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Balmoral Suites

3.5 star property
VIP Access

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Photo gallery for Balmoral Suites

Gift shop
Family Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk
Family Room, 2 Bedrooms | View from room
Suite Belford | In-room safe, individually decorated, individually furnished, desk
Food and drink

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Gym
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
Central Ave, between 7th and 9th St, San José
  • Place, Morazan Park
    ‪3 min walk‬
  • Place, National Theater
    ‪3 min walk‬
  • Place, Sabana Park
    ‪4 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Bedrooms

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Family Room, 2 Bedrooms

  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite Gales

Suite Gales | In-room safe, individually decorated, individually furnished, desk

Suite Gales

  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Belford

Suite Belford | In-room safe, individually decorated, individually furnished, desk

Suite Belford

  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite 514

In-room safe, individually decorated, individually furnished, desk

Suite 514

  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Balmoral Suites

Hotel with a winery, steps from Morazan Park
This hotel features an attached winery, a restaurant and a 24-hour fitness centre. Free breakfast (local cuisine), free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes and a conference centre are on-site. Change of towels is available on request
Balmoral Suites offers 116 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Balmoral Suites, you're just a quick walk from Casino Fiesta. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local and international cuisine while dining at EL PATIO DEL BALMORAL
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Steps from Morazan Park and National Theater
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
A winery is on site. There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 7 meeting rooms are available. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Balmoral Suites. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Balmoral Suites was completed in November 2020.

Smoking is allowed in designated areas at this 3.5-star San José hotel.

Guests are served a free local cuisine breakfast daily from 6:00 AM to 11:00 AM.
EL PATIO DEL BALMORAL – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free secured valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • EL PATIO DEL BALMORAL

Things to do

  • 24-hour gym
  • Shopping centre
  • Winery

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (81 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Designated smoking areas
  • Renovated entire property - November 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Balmoral Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Balmoral Premium Rooms Hotel San Jose
Balmoral Premium Rooms Hotel
Balmoral Premium Rooms San Jose
Balmoral Suites Hotel
Balmoral Premium Rooms
Balmoral Suites San José
Balmoral Suites Hotel San José

Balmoral Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 5 out of 37 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the atrium restaurant. The building is beautiful and a perfect place to relax after an airport travel journey.
Stayed 1 night in Mar 2025

4/10 Poor

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is physically located in the historical district, easy walking distance to key tourist hot spots. Issues with hotel room, each day was an adventure to get in the room, sometimes 2 or 3 visits was needed to get in my room, every time I took a shower, the fire alarm was being activated, loose hinge screws on primary room closet door, issue with toilet flushing water level, it needed me to add 2-3 liters of water in order not to get the sewer smell in the bathroom.
Stayed 6 nights in Jan 2025

2/10 Terrible

Meenal

Stayed 1 night in Nov 2024

6/10 Okay

Raymond

Travelled with family
Rooomd are clean, but the breakfast sucked
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast, we preferred this, better than the omelettes and the pancakes😋
All the greenery in the background love this so much
The view from one of our rooms, loved it
Lunch at the hotel, chicken white rice, shrimp she had the works
Stayed 6 nights in Jul 2024

10/10 Excellent

Bhoomika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2023

6/10 Okay

yana

Travelled with family
Liked: Staff & service, property conditions & facilities
Our room was not prepared properly. Took multiple calls to fix issues. The two-room suite did not have coffee maker not mini fridge. WiFi signal was not reachable in the room we have stayed.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and Breakfast wonderful

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay

Great spot in the heart of San Jose . Good Valet who took care of the car and luggage. The room was clean and we had a good meal in the hotel restaurant.
Stayed 1 night in Jan 2023

10/10 Excellent

Gargi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night and it was clean , location was perfect to walk around the city and staff were nice.

4/10 Poor

James Brian

Liked: Cleanliness, staff & service
I had called tthe hotel to confirm my 8 day reservation in the Presidential Suite 2 days prior, and the hotel front desk confirmed it. Also told them that my flight did not arrive until 8: 40 p.m. and confirmed a late check in. On arrival at the hotel, I was told the Suite was occupied, and they gave me a lame excuse that someone else had booked it through Expedia two days after I did, and had arrived earlier. Truth is they re-sold it for more money and gave me a smaller room no refund.
Stayed 8 nights in Dec 2022

6/10 Okay

Anand

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
The toilet had black spots under the rim. The coffee pot was not clean either
Stayed 1 night in Nov 2022

6/10 Okay

Kalyn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No hot water
Stayed 1 night in May 2022

2/10 Terrible

Tracy

Stayed 1 night in Mar 2022

8/10 Good

steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would have given a better rating, but the covid test that I scheduled ahead of time was somehow lost in the shuffle, as well as my pre-booked ride to the airport. Other than that, I would stay again. Great location and the Belford Suite was perfect for us!
Stayed 2 nights in Mar 2022

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
It took over an hour to check in because they had no record of my reservation from expedia. After talking directly with expedia they were able to check me in and gave me a room upgrade. The room itself was very clean and inviting.
Stayed 1 night in Dec 2021

10/10 Excellent

Rondalynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to go.

Very nice rooms, good food. Off a long road to get there. We did ut in a little car, lots of bumps. Good activities on site.
Stayed 3 nights in Dec 2021

2/10 Terrible

Roonak

Stayed 2 nights in Dec 2021

10/10 Excellent

Pena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

The hotel is located in the heart of the city where everything is at your door. The room was extremely big with a king bed. It was very clean and comfortable. The only thing that was not was the shower head. The water pressure was strong but the shower head was terrible and with the pressure, the water pinched my skin. Not comfortable. Besides that, everything was great!
Stayed 2 nights in Oct 2019

10/10 Excellent

Humberto, Belize

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say they have a really friendly staff. As far as I can recall I didn’t dislike anything..
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, great hotel, very impressed! Super clean, great staff and right in the middle of the city!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019