4/10 Poor
Benjamin
9 Jul 2025
Disliked: Cleanliness, amenities, property conditions & facilities
There are no lights in the corridors which allow one to see the door entry codes and to gain access.
The safe in the room was not working and it took over 24 hours to get a solution after reporting it.
At almost 7:00 AM, on the July 4, I came into the eating space (cannot be termed a “restaurant”, because it is actually a feeding station for workers in the area), no primarily conceived to serve guests but the workers who congregate at set times to eat. The breakfast offered to guests therefore are left overs. I didn’t occur to me that I was interrupting their breakfast and the kitchen staff proceeded to mutter their dismissals in Spanish. Unfortunately, I do not know Spanish fluently however I understand enough Spanish because I have an adult son who is fluent in Spanish. The kitchen staff directed rude comments towards me. I had to leave the space to look for breakfast outside the hotel even though I paid for breakfast at the hotel through out my stay.
At the time of writing this, it has been more than 24 hours since we were told on July 5, that there was no internet supply at the hotel. Furthermore before going to sleep last night, I asked the hotel receptionist to recommend an alternative solution for internet access and after checking back two hours later, I was told that there were no solutions.
And finally, this morning, July 6, as the kitchen lady served me, she with the unwashed hands she was using to separate frozen pork. Here is the plate of food.
Benjamin
Stayed 5 nights in Jul 2025
