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Holiday Inn Express Saint John Harbour Side by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Saint John Harbour Side by IHG

Exterior
Exterior
Exterior
A hotel reception desk with a modern design, featuring a clear glass panel with the hotel's name and logo.
An indoor swimming pool with a tiled floor, a lounge area with chairs, and a ceiling with blue air ducts.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
400 Main Street, Saint John, NB, E2K4N5
  • Place, Lord Beaverbrook Rink
    ‪3 min walk‬
  • Place, Market Square
    ‪15 min walk‬
  • Place, TD Station
    ‪17 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, desk, chair, and nightstand.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, and a door.

Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a window.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(131 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking

A bed with white bedding and pillows against a wooden headboard.

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

A hotel room with a bed, a desk, a chair, a trash bin, and a window with flowers.

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a kitchenette, and a flat-screen TV.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Saint John Harbour Side by IHG

This smoke-free hotel features an indoor pool, a fitness centre and a hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Saint John Harbour Side by IHG offers 94 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Saint John Harbour Side by IHG. During your stay, you're just a quick walk from Lord Beaverbrook Rink. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Lord Beaverbrook Rink and 7 minutes on foot from Fort Howe
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Saint John Harbour Side by IHG offers its guests an indoor pool, a hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 3283 square feet (305 square metres) and includes conference space. The business-friendly Holiday Inn Express Saint John Harbour Side by IHG also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 4-star Saint John hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,283 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Holiday Inn Express Saint John Harbour Side by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1005 reviews
Rating 8 - Good. 208 out of 1005 reviews
Rating 6 - Okay. 43 out of 1005 reviews
Rating 4 - Poor. 14 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, clean, helpful staff, tasty breakfast, premium location and view…..What you would need more in Saint John?!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this location the staff were amazing the hot tub the pool the breakfast if I go back to St John I'm definitely staying here again with me my wife and my kids
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly,clean and good breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and pleasant. Breakfast was great and the room was nice and comfortable. Overall great experience
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and all staff that we encountered were so friendly
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Tashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd time staying here and I love it. Very clean and modern. Well maintained. The staff in the breakfast room are kind and helpful. The rooms are very clean and bed comfortable. Bonus for having a pool and hot tub as well.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Markland and Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Yes all was fresh and clean 👌 staff was friendly and accommodating
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable, and a great location. Staff were excellent; friendly and efficient. Breakfast is a typical lacklustre buffet, but totally fine.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were nice, room was clean, pool was great.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

manny

Disliked: Amenities
Ok property. Was there for business. Not sure why there are soo many construction or contracters staying at this property..
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness
This was our first time staying at the hotel. Hotel was nice and clean. Staff was great. Especially Brian at the front desk. He was exceptionally friendly, professional and hospitable. Will stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, we asked for an early check in and they were able to accommodate us. We had a corner room with a great view of the city. The pool and hot tub were clean. The free breakfast was so good. Would definitely recommend to anybody.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
Room was very clean, staff was pleasant and the breakfast was delicious
Stayed 1 night in Nov 2025
Verified

8/10 Good

Justin

Friendly front staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities
Breakfast was good and the hot tub was very good best hot tub, ever in deep and hot and strong jets
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff us reqlly friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Staff was great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the breakfast was excellent, lots of parking. Would stay here again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Awesome breakfast. Great place to stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Frank

Liked: Amenities
Great stay friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Stina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay beds are really comfortable staff excellent!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Boudu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a pre-ferry stay
Stayed 1 night in Sep 2025