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Grand Bay Hotel San Francisco

4.0 star property

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Photo gallery for Grand Bay Hotel San Francisco

Breakfast, lunch, dinner served; pool views
Interior
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

View in a map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Place, San Mateo County Event Center
    ‪5 min drive‬
  • Place, Filoli
    ‪16 min drive‬
  • Place, Stanford University
    ‪17 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Smoking (View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Smoking (View)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Smoking (View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 2 Double Beds, Smoking (View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Double Beds, Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

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About this property

Grand Bay Hotel San Francisco

Waterfront hotel with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Grand Bay Hotel San Francisco offers 421 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Bay Hotel San Francisco. During your stay, you'll be within walking distance of Marlin Park. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy pool views while dining at Waterside Grill & Lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from San Mateo County Event Center and 6 minutes from Kaiser Permanente Redwood City Medical Center
  • Pets welcome for a fee
Grand Bay Hotel San Francisco offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Grand Bay Hotel San Francisco. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Redwood City hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Waterside Grill & Lounge – Overlooking the pool, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 29 per person
  • Covered self-parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Reviews

Grand Bay Hotel San Francisco Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 545 out of 1009 reviews
Rating 8 - Good. 191 out of 1009 reviews
Rating 6 - Okay. 149 out of 1009 reviews
Rating 4 - Poor. 63 out of 1009 reviews
Rating 2 - Terrible. 61 out of 1009 reviews

Reviews

10/10 Excellent

Sophea Stacie, Olathe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I loved it.
Stayed 4 nights in Mar 2025

8/10 Good

Abhishek

Liked: Cleanliness, amenities
Chairs need replacement. Restrooms should be redone - they looked old
Stayed 2 nights in Jul 2025

10/10 Excellent

Cecile

Stayed 3 nights in Jun 2025

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean property and easily accessible.
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean and comfortable stay.
Stayed 1 night in Jul 2025

6/10 Okay

Dulce

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was very dusty. It look like it hadn’t been cleaned in a while
Stayed 1 night in Jun 2025

10/10 Excellent

Ishantha

Stayed 1 night in Jul 2025

8/10 Good

Sierra

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was pretty nice, our room was clean and it was in a quiet area. The only doenside is parking is 30$ a day, which is outrageous, and they dont comp it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ivana

Stayed 3 nights in Jul 2025

10/10 Excellent

Magnoulia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our time there. The hotel room was clean and comfortable beds. Nice pool with lobby
Stayed 3 nights in Jun 2025

10/10 Excellent

Fadlullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Disha

Stayed 5 nights in Jun 2025

6/10 Okay

Lisa

Stayed 1 night in Jul 2025

10/10 Excellent

travis

Stayed 4 nights in Jul 2025

2/10 Terrible

Maria Del Carmen, Greenacres

Disliked: Amenities, property conditions & facilities
La verdad que en las fotografías se miraba que las habitaciones estaban muy cómodas, pero son demasiado pequeñas, y el baño estaba sucio, sobre todo el but tup
Stayed 4 nights in Jul 2025

2/10 Terrible

Julio L

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I recently stayed at this property and was extremely disappointed to discover unexpected charges that were never mentioned during the reservation process through expedia. Like $30.00 per day for the parking!! and the other fees that were not mentioned. I made my booking in good faith based on the information provided, only to find additional fees added at check-in/checkout that were neither disclosed nor justified. Transparency is a basic expectation when booking any accommodation. There was no mention of these fees in the confirmation email, the reservation platform, or the front desk until I was already locked into the stay. This feels misleading and unprofessional. Guests should be informed of all costs upfront — not surprised with added charges after the fact. Until this issue is addressed and pricing is made more transparent, I cannot recommend this property and will be taking my business elsewhere in the future.
Stayed 3 nights in Jul 2025

6/10 Okay

Kamla

Liked: Cleanliness
Disliked: Staff & service
The carpet is old as
Stayed 4 nights in Jul 2025

8/10 Good

Maeresa Ann

the hotel was beautiful, it’s pretty clean
Stayed 4 nights in Jun 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a corporate park however there are not a lot of options in the immediate area to stay somewhere with a walkable downtown which makes this property attractive since it is in a good location but not up against 101 like many of the hotels. On a weekend the area is dead so it's very quiet other than the small airport and at times single engine propeller planes take off over the hotel every 90 seconds (we noticed this but the pool in particular. The staff was adequate but not friendly per se and the place is nice. The e-bike rentals, while expensive, are convenient is you want to go to San Mateo where there is more of a downtown and streetside dining options. I don't think it says in Expedia that parking is $30/night, but it is.
Stayed 5 nights in Jun 2025

6/10 Okay

Kiana

Liked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Juliana

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
They charge you for fees that they never tell you about. Staff is so rude and the room mostly the bathroom are not what they look like. It doesn’t have ventilation and it’s old.
Stayed 3 nights in Jun 2025

6/10 Okay

jose

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant and bar works service ever not friendlys bartenders ignoring me all night
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Pallavi

Stayed 2 nights in Jun 2025

10/10 Excellent

Jun

Stayed 3 nights in Jun 2025