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The Urban

2.5 star property

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Photo gallery for The Urban

Dining
Property amenity
Property entrance
Front of property
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
507 Bush Street, San Francisco, CA, 94108
  • Place, Dragon's Gate
    ‪1 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 Single Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Single Bed, Shared Bathroom

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Shared Bathroom (1 Twin Bunk Bed)

Desk, free WiFi, bed sheets

Room, Shared Bathroom (1 Twin Bunk Bed)

  • 9 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Room, 1 Single Bed, Shared Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Room, 1 Single Bed, Shared Bathroom (Extended Stay)

8.0 out of 10
Very good
(11 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed, Shared Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom (Extended Stay)

9.4 out of 10
Exceptional
(3 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

7.4 out of 10
Good
(3 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Shared Bathroom

Desk, free WiFi, bed sheets

Double or Twin Room, Shared Bathroom

10.0 out of 10
Exceptional
(3 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

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Hotel North Beach
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  • Laundry room
  • 24/7 front desk
  • Microwave
3.6 out of 5, Good, 1,000 reviews
Hotel North Beach

About this property

The Urban

Hotel with a 24-hour front desk, 4-minute walk to Union Square
A snack bar/deli, a microwave in a common area and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area and ATM/banking services are on-site. Housekeeping is available on request.
The Urban offers 54 accommodations. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Urban. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a snack bar/deli and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, an ATM and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Union Square and 12 minutes on foot from Moscone Convention Center
There's a snack bar/deli on site. Public spaces have free WiFi. The Urban also features a vending machine, laundry facilities, and an ATM.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 7 and younger are not allowed at this property. All guests older than 7 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 7 years old and younger aren't allowed at this property.

Property is also known as

Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco

The Urban Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 306 out of 920 reviews
Rating 8 - Good. 396 out of 920 reviews
Rating 6 - Okay. 122 out of 920 reviews
Rating 4 - Poor. 57 out of 920 reviews
Rating 2 - Terrible. 39 out of 920 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chao

Liked: Staff & service, amenities, property conditions & facilities
Close to Chinatown so pretty convenient. A bit loud at the corner room
Stayed 1 night in Oct 2025

6/10 Okay

Rimi

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the room was fine buut it smelt weird
Stayed 1 night in Sep 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Silas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Larry

Stayed 2 nights in Sep 2025

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy for sure
Stayed 2 nights in Sep 2025

2/10 Terrible

Halihl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Louie

Travelled with group
Liked: Staff & service
Nice location, friendly staff
Stayed 2 nights in Sep 2025

8/10 Good

Jeeyoung

Business traveller
Liked: Cleanliness, staff & service
Great value to stay in the middle of the SF downtown. Everything is very accessible and convenient. Mostly safe - many tourists, office workers and policemen around the area - unless you go toward Tenderloin a few streets away. Facility is old but clean and well managed. No elevator there - you have to carry big luggages through staircases.
Stayed 2 nights in Sep 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole staff did an excellent job during the duration of my stay. Keep up the good wrork.
Stayed 4 nights in Aug 2025

10/10 Excellent

Venkat

Stayed 3 nights in Aug 2025

4/10 Poor

Maira

Stayed 1 night in Aug 2025

10/10 Excellent

VENKATARAMANA

Stayed 2 nights in Jul 2025

10/10 Excellent

Kunwu

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Aug 2025

10/10 Excellent

Mchael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Sean

Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ying

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very good. The room is small and most of the staff don’t speak English. So the communication is difficult
Stayed 3 nights in Jul 2025

4/10 Poor

Supheakmungkol

Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for cheap and to walk around. Close to everything.
Stayed 2 nights in Jul 2025

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible musty smell. Smells like carpet has mold. I hated staying here.
Stayed 5 nights in Jul 2025

2/10 Terrible

philip

Disliked: Staff & service
I booked a room with a bunk bed and when I arrived the lady at the front desk said it was wasn’t available. I was with a friend so we needed two beds or at least a bigger bed. She gave us a room with a single bed half the size of a twin bed. She told us we could get a refund so we went upstairs to gather our belongings and when we came down she said “we can’t give you a refund at this time.” So the lady took down my number and told me I would receive a call about my refund soon and I never received the call. She was pretty rude and didn’t even apologize for the inconvenience. Horrible experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joseph, Fresno

Stayed 1 night in Jul 2025