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Tru By Hilton San Antonio At The Rim, Tx

2.5 star property

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Photo gallery for Tru By Hilton San Antonio At The Rim, Tx

Free daily buffet breakfast
Lobby
Exterior
Terrace/patio
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
5639 Rim Pass, San Antonio, TX, 78257
  • Place, The Rim Shopping Center
    ‪7 min walk‬
  • Place, Six Flags Fiesta Texas
    ‪19 min walk‬
  • Place, The Shops of La Cantera
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

8.8 out of 10
Excellent
(74 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(86 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

View all photos for Room With Two Queen Beds-Hearing Accessible

Desk, laptop workspace, free WiFi, bed sheets

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room With Tub-Mobility Accessible

  • Sleeps 2

1 King Bed Mobility with Walk in Shower

  • Sleeps 2

Similar properties

Lobby
Hilton Garden Inn San Antonio At The Rim
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 1,007 reviews
The price is CHF 69
includes taxes & fees
25 Jan - 26 Jan
Hilton Garden Inn San Antonio At The Rim

About this property

Tru By Hilton San Antonio At The Rim, Tx

Hotel with free breakfast, 9-minute walk to The Rim Shopping Center
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a 24-hour front desk and a front desk safe are on-site.
Tru By Hilton San Antonio At The Rim, Tx offers 106 air-conditioned accommodations with a hairdryer and free toiletries. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Tru By Hilton San Antonio At The Rim, Tx gets good marks from our customers. During your stay, you're just a quick walk from The Rim Shopping Center. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 9 minutes by foot from The Rim Shopping Center and a 4-minute drive from The Shops of La Cantera
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly Tru By Hilton San Antonio At The Rim, Tx also features a 24-hour fitness centre, a front desk safe, and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton San Antonio At The Rim, Tx Hotel
Tru By Hilton San Antonio At The Rim, Tx San Antonio
Tru By Hilton San Antonio At The Rim, Tx Hotel San Antonio

Tru By Hilton San Antonio At The Rim, Tx Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1000 reviews
Rating 8 - Good. 199 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

VERONICA

Travelled with family
Liked: Cleanliness, staff & service
Clean room friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Convenient location. Friendly staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jared

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a few times, the staff are very nice and the hotel is very modern. Great value too!
Stayed 2 nights in Sep 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Terry

Travelled with partner
Disliked: Amenities
The front desk was cold and only there to do his job for the evening …but it wasn’t to make us feel “welcome or answer our questions about the area …entertainment, restaurants “…etc.
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

Miguel

Stayed 1 night in Sep 2025

10/10 Excellent

Pedro P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2025

8/10 Good

Rosalinda

Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Iterica

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new hotel offers a clean room that is slightly small, but has a nice bathroom. The room AC is cold, and it’s quiet. It’s also conveniently located near everything, making it very convenient to Fiesta Texas. The breakfast is good, and I would stay here again if I were going to Fiesta Texas because the prices are just right
Stayed 1 night in Sep 2025

8/10 Good

Philip

Stayed 2 nights in Sep 2025

10/10 Excellent

Justin

Stayed 1 night in Sep 2025

8/10 Good

Bob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure where to put this but to charge for parking was unbelievable at this type of hotel. Otherwise all was good.
Stayed 1 night in Sep 2025

10/10 Excellent

norma

Stayed 1 night in Sep 2025

8/10 Good

Joe

Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Stayed 1 night in Sep 2025

10/10 Excellent

Aldo

Stayed 1 night in Sep 2025

8/10 Good

Natalia

Stayed 1 night in Sep 2025

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jasmina

Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here on a regular bases. My only complaint is the recent charge for parking
Stayed 2 nights in Sep 2025

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Claimed I only had one room

I got 2 rooms and front desk told me I only got one room I had to ask them to check again and it caused me a lot of anxiety. I had to ask them to check again and then it was found. The toilet paper holder was ripped off with wood and hotel put huge globs of hot glue to glue it half way back on. Trash bags were not set in the trash, left for us to do it.
Stayed 1 night in Sep 2025