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Best Western Plus Airport Plaza

2.5 star property

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Photo gallery for Best Western Plus Airport Plaza

Exterior
Lobby
Exterior
Pillow-top beds, desk, laptop workspace, iron/ironing board
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2118 The Alameda, San Jose, CA, 95126
  • Place, Santa Clara University
    ‪6 min walk‬
  • Place, Rosicrucian Egyptian Museum
    ‪18 min walk‬
  • Place, PayPal Park
    ‪2 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Airport Plaza

Hotel with free breakfast, 9-minute walk to Santa Clara University
Along with an outdoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Best Western Plus Airport Plaza offers 40 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Airport Plaza. During your stay, you're just a quick walk from Santa Clara University. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by foot from Santa Clara University and a 3-minute drive from Westfield Valley Fair Shopping Mall
Best Western Plus Airport Plaza offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. The business-friendly Best Western Plus Airport Plaza also features a vending machine, coffee/tea in common area, and a front desk safe. Self parking is free.

This San Jose hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open on 01 May and close on 01 September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Airport Plaza
Best Western Airport Plaza Hotel San Jose
Best Western Airport Plaza San Jose
Best Western Plaza Airport
Best Western Plus Airport Plaza Hotel San Jose
Best Western Plus Airport Plaza Hotel
Best Western Plus Airport Plaza San Jose
Best Western Plus Airport Plaza
Best Western - San Jose Airport Plaza Hotel San Jose
San Jose Best Western
Best Western - San Jose Airport Plaza Hotel
Best Plus Plaza San Jose
Best Western Plus Airport Plaza Hotel
Best Western Plus Airport Plaza San Jose
Best Western Plus Airport Plaza Hotel San Jose

Best Western Plus Airport Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 329 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were nice and clean. The complimentary breakfast was fresh. Overall, I would stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fire alarm went off 3 or 4 am but other than that it was ok
Stayed 1 night in Sep 2025

8/10 Good

chad

Stayed 3 nights in Sep 2025

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Sep 2025

6/10 Okay

Zhen

Disliked: Property conditions & facilities
ou
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pool
Stayed 1 night in Sep 2025

8/10 Good

xiang ce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay, very quiet and staff very friendly
Stayed 1 night in Sep 2025

4/10 Poor

Kate

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff member was unfriendly. Room had ants in the bathroom. Would not stay again.
Stayed 1 night in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice an quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kate

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Olivia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Empty vending machines 😞
Stayed 1 night in Sep 2025

6/10 Okay

BRIAN

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room and lobby were clean. The area was so-so. Can’t expect too much for around an airport but convenience. Clerk was friendly and efficient. Lack of dining was my biggest issue
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here. I had a pretty bad experience with our rental car and travel plans, but our stay here at Best Western was the most please part of our trip. It’s located in a really quaint part of town. Every staff member that I met was very nice. The room was clean, the amenities were clean. The complimentary breakfast was delicious! Probably my favorite part of the stay. And when we arrived, there were plenty of parking. Overall, it was a wonderful stay and highly recommend if you’re looking for an affordable place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, amenities
Breakfast, service, everything
Stayed 6 nights in Jul 2025

8/10 Good

ZHI QIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Conrad Saturnio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient close driving proximity to family nearby. Liked having the full, hot breakfast. Friendly staff member, Chris, who worked on the evening shift, had our room all ready for us. Thank you!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

Area is beautiful, hotel was nice both on the outside and inside lobby. Room was clean and some would consider small. I found it to be just fine for the night. Only downside I experienced was at check-in. Front desk person checking in was nice but the manager or whoever it was next to him made me and my friend a bit uncomfortable. He stared the whole time and we felt him watching us as we were unloading or luggage & entering the elevator. Area was safe and no issues with the beds or pillows. Plenty of towels for two people staying one night.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon, Downwey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2025

8/10 Good

Lorena

Business traveller
Liked: Cleanliness, staff & service

No fan, no good

The bathroom fan didn't work and with four of us crammed in that hotel room it did not make for a comfortable stay.
Stayed 2 nights in Jul 2025