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Hotel Amari

2.0 star property

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Photo gallery for Hotel Amari

Front of property
Deluxe Room, 1 Queen Bed | Bathroom | Free toiletries
Business centre
Deluxe Double Room | Free WiFi, bed sheets
Fitness facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • 24/7 front desk

Explore the area

View in a map
635 Sutter St, San Francisco, CA, 94102
  • Place, SF Masonic Auditorium
    ‪3 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Bathroom | Free toiletries

Deluxe Twin Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

7.6 out of 10
Good
(41 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

2 Double Bed - Non-Smoking

  • Sleeps 2

Queen- Non-Smoking

  • Sleeps 2

2 Twins Bed - Non-Smoking

  • Sleeps 2

King - Non-Smoking

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

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About this property

Hotel Amari

Hotel with a 24-hour front desk, near San Francisco Bay
Along with self parking, this smoke-free hotel has a business centre and a 24-hour front desk. WiFi in public areas is free. Other amenities include a computer station. Housekeeping is available once per stay.
Hotel Amari offers 123 accommodations with free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This San Francisco hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Our customers tell us they can't get enough of Hotel Amari's great location. During your stay, you're just a quick walk from Union Square. Free WiFi in public areas, a business centre and self-parking (surcharge) are available.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a business centre, a computer and a car charging station
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from San Francisco Bay
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. For a fee, parking is available.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 98 per day)
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 48 per day)
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries

Entertainment

  • Flat-screen TV with cable channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 48.00 per day (in/out privileges)
  • Nearby parking fee: USD 98.00 per day(200 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

Hotel Amari Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 192 out of 516 reviews
Rating 8 - Good. 134 out of 516 reviews
Rating 6 - Okay. 79 out of 516 reviews
Rating 4 - Poor. 45 out of 516 reviews
Rating 2 - Terrible. 66 out of 516 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

erica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The night staff were rude. They took a 250 dollar deposit for a room that cost less than that for the 2 nights i stayed. Told me 30 days before i see a refund. Would not let me bring in my scooter (not moped) andi had to go to work every morning so i had to walk. Inconvenient to say the least. No air conditioning stuffy.
Stayed 2 nights in Sep 2025

6/10 Okay

Juana

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Mark

Business traveller
Disliked: Room comfort
Be aware that Hotel Amari does not have air conditioning and there was only one functioning outlet in my room - which was being occupied by the television. Great location, but there's not really a place to park that won't cost you at least 50 bucks a night.
Stayed 2 nights in Oct 2025

6/10 Okay

armando

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
The staff was not very friendly or knowledgeable. I received a full bed instead of a queen bed and when I mentioned it to the front desk they insisted that it was a "queen room". Which made no sense since it was clearly a full. Received an angry cell phone call from front staff when a friend came over for a visit saying they called the room and no answer and threatened to charge an additional $25 for a friend visiting if they didn't leave in 5 minutes. Upon further inspection the room phone was not even connected and there was no way of knowing. No need to be rude. But it was an affordable hotel and reasonably clean. Would pay extra never to stay there again. Would not recommend. Hopefully they return my $250 deposit as they did not seem like a trustworthy hotel.
Stayed 3 nights in Sep 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Attentive staff. Attractive traditional SF hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

Aleksandr

Stayed 5 nights in Sep 2025

4/10 Poor

Jacob

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
I’ve stayed in cheap motels and hostels that were cleaner and had a more modern appearance. Not sure of how clean the towels or the bedsheets were after noticing stains on the hand towels which I was told by the front seat was permanent makeup… I don’t know anything about makeup, I’m a guy. There is t any exhaust in the bathroom/ shower, just a window. No A/c… upgraded room wasn’t an upgrade. Cracked sink and smells of smoke in a non smoking hotel. This is what I ended up getting on a last minute notice for a work trip… yuk
Stayed 5 nights in Sep 2025

4/10 Poor

Lida

Disliked: Staff & service, property conditions & facilities
It was mentioned on Expedia this hotel has free parking with EV charging stations, that was the only reason i booked on this property, because i have an EV. The property doesn’t have parking and EV charging doesn’t exist. I had to pay $48 for the public parking couple of blocked away. The evening staff was not friendly at all, my friend wanted to visit me for 1 hour, he told us he has to reserve a room or can not even enter the lobby. I was very embarrassed and was trying to pay an extra money to just he enters for 1 hour, the staff was reacting very bad and he asked my friend nit in a polite way to go out. I never ever been treated like this in any property and i was shocked. Not a good experience and I don’t recommend this place to anyone, specially with the false free parking advertising.
Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Stayed 1 night in Sep 2025

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service
shops nearby
Stayed 2 nights in Sep 2025

10/10 Excellent

Eneas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Marshall

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

rares

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Nyamjargal

Stayed 2 nights in Aug 2025

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained....
Stayed 3 nights in Aug 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start? For the price I still don’t think this place is worth it: fridge did not work, remote control greasy and broken, mold in the shower. Sure, they have parking but it’s more expensive than just going to the close by public lots. On checkout, I got my car and double parked outside so I could retrieve my already packed belonging in my room. The front desk lady start going ballistic and telling me I can’t park there and I will get towed. Mind you, they had their own person parking in the load/unload spot for over 15 minutes. When I told her that she said “that’s our spot we can park there.” Ok, so why does the sign say loading/unloading 15min max? I had to tell her to leave me alone and let me get my stuff. I’ve lived in cities for my whole life, I know that you can double park if you are doing something quickly. Then, because she was mad that I wouldn’t listen to her, told me I better give the key back before I checkout or they are going to charge me. Absolute nightmare hotel and staff. Typical of the type of people who run these places (cheapskates who just want to make as much money as possible why doing the minimum in regards to cleanliness and customer experience) Negative 5 stars. Don’t come here, just pay and stay somewhere better.
Stayed 2 nights in Aug 2025

2/10 Terrible

Carmen

Disliked: Staff & service
The young female reception worker was very unfriendly and tainted the whole experience. She was so combative and when I told her I was going to record her audacity, she wrapped up our transaction without uttering another word. The male worker was much better, which is why I gave them 3 stars. It would be all 1s if it was just the female.
Stayed 2 nights in Jul 2025

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Lisa Marie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff tried to charge me for my child who I already paid for and didn’t pay for the parking tickets so we had to pay full price. She kept saying come back tomorrow. It was an old hotel and no ac and room service wasn’t avalaible at night. Lots of homeless around property. This place is horrible. RUN! Don’t book!
Stayed 6 nights in Jul 2025

8/10 Good

eric

Business traveller
Liked: Cleanliness, staff & service

Fair deal

Beds and linen are dated, room was stuffy but was better after windows were open. Overall, pretty good for the price.
Stayed 1 night in Aug 2025

2/10 Terrible

Satbir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super disrespectful because I book through third party
Stayed 1 night in Aug 2025

4/10 Poor

Glenn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check around.

Hotel smells. Splatters on the elevator doors. TV didn’t work. No repair service. Didn’t seem to care. Had to check out early because we were sick. Had a doctors note. No concession from the hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Morgan

Stayed 4 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the price! Very empress with the room cleaning service.
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room with nice furnishings. Excellent value.
Stayed 1 night in Aug 2025