakfast is sausage and fake powder eggs. They ran out within 40 min of serving breakfast we ask for then to re-fill the food and they said thier out of food. Place is very ghetto and unsafe
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was quite satisfactory. Fit our need in a pinch. Looking for something close to casino
Stayed 1 night in Apr 2025

10/10 Excellent

Tammi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Joel

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lupe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service.
Stayed 1 night in Apr 2025

2/10 Terrible

Sam, Merced

Put the hotel in my navi drove forever but Never found the place...I am preacher an engagement on Sun am. So I had to book & pay for another hotel. both hotel cost $ 500..I am 70, my wife is 77 and cannot afford this kind of $$ ! thx you, Not So Happy. Sam
Stayed 1 night in Apr 2025

10/10 Excellent

BHAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived f
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay again
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities

In town for one night

Smaller than I expected, there was a full trashcan in my room, the room smelled like smoke.
Stayed 1 night in Apr 2025

10/10 Excellent

Amandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service and safe🙏cross the street police Station so more safety
Stayed 5 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025