Came in for a college graduation with the family. Breakfast was the cleanest and most organized I've ever seen. We left behind a pillow and housekeeping stopped us in the lobby to return it. Great staff and place!
The first night I stayed and I got back from work my room door was left open!!! The housekeeper left the latch open and the door wasnât able to shut leaving all of my personal belongings at risk for someone to come in and take something! Anyone could have entered and waited for me to come in. They did comp 1 night but I still donât think that was enough they acted like it wasnât a big deal, she said the housekeeper was in a hurry cleaning roomsâŠ.their staffing is not my problem and I shouldnât have to worry about it. From that day on housekeeping just got bad my room wasnât cleaned as well and my bed even started being left unmade. The front desk staff was nice though always greeted me on my way in. The 2nd floor smells very strong of some fragrance and it made my allergies terrible the 1st floor smelled like mold.