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Hotel Nikko San Francisco

4.5 star property
VIP Access

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Photo gallery for Hotel Nikko San Francisco

Indoor pool
Exterior
Lobby sitting area
Executive lounge
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
222 Mason St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Warfield Theatre
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(113 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Petite Queen

Petite Queen | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Petite Queen

9.4 out of 10
Exceptional
(89 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(75 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(49 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Imperial Floor Two Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Imperial Floor Two Queen Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Imperial Club Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Imperial Club Room

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Nikko San Francisco

2 restaurants, an indoor pool and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Limited housekeeping is available.
Hotel Nikko San Francisco offers 532 accommodations with minibars and a safe. Pillowtop beds feature down duvets. 47-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Hotel Nikko San Francisco gets high marks from our customers. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the cleanliness and comfy beds to the overall comfort and spaciousness
  • Just a 3-minute walk from Union Square and 11 minutes on foot from Moscone Convention Center
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Nikko San Francisco offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 29000 square feet (2694 square metres) and includes conference space. A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Hotel Nikko San Francisco. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Anzu Restaurant – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
On-site venue No. 2 – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Feinsteins – On-site piano bar. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 75 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 45 to 55 for adults and USD 45 to 55 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Anzu Restaurant
  • Feinsteins

Things to do

  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 29,000 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 45.92 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 45 to 55.00 for adults and USD 45 to 55 for children
  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
Early check-in/ Late check-out is allowed for a fee and subject to room availability.
This property charges a minimum of USD 8 per package (based on weight) for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods.
Property Registration Number 94-3050442

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nikko
Hotel Nikko San Francisco
Hotel San Francisco Nikko
Nikko Hotel
Nikko Hotel San Francisco
Nikko San Francisco
Nikko San Francisco Hotel
San Francisco Hotel Nikko
San Francisco Nikko
San Francisco Nikko Hotel
Nikko Francisco Francisco
Hotel Nikko San Francisco Hotel
Hotel Nikko San Francisco San Francisco
Hotel Nikko San Francisco Hotel San Francisco

Hotel Nikko San Francisco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2193 out of 2858 reviews
Rating 8 - Good. 416 out of 2858 reviews
Rating 6 - Okay. 139 out of 2858 reviews
Rating 4 - Poor. 42 out of 2858 reviews
Rating 2 - Terrible. 68 out of 2858 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 3 nights in Jan 2026

6/10 Okay

Hailey

Stayed 2 nights in Jan 2026

10/10 Excellent

Amy, Leonia

Liked: Cleanliness, amenities, property conditions & facilities
Great location and excellent fitness room and pool. Staff was friendly and helpful. We’d definitely stay here again next time we’re in San Francisco.
Stayed 5 nights in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

karen, atlanta

Liked: Cleanliness, amenities, property conditions & facilities
Excellent welcome by staff and perfect room and breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Great stay. Rooms are quiet and clean. Staff was extremely friendly
Stayed 5 nights in Jan 2026

10/10 Excellent

Kathy

Stayed 2 nights in Jan 2026

10/10 Excellent

Athina

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean but both the front desk and valet staff were exceptional. Appreciated the great customer service
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren

Great pool, nice room,
Stayed 1 night in Jan 2026

10/10 Excellent

Aleksey Sergeyevich, vancouver

Stayed 3 nights in Jan 2026

10/10 Excellent

khalid mohammed

Stayed 2 nights in Jan 2026

10/10 Excellent

andy

Liked: Cleanliness, amenities, property conditions & facilities
Everything at this hotel is great. SERVICE is exceptional. Everyone I come in contact with who works here has the most positive Friendly attitude. . Always looking to see what they can do to help you and make you stay better. Can't pick up any place I would rather stay on my visit to the San Francisco.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2026

4/10 Poor

Mohamed

Stayed 2 nights in Jan 2026

8/10 Good

HUILIN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff in the Health club was very nice. There was an issue with the safety lock of the room door, as two out of four screws have fallen off. We requested a new room, but it was still the same issue. We have reported this issue to the front desk, but they have not expressed any response or even apologized, nor have they given any answer.
Stayed 2 nights in Jan 2026

6/10 Okay

Laryn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the front desk are GREAT! Friendly and helpful. Everything else is meh. Generally clean. One of my notably least enjoyable stays in a long time. The hotel entrance is hard to find- the main entrance with the flags is locked and is not the entrance. Ride share drivers can’t find the entrance bc no one at the hotel has correctly marked the entrance that is open/staffed. I shared a room with a colleague my first night and arrived first. They wouldn’t let me have a room key unless I paid my colleagues’ nightly fee for her entire stay. I had my own room booked the 2nd night. No one could cut through the red tape. No offered me a bottle of water and the lobby didn’t have a cafe or bar. I trekked around trying to find a spot to grab a cup of coffee and work on my laptop. The signage to the restaurant that the desk clerk said was open all day was hard to find. The elevator buttons are not marked with current information. When I found the restaurant, luggage in tow, no one was at the hostess station. A guy painting the ceiling answered through a divider that it was closed. No restaurant or coffee shop. Huge, drafty, marble clad lobby. WiFi was good. I heard the gym was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Mehul

Stayed 4 nights in Jan 2026

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always so welcoming, kind and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities
Beautiful rooms, very friendly staff, great restaurant
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Check-in process was excellent
Stayed 2 nights in Jan 2026

6/10 Okay

Monica

Rooms were small and the beds too. Kids took over the pool and I have a kiddo that wasn’t able to swim comfortably. The
Stayed 2 nights in Jan 2026

10/10 Excellent

Erica

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

8/10 Good

Mana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
friendly and helpful staff, beautiful hotel, nice accommodation. The only reason I do not give it 5 stars is that every time we called reception, it took almost an hour to get a response.
Stayed 4 nights in Dec 2025