Again my deposit wasn't clear about how much it was and it changed when I got there again telling me I'm using a prepaid card when it's actually not it's a cash app card that's linked to two of my Banks it's a debit or a credit card with Visa right on it and they are making up excuses why not to pay me back or how long it's going to take when it should be you know 3 to 5 days 48 hours. Anyways the guy canceled my deposit because they pulled it from my card and then said that my card was declined for the room so I called the cops they help me go up to the desk and tell him to give me my $100 back all he did was cancel it, the deposit never went back into my account 6 days later back into my account
The room was peaceful and quiet, allowing for rest. The Park Pointe Hotel might have a couple of renovations going on at moment from the look of the front entrance.
the front desk guy when We check in was rude. I asked him about the buffet time of service and He ignored me 3 times. When we received the keys He gave us a dirty room, the sheets, pillows cases and towels were dirty but the bed was made like it was clean. My boyfriend and I talked to the front desk about the dirty room and he said tomorrow morning they cleaning it. The next day the maid cleaned the room very rapidly and I think everyone had bad actitud in this hotel. They were few kids running over and over in front of the room. I donât like giving negative reviews but I will not recommend this hotel to anyone. Very, very dirty everywhere
Parking found in front of unit on 1st floor. Ample lighting near unit. Sink faucet loose walls has splash marks smelled of smoke with air freshener. Floors needed to be cleaned. Tub and bathroom needed cleaning. Just really disappointing. Worth more like $40 if that.
No ice machines were working. Had to go to the main lobby phone in room not working. Used cell to call desk with no answer. Entry to property needs lights the sign is there but at night you cannot see it drove past several times.
Room felt dirty. There were stains on the sheets and towels. I didn't feel comfortable touching anything.
Price is cheap though. You get what you pay for. Parking area is suspicious because there are many people walking around the area. Car didn't get broken into.