Chancellor Hotel on Union Square

3.5 star property

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Photo gallery for Chancellor Hotel on Union Square

Lobby sitting area
Bar (on property)
Property entrance
Suite, 1 Bedroom (Corporate) | Living area | 32-inch flat-screen TV with satellite channels, TV
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
433 Powell St, San Francisco, CA, 94102
  • Place, Union Square
    ‪1 min walk‬
  • Place, 450 Sutter Building
    ‪2 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

Standard Room, 1 Queen Bed (No Air Conditioning)

9.2 out of 10
Wonderful
(538 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds (No Air Conditioning)

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Room (No Air Conditioning)

9.0 out of 10
Wonderful
(132 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Romance, No Air Conditioning)

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Corporate)

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Double or Twin Room, 2 Double Beds (Hearing Impaired)

8.6 out of 10
Excellent
(18 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed (Hearing Impaired)

9.2 out of 10
Wonderful
(29 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds (Hearing Impaired, No Air Conditioning)

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Chancellor Hotel on Union Square

Edwardian hotel with 24-hour front desk and bar/lounge
A bar/lounge, coffee/tea in a common area and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Chancellor Hotel on Union Square offers 137 accommodations with a safe and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Chancellor Hotel on Union Square's great location gets high marks from our customers. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a bar and dry cleaning service.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Union Square and a 3-minute drive from Lombard Street
Chancellor Hotel on Union Square offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Chancellor Hotel on Union Square also features dry cleaning/laundry services, a front desk safe, and a porter.

This 3.5-star San Francisco hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 45 per day)

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • Lift (76 centimetre wide door)

More

  • 1 building
  • 15 floors
  • Built in 1914
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 45.00 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chancellor Hotel
Chancellor Hotel Union Square
Chancellor Union Square
Hotel Chancellor
Hotel Chancellor Union Square
Union Square Chancellor Hotel
Chancellor Hotel San Francisco
Chancellor Hotel San Francisco
Chancellor Hotel on Union Square Hotel
Chancellor Hotel on Union Square San Francisco
Chancellor Hotel on Union Square Hotel San Francisco

Chancellor Hotel on Union Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2220 out of 3126 reviews
Rating 8 - Good. 685 out of 3126 reviews
Rating 6 - Okay. 152 out of 3126 reviews
Rating 4 - Poor. 36 out of 3126 reviews
Rating 2 - Terrible. 33 out of 3126 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Wendy J

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Right on the cablecar line (for better or worse).
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel, not too expensive and situated in the heart of downtown.
Stayed 3 nights in Oct 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional. Alicia in the bar was fun and friendly while also remaining professional. The room was a little funny in that the door to enter was directly in front of the bathroom door, but we managed just fine. The bathroom floor was a slight step up, no big deal. Our view was not great, but the room was quiet. The hotel offers some nice amenities in the lobby: a filtered water dispenser for filling your own bottles for the day, free popcorn at night, cookies in the morning, and coffee. No in-room coffee, but they make up for it with Torani syrups, including sugar-free, plus all the standard sweeteners, AND three different cream options. The pillow menu is delightful! The walk-in closet allowed us to tuck away everything, so the room wasn't cluttered with our belongings. I would definitely stay here again. Cons: The beds are very soft - not in a bad way - I found mine to be very comfortable! The problem is that there is obviously a preferred sleeping side, and they need to turn or flip the mattresses. We slept diagonally and solved the problem. A minor issue was that the blackout curtains had dropped a hook, so it was difficult to shut them. I notified staff of these issues upon our departure. All in all, a lovely stay at a historical SF hotel.
Stayed 3 nights in Oct 2025

6/10 Okay

Derek

Stayed 4 nights in Sep 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the staff is amazing good location to be in the middle of SF!!!!
Stayed 4 nights in Oct 2025

6/10 Okay

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area was great
Stayed 1 night in Sep 2025

8/10 Good

Holmes, Miami Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m only knocking off one star because our bed was like sleeping on a marshmallow. Way to squishy for my or my wife’s liking. Everything else was on point at the hotel. If I could request a firmer mattress I would definitely stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 16 story but small hotel, only about 10 rooms per floor. It is old but kept up. It is reasonably priced. The room was an adequate size with a large walk in closet. The beds and pillows are comfortable.The only public facility in the building appears to be a small bar, but they make up for it with numerous freebies: coffee, fruit, candy and excellent cookies. It is very close to Union Square, and a cable car line is right in front. There is also all kinds of public transportation nearby. So are many huge hotels, new and old. It is therefore crowded but there are also a lot of restaurants and stores right there. You could probably pay a lot more without getting anything better.
Stayed 6 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very in the center of everything. The pillows were the BEST. Wish I could have taken then with me! There's filtered and lemon water and cookies in the lobby.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very quaint not big business. You were recognized as a patron!
Stayed 4 nights in Sep 2025

10/10 Excellent

mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience! Great staff, excellent location and retro rooms. We’ve already booked our next stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights and The staff here was amazing and accommodating. The rooms were great size and gave a nice feel to the city and nostalgia. Many places to eat and a good walking distance.
Stayed 3 nights in Oct 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness
The property is small but clean. The room and bathroom are petite. Large closet space. No AC so the room got stuffy. Thankfully they gave you a fan but it really wasn’t enough. The bed is okay not great. Convenient location . Walgreens close by for essentials.
Stayed 4 nights in Oct 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently refreshing

This is one of my favorite places to stay in SF. The rooms are small but that’s typical in a classic hotel. I love the attention to detail here. Beds are very comfortable. Darryl took great care of us at check-in, resolved a slight issue with professionalism and grace. Definitely will keep staying here.
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room - although noisy neighbours. Helpful staff. Great location.
Stayed 11 nights in Sep 2025

10/10 Excellent

Maryellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and coffee, cookies, and dedicated staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect!!!!💯💯 Heart of San Francisco! Clean and very comfortable!! I highly recommend this hotel! 👍👍
Stayed 2 nights in Sep 2025

8/10 Good

My

Travelled with family
Liked: Staff & service
Very good position , covenince and closed everything., but not good and feeling unsafety in the evening, especially after 8pm.
Stayed 2 nights in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Staff were friendly and helpful. Hotel is right near the cable car pick up and a short walk to either Union Square or Chinatown. Room was clean, bed was comfortable, and the area was centrally located to several things we wanted to see in San Francisco. Nice stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Aric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jaimie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Historic and charming hotel, in a fantastic location right near Union Square, on the trolley line.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jeanette

Stayed 1 night in Sep 2025

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not have found a better location! Close to everything . I loved all the little extras that were provided. From candies to cookies to free water refills. It is the little things....
Stayed 3 nights in Sep 2025

10/10 Excellent

Diana

Stayed 1 night in Oct 2025

8/10 Good

Sammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great staff. They. provide you with coffee, tea. Cookies and fresh apples free.
Stayed 2 nights in Sep 2025