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Pacific Heights Inn

2.0 star property

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Exterior
Room, 1 Queen Bed, Non Smoking, Private Bathroom | Laptop workspace, blackout curtains, iron/ironing board, free WiFi
Room, 2 Double Beds, Accessible, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board, free WiFi
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1555 Union St., San Francisco, CA, 94123
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, Union Street
    ‪2 min walk‬
  • Place, Lombard Street
    ‪10 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking, Private Bathroom

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Private Bathroom

Room, 1 King Bed, Non Smoking, Private Bathroom | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Private Bathroom

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Private Bathroom

Room, 2 Double Beds, Non Smoking, Private Bathroom | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking, Private Bathroom

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Pacific Heights Inn

Motel with free parking, near Pier 39
This smoke-free motel features a 24-hour front desk, free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine.
Pacific Heights Inn offers 40 accommodations with free newspapers and a hairdryer. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Pacific Heights Inn. During your stay, you're just a quick walk from Van Ness Avenue. You'll find features such as free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine
  • 10 minutes by foot from Lombard Street and a 4-minute drive from Pier 39
Pacific Heights Inn offers its guests a vending machine. WiFi is free in public spaces. Self parking is free.

This San Francisco motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pacific Heights Inn San Francisco
Pacific Heights Inn
Pacific Heights Hotel San Francisco
Pacific Heights Inn Motel
Pacific Heights Inn San Francisco
Pacific Heights Inn Motel San Francisco
Pacific Heights Inn By Magnuson Worldwide

Pacific Heights Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 831 reviews
Rating 8 - Good. 350 out of 831 reviews
Rating 6 - Okay. 177 out of 831 reviews
Rating 4 - Poor. 57 out of 831 reviews
Rating 2 - Terrible. 28 out of 831 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Claude, Chicago

Stayed 1 night in Nov 2025

8/10 Good

Tania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had everything we needed and was in a great location. We needed a place to hang some clothes, but there was no closet in the room that we stayed so that was a little inconvenient. Other than that I was a great stay for the price. I would definitely stay here again!
Stayed 3 nights in Oct 2025

8/10 Good

Nathan

Stayed 2 nights in Oct 2025

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms quiet and easy parking
Stayed 2 nights in Oct 2025

8/10 Good

mark

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosemary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel-Thank you Mike for all your help before and after our stay!! Clean room-soft bed-parking-
Stayed 1 night in Sep 2025

6/10 Okay

Thelma

Liked: Cleanliness, staff & service
The staff at the reception could not have been nicer. Their customer service was excellent. Easy parking which is huge in San Francisco. The room was implacably clean. The property could use some TLC around the property. The one thing that made me cringe was there was a mouse in the room. I saw it and immediately called the reception. A very nice gentleman came and looked everywhere but we couldn’t find it. There were no mouse droppings anywhere in the room. He brought some sticky traps and set them around. I was afraid it would get in my suitcase or even on the bed. I not see it again, however, I could not relax knowing somehow it had access to my room.
Stayed 1 night in Sep 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Stayed 6 nights in Sep 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and awesome stuff!
Stayed 1 night in Sep 2025

8/10 Good

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to have a stay when arriving late to CR or coming back. We arrived in CR at 6 pm and I just wanted a good nights sleep which they delivered. My only suggestion for these folks is update their TV’s. We were in isolated corners of CR and still had access to our Netflix which was a nice comfort at the end of the day.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing

Absolutely loved the location! I don't enjoy leaving bad reviews but feel that future guests should be aware of what I experienced staying there. I had to pop the sink drain bc it wouldn't stay in place and was horrified with what came out underneath the stopper. I was greeted with hair, slime, and it was disgusting. I almost threw up I was so appalled. I'm not sure when it was cleaned previously but I would not stay again if they paid me. The same goes for the shower inside/out. I ended up cleaning it and left it in better condition then when I arrived. Very disappointing when the motel down the street is cleaner then this place.
This was after rinsing it many many times without the hair attached to it. I wore gloves.
Mold? I'm not sure
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and accommodating. For what it was it was very well managed and an excellent location. I will come back here for sure!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for our needs. Free Parking was a plus.

Our stay was comfortable, economical. The location was great. The small kitchenette was well equiped.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Well cared for property with on site parking in great San Francisco location!!
Stayed 3 nights in Jul 2025

8/10 Good

THIET

Stayed 5 nights in Jul 2025

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to have all of the necessities, and it was clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

George, dana point

Liked: Property conditions & facilities
Disliked: Amenities
This is not a high end hotel (more like Motel6), but for the price, it was great due to proximity to Union St. nightlife.
Stayed 1 night in May 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, room comfort
A good hotel with a pleasant clerk. Clean and comfortable room.
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible filthy

It was terrible unclean tv didn’t work toilet didn’t flush properly very noisy and scary people hanging outside our door. The worst motel I’ve ever stayed at and I’m 69.
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here multiple times.
Stayed 1 night in Apr 2025