Castle Inn

2.0 star property
VIP Access

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Photo gallery for Castle Inn

Restaurant
Free self-parking
Hair dryer, towels
Interior
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1565 Broadway, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, Union Street
    ‪5 min walk‬
  • Place, Lombard Street
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Room

9.2 out of 10
Wonderful
(148 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(123 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Castle Inn

Hotel with free parking, near Lombard Street
This smoke-free hotel features concierge services, express check-out and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Castle Inn offers 25 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the sightseeing around Castle Inn. During your stay, you're just a quick walk from Van Ness Avenue. Free WiFi in public areas, free self-parking and concierge services are available.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 12 minutes by foot from Lombard Street and a 4-minute drive from Alcatraz Island
As a guest of Castle Inn, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Castle Inn also features concierge services, complimentary newspapers in the lobby, and express check-out. Self parking is free.

This San Francisco hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Inn
Castle Inn San Francisco
Castle San Francisco
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn Hotel
Castle Inn San Francisco
Castle Inn Hotel San Francisco

Castle Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1006 reviews
Rating 8 - Good. 266 out of 1006 reviews
Rating 6 - Okay. 56 out of 1006 reviews
Rating 4 - Poor. 14 out of 1006 reviews
Rating 2 - Terrible. 8 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was free easy and secure. Staff was friendly and belpful
Stayed 1 night in Oct 2025

10/10 Excellent

Hannah

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
Stayed 3 nights in Oct 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2025

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Damon was a great host.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to bus route so park up and use public transport. Large room with good shower, microwave and fridge. Nice pub nearly serving real ale
Stayed 3 nights in Sep 2025

8/10 Good

Aric

Liked: Cleanliness, staff & service
Stayed 8 nights in Sep 2025

8/10 Good

Vagharsh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average shopping options
Stayed 1 night in Oct 2025

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay right in the middle of everything. Staff were great, room was clean, free parking which in huge in San Francisco I would definitely stay there again. It would be my first choice.
Stayed 4 nights in Sep 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious & clean with onsite free under or above ground on site parking. The check-in guy was friendly & helpful. Hotel was in a great location within walking distance of Fisherman’s Wharf and Chinatown etc. etc. I would not hesitate to stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Meesook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location! Access to all the transportation, including cable car ride!
Stayed 3 nights in Sep 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, easy parking, loads of dining options and shops nearby
Stayed 5 nights in Sep 2025

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are numerous places to eat and shop within walking distance. Parked our car when we arrived and didn't use it again until we left.
Stayed 2 nights in Sep 2025

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was very clean. Housekeeping staff was friendly. Property was quite old and in need of remodel and repairs. Located in a rough neighborhood, but well-positioned between other areas and landmarks
Stayed 7 nights in Sep 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Best Best king size bed. I've ever slept
Stayed 1 night in Sep 2025

8/10 Good

C

Liked: Cleanliness, staff & service, room comfort
Basic but ok. Handy parking. Helpful receptionist. Rooms dated but was cheaper than alternatives so acceptable. Had fridge, coffee maker and microwave but no crockery or kettle.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, amenities
This is my 2nd time staying at the Castle Inn. It’s my go-to hotel whenever I’m visiting SF because it’s affordable and closeby to a lot of restaurants, coffee shops, bus stops, etc. The area it’s in is pretty quiet for the most part and very safe and clean! Will continue to keep booking at this place for my future trips to SF!
Stayed 5 nights in Sep 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent motel in a fairly central location that won't hit you hard in the wallet. 5 minute walk to cable car stop that will take you to Pier 39 and financial/shopping district. Plenty of grocery shops and food & drink around the motel.
Stayed 5 nights in Sep 2025

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was amazing! The employee was very kind and accommodating. The hotel itself was good for what you’re paying for and parking is included; where many hotels in the area do not have parking included. However parking is tiny so try not to bring your biggest vehicle! Tight spots and tight turn around spots and if there are no vacancies then there are no extra spots. The room and amenities were good for just resting your head at night and a hot shower. Beds were comfortable, water pressure was great and heated up quickly. The only downfall is we had horrible neighbors and walls are paper thin. We could hear the drunks outside our door at 3:00 am extremely loud and then continued to hear them throwing up through the walls all night. We were just unlucky but the hotel itself was perfect for a quick stay with good and friendly service and comfortable beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Bozena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. Very quiet and walkable to many attractions. Hotel is very clean. Staff very polite and even let us leave the car after check out for a few hours extra.
Stayed 1 night in Sep 2025

8/10 Good

LaShanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room clean and had lovely scent. Plenty of towels. Building older but well maintained. Had bit of trouble getting help on the phone and getting help after check in. The area is amazing
Stayed 1 night in Sep 2025