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SureStay Plus by Best Western San Antonio Airport

2.5 star property

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Photo gallery for SureStay Plus by Best Western San Antonio Airport

Property amenity
Lobby
BBQ/picnic Area
Exterior
Egyptian cotton sheets, down duvets, blackout curtains

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Pool
  • Parking available
  • Housekeeping
  • Breakfast included
  • Gym

Explore the area

View in a map
11355 San Pedro Ave, San Antonio, TX, 78216
  • Place, North Star Mall
    ‪3 min drive‬
  • Place, San Antonio Zoo and Aquarium
    ‪7 min drive‬
  • Place, USAA Corporate Office Headquarters
    ‪11 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

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About this property

SureStay Plus by Best Western San Antonio Airport

Hotel in San Antonio with free breakfast and health club
This hotel features an outdoor pool, a health club and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
SureStay Plus by Best Western San Antonio Airport offers 61 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature Egyptian cotton sheets and down duvets. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus by Best Western San Antonio Airport. During your stay, you'll be close to North Star Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Just a 4-minute drive from North Star Mall and 12 minutes from Alamo
SureStay Plus by Best Western San Antonio Airport offers its guests an outdoor pool and a health club. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. SureStay Plus by Best Western San Antonio Airport also features barbecue grills, coffee/tea in common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges USD 2.50 for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of USD 2.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 10 AM to 9 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SureStay Plus Hotel Best Western San Antonio Airport
SureStay Plus Best Western San Antonio Airport
Super 8 San Antonio Airport
Surestay Plus By Best Antonio
SureStay Plus by Best Western San Antonio Airport Hotel
SureStay Plus Hotel by Best Western San Antonio Airport
SureStay Plus Hotel By Best Western San Antonio North 281 N
SureStay Plus by Best Western San Antonio Airport San Antonio

Reviews

SureStay Plus by Best Western San Antonio Airport Reviews

6.8

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 336 out of 1003 reviews
Rating 8 - Good. 200 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 122 out of 1003 reviews
Rating 2 - Terrible. 182 out of 1003 reviews

Reviews

6/10 Okay

Johnny

Stayed 1 night in Jul 2025

6/10 Okay

Marinna

Travelled with family and small children
Liked: Cleanliness, staff & service
Pool was out of service! Room was hot, had to take a fan to cool down. Air would have taken too long before cooling the room
Stayed 1 night in Jul 2025

2/10 Terrible

Judith

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it. It was clean, nice people and treated us nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
AC didn’t blow good. I turned it down to 66 and room was still warmish. There was a crack in the tub, so when you showered whatever debris was in the crack would surface. The bathroom floor had water coming up from the linoleum.
Stayed 1 night in Jul 2025

10/10 Excellent

Clarissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property Great customer service Can’t go wrong staying here for a great price
Stayed 1 night in Jul 2025

10/10 Excellent

leo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 1 night in Jul 2025

10/10 Excellent

Monique

Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

hany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Carmen

Stayed 1 night in Jun 2025

8/10 Good

cynthia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Pool stayed dirty.
Stayed 1 night in Jun 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ricardo

Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Stayed 1 night in Jun 2025

8/10 Good

cynthia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and accommodating. Room is very clean everything you need. Only concern was the swimming pool was very dirty. Other than that I would stay here every time
Stayed 3 nights in Jun 2025

2/10 Terrible

Miguel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I honestly did not like the stay at all. To start off they asked for a 100$ deposit which was not worth at all due to a lot things not working right. Our first night we had trouble with the ac not cooling. Floor was really dirty and restroom door did not close at all. When I turned on the tv I noticed that it wasn’t working all you saw was half the tv pitch black. I let front desk know about it and they said “we’ll look into it” and nothing was done. My wife and I wanted to jump into the pool but noticed pool was dirty the first day and it stayed that way all until the last day we stayed. Terrible service and terrible room. I wouldn’t recommend this hotel at all.
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Stayed 4 nights in Jun 2025

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Javier

Liked: Cleanliness, property conditions & facilities
Not clear about an upfront deposit when booking online and only having card in hand. Clean but warm hallways
Stayed 1 night in Jun 2025

4/10 Poor

Jessica

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty pillow cases, rough rowels, needs renovations, limited breakfast options
Stayed 3 nights in Jun 2025

10/10 Excellent

Samuel

Stayed 1 night in Jun 2025