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Red Roof PLUS+ San Antonio Northeast

2.5 star property

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Photo gallery for Red Roof PLUS+ San Antonio Northeast

Premium Room, 2 Queen Beds (Upgraded Bedding & Snack, Smoke Free) | Desk, blackout curtains, free WiFi, bed sheets
Reception
Laundry room
Exterior
Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Roll-in Shower) | Desk, blackout curtains, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
11526 IH 35 N, San Antonio, TX, 78233
  • Morgan's Wonderland
    ‪2 min drive‬
  • Randolph Air Force Base
    ‪7 min drive‬
  • San Antonio Zoo and Aquarium
    ‪14 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Desk, blackout curtains, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Bed&Snack, Smoke Free, Roll-In Shower)

Desk, blackout curtains, free WiFi, bed sheets

Premium Room, 1 King Bed, Accessible (Bed&Snack, Smoke Free, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Queen Beds (Upgraded Bedding & Snack, Smoke Free) | Desk, blackout curtains, free WiFi, bed sheets

Premium Room, 2 Queen Beds (Upgraded Bedding & Snack, Smoke Free)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed (Smoke Free)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Deluxe Room, 2 Queen Beds (Smoke Free) | Desk, blackout curtains, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds (Smoke Free)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Desk, blackout curtains, free WiFi, bed sheets

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, blackout curtains, free WiFi, bed sheets

Deluxe Room, 1 King Bed (Smoke Free)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Roll-in Shower)

Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Roll-in Shower) | Desk, blackout curtains, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Red Roof PLUS+ San Antonio Northeast

Hotel in San Antonio with free parking
Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine.
Red Roof PLUS+ San Antonio Northeast offers 57 accommodations with coffee/tea makers and free toiletries. 50-inch flat-screen televisions come with premium cable channels.

This San Antonio hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof PLUS+ San Antonio Northeast. During your stay, you'll be close to Morgan's Wonderland. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include laundry facilities, an ATM and a vending machine
  • 10 minutes by car from North Star Mall and 13 minutes from Frost Bank Center
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof PLUS+ San Antonio Northeast, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Self parking is free. A complete renovation of Red Roof PLUS+ San Antonio Northeast was completed in February 2024.

This San Antonio hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Renovated entire property - February 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites North Ih 35 Hotel
Comfort Suites North Ih 35 Hotel San Antonio
Comfort Suites North Ih 35 San Antonio
Quality Suites North IH 35
Red Roof PLUS+ San Antonio Northeast Hotel
Red Roof PLUS+ San Antonio Northeast San Antonio
Red Roof PLUS+ San Antonio Northeast Hotel San Antonio

Red Roof PLUS+ San Antonio Northeast Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 126 out of 294 reviews
Rating 8 - Good. 50 out of 294 reviews
Rating 6 - Okay. 45 out of 294 reviews
Rating 4 - Poor. 26 out of 294 reviews
Rating 2 - Terrible. 47 out of 294 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean
Stayed 3 nights in May 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

8/10 Good

Esperanza

Liked: Property conditions & facilities
Location
Stayed 1 night in May 2025

10/10 Excellent

Reyna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very very clean !! Definitely will stay again
Stayed 2 nights in May 2025

4/10 Poor

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Elevator was down. Handicap mother had to be walked up to the 3rd floor. AC wasn't on in the room, it was like 85° in the room. Couldn't sleep because of how hot it was. When i asked for a fan. The desk guy said it will just take time for the room to cool off, that they didn't have fans. Shower head was horrible. No pressure and the stream ls were shooting all over the place. I expected cheap but didnt expect things like this.
Stayed 1 night in May 2025

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good stay, just need to fix elevator.
Stayed 1 night in May 2025

2/10 Terrible

Cody

Stayed 3 nights in May 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

0/10 dirty and 0 customer service and housekeeping

Horrible experience, i came in the room and the towels were dirty. I asked for new towels and the clerk found the one clean towel and said what was wrong with that. He then threatened to kick me out with no refund, i messaged hotels.com and they didnt even provide any assistance then i found blood on the comforter. 0/10 you have been warned Property is owned by shreeganesha inc so that should say alot as well
Stayed 3 nights in Apr 2025

2/10 Terrible

abraham

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tarik, Converse

Stayed 5 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Mar 2025

6/10 Okay

Edward

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Maintenance Issues

Room was clean and well laid out however shower valve handle was detached and soap dispenser in the shower was empty and the lotion dispenser was full but faulty. Disapointing for what was a great room.
Stayed 1 night in Apr 2025

2/10 Terrible

Luzelena

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front guy told me the First night I was there saying I was going to full refund never gotten the refund restroom was fill with water everywhere
Stayed 2 nights in Apr 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 2 nights in Apr 2025

8/10 Good

Daniel G.

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not bad

Not bad. Sheets didn't seem to fresh but everything was good.
Stayed 1 night in Apr 2025

4/10 Poor

Maria

Stayed 1 night in Apr 2025

2/10 Terrible

James

Business traveller
Disliked: Staff & service, amenities
Exploited me for $20 dollars to check in early after calling the hotel and explaining I was working a night shift schedule told me that’s fine just book online go inside and check in and said I wasn’t allowed to until 3pm. I explained that I call ahead and explained this and that is the time I have to be up for work he said $20 dollars told him to charge it to my bosses card and he said no has to be cash.
Stayed 1 night in Mar 2025

2/10 Terrible

Dheja

Stayed 2 nights in Mar 2025

4/10 Poor

Glendon

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Dan

Stayed 1 night in Mar 2025

10/10 Excellent

Jorday

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

8/10 Good

Arnulfo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025