Honestly donât know why this place has such high ratings. Mission street and the block immediately surrounding this hotel has homelessness and rampant drug use. You will see drug use, the most filthy and smelly conditions, and is generally unsafe.
The last day I experienced what a few others did where the virtual key stopped working. I was unable to get back into the building despite more than an hour left until my checkout time. Calling the hotel number no one answers, and you canât leave a message as the mailbox is full. I had to wait until someone else left and tailgate in to grab my stuff and leave.
Inside the hotel a a bit rundown but overall ok. The bathrooms are very small and are cleaned once a day, which depending on usage is ok or not enough. The showers were very clean and well maintained. The back patio âambianceâ is a joke.. you hear homeless yelling randomly and the smell of urine.
Clean and comfortable rooms. Common kitchen, bathrooms and showers were all clean and well stocked. Easy access to transit and walking to Castro/mission. Only downside was the intensity or drug use and human struggle taking place outside and on surrounding blocks.
Lots of drugged out people on the street. Not relaxed as an area to stay. People in the property are great, staff and guests. Pretty clean, bathrooms and showers were nice.
the property itself is great. everything is clean, the bed is reasonably comfortable. the room is a little small but that doesn't matter much. the showers are shared, but they're still clean all the time, and I've never had to wait for one. the area around the property is kind of sketchy though.