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Holiday Inn Express Saint John Harbour Side by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Saint John Harbour Side by IHG

Free daily buffet breakfast
Exterior
Exterior
Suite, 1 King Bed | Premium bedding, down duvets, desk, iron/ironing board
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Hot tub
  • Pool
  • Gym

Explore the area

View in a map
400 Main Street, Saint John, NB, E2K4N5
  • Market Square
    ‪12 min walk‬
  • TD Station
    ‪16 min walk‬
  • Marco Polo Cruise Terminal
    ‪3 min drive‬
  • Saint John, NB (YSJ)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Premium bedding, down duvets, desk, iron/ironing board

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(104 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down duvets, desk, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Premium bedding, down duvets, desk, iron/ironing board

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll In Shower)

Premium bedding, down duvets, desk, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, down duvets, desk, iron/ironing board

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Saint John Harbour Side by IHG

Hotel in Saint John with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Saint John Harbour Side by IHG offers 94 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Saint John Harbour Side by IHG. During your stay, you're just a quick walk from Lord Beaverbrook Rink. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Lord Beaverbrook Rink and 7 minutes on foot from Fort Howe
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Saint John Harbour Side by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 3283 square feet (305 square metres) and includes conference space. The business-friendly Holiday Inn Express Saint John Harbour Side by IHG also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 4-star Saint John hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,283 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Holiday Inn Express Saint John Harbour Side by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 717 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, up to date, and comfortable!
Stayed 1 night in May 2025

10/10 Excellent

corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the free parking, the included breakfast and especially the easy way to control the room temperature as it was very warm.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buffet breakfast was great to have and many options to choose from. Room was clean and comfortable. The kitchenette was a great addition for our stay.
Stayed 5 nights in May 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kirk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff quiet rooms and clean
Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about our stay! The holiday inn is my fav place to stay when I travel.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Like new.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

Everything was wonderful and breakfast was delightful. WiFi was a bit sketchy but all in all a wonderful nights sleep.
Stayed 1 night in May 2025

2/10 Terrible

Tori

Stayed 1 night in May 2025

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed a relaxing stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed hot tub, and breakfast. Service from everyone. Beautiful room. Prompt service to requests.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and quiet. Bed and pillows were amazingly comfortable.
Stayed 1 night in May 2025

6/10 Okay

Nizar, Moncton

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
doors and windows are not sound proof and u can hear everything going around otherwise the hotel was good.kids enjoyed the pool. front desk team should smile more and to be passionate of what they are doing.not a complaint just instructive feedback.
Stayed 1 night in May 2025

8/10 Good

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Worth it
Stayed 1 night in Apr 2025

6/10 Okay

owen

Disliked: Cleanliness, property conditions & facilities, room comfort

meh

overall, the pool area was gross; Babies in the hot tub in diapers. Trashy families. The area was not great, and I was disappointed in the city as an overall experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and it was a pleasant surprise the pool facilities were top notch. Staff were extremely friendly and the room was exactly what we needed for our one night stay. Parking was also plentiful and hassle free. We would absolutely stay at this location again.
Stayed 1 night in Apr 2025

10/10 Excellent

Dione

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025