The location was good and the receptionist dealt with my complaint professionally, politely and refunded without quibble. The hotel was in a terrible state though, to such an extent that I checked out and moved hotels which I have never done in my life,especially at 6pm and 4 hours from home. The paintwork was chipped everywhere, Formica chipped on the bedroom furniture, the cupboard fell off its hinges when I opened the door, the back of the loo dirty,the bed cover was slightly stained and the worst thing of all was that the mattress was stained terribly down the side. There was a mattress protector on but I could not stay in a hotel like this. I am used to nice quality hotels to be fair and had expected this to be basic but clean which it wasnât. An awful smell of cigarettes met you when you entered the hotel too.
