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The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property

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Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Lobby
Lobby
1 bedroom, pillow-top beds, desk, laptop workspace
Meeting facility
Suite, 1 King Bed, Non Smoking, Refrigerator | 1 bedroom, pillow-top beds, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Pet-friendly
  • 24/7 front desk
  • Business services

Explore the area

View in a map
524 Sutter Street, San Francisco, CA, 94102
  • Oracle Park
    ‪3 min drive‬
  • Lombard Street
    ‪3 min drive‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Accessible, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 Single Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(61 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(53 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(26 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

The Cartwright Hotel - Union Square BW Premier Collection

Hotel with a 24-hour front desk, near Lombard Street
This smoke-free hotel features coffee/tea in a common area, a business centre and conference space. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
The Cartwright Hotel - Union Square BW Premier Collection offers 114 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of The Cartwright Hotel - Union Square BW Premier Collection's walkable location. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus a business centre and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the area's walkability and the proximity to shopping
  • Just a 3-minute drive from Oracle Park and a few minutes from Lombard Street
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 1173 square feet (109 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Cartwright Hotel - Union Square BW Premier Collection.

This 3-star San Francisco hotel is smoke free.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

The Cartwright Hotel - Union Square BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1015 reviews
Rating 8 - Good. 252 out of 1015 reviews
Rating 6 - Okay. 83 out of 1015 reviews
Rating 4 - Poor. 31 out of 1015 reviews
Rating 2 - Terrible. 39 out of 1015 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Stayed 3 nights in May 2025

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable, convenient stay near Union Square.
Stayed 3 nights in May 2025

6/10 Okay

simon

Travelled with family
Liked: Cleanliness
Exactly as advertised. Basic hotel but close to everything at a great price. Clean
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Stayed 2 nights in May 2025

6/10 Okay

rose

Travelled with partner
Excellent location. Very close to Chinatown, easily walkable. Easily walkable to many different areas in the city. Unfortunately, the room itself had very little ventilation and felt humid and damp during the day (especially after a shower). Our toilet would also intermittently stop working and then start again. The staff was for the most part, very friendly, other than when we originally checked in; the female staff member working that day was pretty apathetic. I mean, you really cannot beat the location for the price, but the room itself was average so manage expectations accordingly.
Stayed 4 nights in May 2025

10/10 Excellent

Ellie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything! Love it!
Stayed 3 nights in May 2025

10/10 Excellent

Craig, Magnolia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Union Square. Older building with great archetectural detail, refurbished nicely. Clean and comfortable.
Stayed 4 nights in May 2025

10/10 Excellent

Joshua

Great location and reasonable price. The rooms are small and the hotel is older but I found it rather charming.
Stayed 4 nights in May 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
The Expedia ratings are deceptive. This is a 1.5 star property. Bathroom is 90 years old.
Stayed 1 night in May 2025

10/10 Excellent

Travell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lonie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Our only issue would be that there weren’t any vents in the bathroom and it was too cold to open the windows so the room felt a little damp and we had a hard time staying warm at night. The heater wasn’t really an heater so it didn’t do much to help. Otherwise we loved it. We never felt like we were in the city until we walked out the front door. The staff was super nice. Everything was clean and appealing. Thank you for a lovely trip!
Stayed 3 nights in May 2025

8/10 Good

Alexander

Stayed 2 nights in May 2025

10/10 Excellent

Monica

Stayed 1 night in May 2025

10/10 Excellent

Lilyana

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sanjoy

Stayed 8 nights in Mar 2025

8/10 Good

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good hotel, in a great location at a reasonable price, but there’s too much noise outside.
Stayed 4 nights in May 2025

10/10 Excellent

Mai Seng

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Criss

Liked: Cleanliness, staff & service
Ouais
Stayed 3 nights in Apr 2025

8/10 Good

Ana

Travelled with family
Liked: Staff & service
El servicio estuvo bien, la habitacion era muy pequeña , aparentemente es un edificio que tiene varios años el ingreso y los pasillos estan muy poco mantenidos , cuando llegamos de noche nos dio un aspecto raro , tiene cafe en el desayuno , el personal es amable
Stayed 3 nights in Apr 2025

10/10 Excellent

Landry

Liked: Property conditions & facilities
Nice
Stayed 3 nights in May 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine. The bathroom in the room was pretty small and the area with the toilet was extremely narrow. Parking is offsite, which is fine and has in/out privileges before midnight and after 5am.
Stayed 2 nights in May 2025

10/10 Excellent

Arianna

Stayed 1 night in Mar 2025

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was in an okay area, with car it was easy to get around to places. We had no issues with room, it was clean. I'd stay here again!
Stayed 2 nights in May 2025

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely pleased overall

Clean rooms. Initially had a room on the second floor at the front of the hotel - I go to sleep early, there was a lot of noise from the street and from the room next door (the walls seem thin), and I asked to move and they immediately accommodated me without question. The showers had good pressure and the beds are comfortable (though the mattresses vary from room to room). This is a quality place to stay for the price.
Stayed 2 nights in Apr 2025

6/10 Okay

Renata

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025