I am not sure how this property got such high reviews. It's gotta be the location. After my stay this past weekend, I have to say, that was the only highlight of my stay, the location. Close to great dining options, walkable and we were pleasantly surprised with a farmers market on a Saturday that set up right in front of the hotel. Other than that, all bad. The rooms are smaller than what's pictured. Looks are deceiving. I know it's a boutique hotel but it felt like we were in a box. When we arrived in our room, there was no TV remote. We had to call the front desk to get a remote sent up and that took about 20 minutes. Mind you, this is a 4 floor boutique hotel. The rooms are in need of an upgrade. The carpets are dirty and the restrooms, although clean, were full of rust and water damage on the ceiling of the shower. Likely from years of steam. I also requested body wash since my wife and I ran out. It took them 30 minutes to get me the body wash. When they arrived to deliver it, the gentleman seemed annoyed and said he was sorry. That he was the only one working at the front desk and couldn't get to us any quicker. Overall, I had a poor experience during my stay. Little Italy is a fantastic location to stay in San Diego. But look for another hotel for your stay. The Pensione was a disappointment.