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Comfort Suites Alamo - Riverwalk

3.0 star property

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Photo gallery for Comfort Suites Alamo - Riverwalk

Interior
Lobby
Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, rollaway beds
Pool
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
505 Live Oak Street, San Antonio, TX, 78202
  • Alamo
    ‪8 min walk‬
  • Henry B. González Convention Center
    ‪12 min walk‬
  • River Walk
    ‪12 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham San Antonio Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (2858)
The price is CHF 87
for 1 room
includes taxes & fees
16 Jun - 17 Jun
La Quinta Inn & Suites by Wyndham San Antonio Downtown

About this property

Comfort Suites Alamo - Riverwalk

Mediterranean hotel with fitness centre and 24-hour business centre
This hotel features a fitness centre, a 24-hour business centre and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, conference space and laundry facilities are on-site.
Comfort Suites Alamo - Riverwalk offers 89 accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Alamo - Riverwalk. During your stay, you're just a quick walk from Shops at Rivercenter. Enjoy features like free WiFi in public areas and a free manager's reception, plus a gym.
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Alamo and Henry B. González Convention Center
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. A free manager's reception is offered on selected days. Event space at this hotel measures 797 square feet (74 square metres) and includes conference space. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Alamo - Riverwalk. Limited parking is available for a fee and is offered on a first-come, first-served basis.
The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 5 floors
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place a credit or debit card authorization on bookings. No cash deposits accepted.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Alamo
Comfort Suites Alamo Hotel
Comfort Suites Alamo Hotel Riverwalk
Comfort Suites Alamo Riverwalk Hotel San Antonio
Comfort Suites Riverwalk
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Comfort Suites Alamo Riverwalk Hotel
Comfort Suites Alamo Riverwalk San Antonio
Comfort Suites Alamo Riverwalk
Comfort Suites Alamo - Riverwalk Hotel
Comfort Suites Alamo - Riverwalk San Antonio
Comfort Suites Alamo - Riverwalk Hotel San Antonio

Comfort Suites Alamo - Riverwalk Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 100 out of 1003 reviews
Rating 2 - Terrible. 94 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Disliked: Property conditions & facilities
Not enough staff working.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joyce

Travelled with family
It was good
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Albert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not enough hot water, drainage issue
Stayed 3 nights in Feb 2025

6/10 Okay

zhenping

Stayed 3 nights in Feb 2025

2/10 Terrible

Jesse

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel stay to date. Room 211

Check in was at 3:00 pm. We arrived at 3:35pm. Our room was not ready for check in till 4:10. Room was very dirty. Restroom had hairs all over the floor. Was not cleaned properly. Their was vomit in one corner of the room. Their was black mold right above the bed. Wallpaper was peeling off the walls. Bed skirts had stains on it. Bar or club very close by. Heard loud bass thumping till 2am. And the tv didnt have the proper remote to use. We brought the issue up to management, they gave us 3 different remote's to try lol None of them worked correctly. Worst hotel I've ever stayed at. First and last time my family will ever book a room there. Good luck on your stay
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Stayed 3 nights in Feb 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist Cristina was amazing. Very Friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Shannon

Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveller

One time stay

Hotel was decent. Neighborhood seemed a bit sketchy but it was the closest hotel to the concert venue we were going to. Bed was ok. Room was clean. The first issue was when we got back from the concert I decided I needed a shower. It was then I realized our bathtub had no shower curtain. I was very tired and it was very late. I didn’t want to wait for someone to bring us a curtain so I just threw some towels on the floor and aimed the water away from the opening as much as I could and showered as quickly as I could trying not to splash water onto the floor. The next morning we went down for breakfast. We got to the food just after they opened. My guilty pleasure at hotels is making a waffle (something I never eat at home). Much to my dismay when I went to the batter machine it was not set up. I could not find anyone to ask about it, so I settled just for eggs and sausage. Of course just as we got up to leave (30 minutes after the breakfast opened) someone came out and set up the batter machine for the waffles. Oh well. I’m not sure why that couldn’t have been done before the breakfast opened.
Stayed 1 night in Feb 2025

10/10 Excellent

Mckinzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms, clean and comfy

Room is great, the only complaint was the bar next to us. I could hear the rhythm bumping of the speakers while trying to sleep. Wasn't horrible, took me longer than normal to fall asleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Stayed 1 night in Feb 2025

4/10 Poor

Rowena

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was not updated
Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do well with parking considering the downtown location.
Stayed 2 nights in Jan 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
The pictures online were great, but when we got there, our rooms had mold in them. The wallpaper was stapled back to the wall in the room in the bathroom. They didn’t even bother, it mold the wallpaper coming up, mold underneath, mold on the paper and on the wall Need some good old-fashioned cleaning
Stayed 2 nights in Jan 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upset we had to pay 16dollars for parking each day. This was told to us at check in time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria Del Pilar, Azusa

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Parking. I don’t think I should have to pay for parking especially when your sign outside says that you are not responsible for stolen or damages in the parking lot.
Stayed 4 nights in Jan 2025

4/10 Poor

JUAN ANTONIO

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Olía a viejo y húmedo. Prepárate al llegar te van a cobrar el estacionamiento. Había muchos homeless en el area
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms were nasty. It seemed like they hadn’t swept or mopped. We also seen roaches. They also don’t respect the do not disturb sign.
Stayed 2 nights in Jan 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Amenities
Everything was excellent
Stayed 3 nights in Jan 2025

8/10 Good

Jordan

Stayed 1 night in Jan 2025

4/10 Poor

Diana

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away of this place they’ll charge you for parking in an empty lot with no security. There’s a loud club right next to the location that plays music Wednesday to Sunday and doesn’t stop until 2 am. When I asked to change rooms they said they were booked and suggested I buy ear plugs.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025