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Candeo Hotels Omiya

3.0 star property

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Photo gallery for Candeo Hotels Omiya

Rooftop terrace
Public bath
Lobby
Lobby
Daily buffet breakfast (JPY 2970 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
1-401-1 Sakuragi-cho, Omiya-ku, Saitama, Saitama, 330-0854
  • Saitama Super Arena
    ‪15 min walk‬
  • Railway Museum
    ‪2 min drive‬
  • Omiya Park
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪45 min drive‬

Room options

View all photos for Twin Room with Sofa Bed

Free WiFi, bed sheets

Twin Room with Sofa Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for King Room

Free WiFi, bed sheets

King Room

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for King Room with Sofa Bed

Free WiFi, bed sheets

King Room with Sofa Bed

7.0 out of 10
Good
(14 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Queen Room

Free WiFi, bed sheets

Queen Room

9.8 out of 10
Exceptional
(26 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(16 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Triple Room

Corner Triple Room | Free WiFi, bed sheets

Corner Triple Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 7
  • 2 Single Beds and 1 Double Bed

Similar properties

Lobby

REF Omiya by VESSEL HOTELS

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 306 reviews
The price is CHF 64
5 Sept - 6 Sept
REF Omiya by VESSEL HOTELS

About this property

Candeo Hotels Omiya

Hotel with a full-service spa, near Saitama Super Arena
Along with a full-service spa, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free.
Candeo Hotels Omiya offers 321 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and toilets with an electronic bidet. This Saitama hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
The public transport around Candeo Hotels Omiya gets good marks from our customers. During your stay, you'll be within walking distance of Saitama Super Arena. Free WiFi in public areas, a full-service spa and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities and a lift
  • Guests speak favourably about the proximity to public transport and the helpful staff
  • Just a 2-minute drive from Saitama Super Arena and a few minutes from Railway Museum
Candeo Hotels Omiya offers its guests a full-service spa. Public spaces have free WiFi. Candeo Hotels Omiya also features laundry facilities and a lift.

Smoking is allowed in designated areas at this 3-star Saitama hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Full-service spa

  • Spa open daily

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Omiya Hotel
Candeo Hotels Omiya Saitama
Candeo Hotels Omiya Hotel Saitama

Candeo Hotels Omiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1004 reviews
Rating 8 - Good. 296 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Io

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Riti

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and good onsen
Stayed 2 nights in May 2025

10/10 Excellent

Joel, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is generally clean. We’re satisfied with our stay
Stayed 3 nights in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to relax and recover from international

Easy to get to by bus from Narita airport. It was very clean and comfortable place to stay while we visited family. Beautiful spa.
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

This hotel was quite lovely. The room was plenty big for our family of 4. Elevators are fast and efficient for the 14 floor hotel.
Stayed 1 night in May 2025

10/10 Excellent

Elisa

Stayed 4 nights in Apr 2025

10/10 Excellent

Chun Lung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent four nights in a spacious, three-bed corner unit that proved incredibly affordable. The highlight was the sky spa on the top floor—so relaxing that I found myself soaking in it twice a day. Just steps from the hotel you’ll find both 7-Eleven and Lawson, plus a lively shopping district, endless dining options, and the local train station. Although it sits away from the busiest tourist spots, it still offers everything I wanted—at prices for food and shopping that beat central Tokyo—and a swift 30-minute train ride lands you at Tokyo Station. It’s a bit further from the airport, but for value, convenience, and a comfortable base to start your trip, this hotel can’t be beaten.
Stayed 4 nights in Apr 2025

10/10 Excellent

parisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled there with our young kids from Canada, and honestly, it was one of the best experiences we’ve ever had. From the moment we arrived, we were blown away by how welcoming and kind everyone was. The entire place was absolutely spotless — you could tell they take a lot of pride in keeping everything clean and comfortable. The breakfast each morning was incredible and truly worth every penny — fresh, delicious, and full of variety. And the spa… it was out of this world! So peaceful, luxurious, and the perfect way to unwind. Everything about our stay exceeded our expectations — from the atmosphere to the service to the small thoughtful touches everywhere. It’s rare to find a place that feels so special, but this one really does. We’re already looking forward to coming back!
Stayed 3 nights in Apr 2025

6/10 Okay

C

Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

chong meng thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely twin corner room. Staff n chamber provide good service. Bf is excellent. Being on the outskirt to tokyo, u can gi on a day trip easily. I would stay again if its not too pricey.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and teas
Stayed 5 nights in Mar 2025

8/10 Good

Ele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities
Great hotel in good shopping area and close to Omiya Train Station. Will definitely be back.
Stayed 16 nights in Mar 2025

8/10 Good

Emilia, Belen Heredia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located close to the Omiya station. The corner room we booked was perfect for 3 people. Breakfast was regular. The organization with the breakfast was chaotic, lots of people all the time so you have to sign on a list and wait until there is space available (even on Sundays when they give you 3 options: 6:30-7:30-8:30).
Stayed 3 nights in Mar 2025

10/10 Excellent

Sohail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was spacious. The breakfast buffet was delicious, with a variety of options. The staff were excellent. I want to thank the staff for helping me find my lost luggage. While I was checking out, a tour group accidentally took my luggage. The hotel staff tracked it down and had it shipped to my next hotel. I had my luggage back in my hands a few hours after losing it.
Stayed 3 nights in Mar 2025

8/10 Good

Loh

Liked: Cleanliness, property conditions & facilities, room comfort

Good

Overall is good. A lot of shopping and eating places.
Stayed 1 night in Mar 2025

8/10 Good

Alexis

Stayed 1 night in Feb 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The helpful friendly staff were amazing and went out of their way to help. The room was quite nice, a little small and no wardroom but it was ok for short visits. It would be nice if they had onsite The kettle and cups were in the room but no tea or coffee, you had to go to reception to get tea and coffee.
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Stayed 1 night in Feb 2025

6/10 Okay

Hitomi

Stayed 1 night in Feb 2025

6/10 Okay

Adeline

Stayed 1 night in Jan 2025

10/10 Excellent

Macllin

Stayed 1 night in Jan 2025

10/10 Excellent

Okuzawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is so clean and new. I love nice roof top hot spring.
Stayed 3 nights in Jan 2025

10/10 Excellent

TAY HUI

Liked: Cleanliness, staff & service, property conditions & facilities
Great location- near enough to Omiya station but at a relatively quieter corner. There are 24h convenience stores and pharmacy. The hotel itself has a public bath - great for soaking after tiring journey.
Stayed 1 night in Jan 2025