Towneplace Suites By Marriott San Jose Downtown

2.0 star property

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Photo gallery for Towneplace Suites By Marriott San Jose Downtown

Lobby lounge
Lobby lounge
Rooftop terrace
Exterior
Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
495 West San Carlos Street, San Jose, CA, 95110
  • Place, SAP Center at San Jose
    ‪11 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪11 min walk‬
  • Place, CSU San Jose State University
    ‪2 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

Studio Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(24 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms (Mobility Accessible with Tub)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms (Hearing Accessible)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Similar properties

About this property

Towneplace Suites By Marriott San Jose Downtown

Hotel with free breakfast, near SAP Center at San Jose
This smoke-free hotel features self parking, coffee/tea in a common area and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area.
Towneplace Suites By Marriott San Jose Downtown offers 176 accommodations with coffee/tea makers and a hairdryer. 55-inch flat-screen televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

During your stay at Towneplace Suites By Marriott San Jose Downtown, you're just a quick walk from Adobe Corporate Headquarters. Features include free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Within a 15-minute walk of SAP Center at San Jose and San Jose McEnery Convention Center
  • Pets welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. Towneplace Suites By Marriott San Jose Downtown also features multilingual staff, coffee/tea in common area, and laundry facilities. For a fee, parking is available.

This San Jose hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 30 per day)

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (69 centimetre high)

More

  • 8 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Towneplace Suites By Marriott San Jose Downtown Hotel
Towneplace Suites By Marriott San Jose Downtown San Jose
Towneplace Suites By Marriott San Jose Downtown Hotel San Jose

Reviews

Towneplace Suites By Marriott San Jose Downtown Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 157 out of 186 reviews
Rating 8 - Good. 22 out of 186 reviews
Rating 6 - Okay. 4 out of 186 reviews
Rating 4 - Poor. 1 out of 186 reviews
Rating 2 - Terrible. 2 out of 186 reviews

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ -- The property is a new facility. Everything is cleaned thoroughly and the staff is amazing. It is very quiet and I felt safe. The breakfast was good and the bedding was comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Amar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Evelin

Liked: Cleanliness, property conditions & facilities
Everything was greta. Breakfast was ample, room was clean, beds were comfy. Only thing was the parking: no directions where to parked, circled 2x around the block until I found out that I had to park for checkin on the street, and then with my room key I can enter the gated parking lot. Its in a little sketchy are, hence there was worry. Would have been good to have this info prior to the trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Daksha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, clean and very well maintained.

Booked this hotel for a good amount of 2 weeks for my family travelling from abroad. They almost felt like home, with a utility kitchen, things were so much easier. All the utilities are new. Room service was very prompt. Receptionists were very friendly as well explaining the charging during check in and check out. Laundry, gym and roof top access are top notch amenities they offer. And my family mentioned complementary breakfast was good too. Would highly recommend someone visiting San Jose. Especially since this is in downtown, very much accessible to nearby stores and things to do spots like San Pedro Square. Overall very impressed with the hotel.
Stayed 14 nights in Jun 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Caysie

Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is great. Room and breakfast were nice. The area around is a little run down but close enough to the convention center if you're in town for that.
Stayed 1 night in Jun 2025

10/10 Excellent

Elise

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff. clean. and easy check in and out.
Stayed 1 night in Jun 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice hotel. I recommend people go here if the location is near where you want to visit. The staff is nice and helpful, and my only real complaint was a lack of a pool when visiting.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
didn't like being charged for parking upon arrival.
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new hotel a little bit out of the way

This hotel is brand new, which is great. It's not in the best area, but it's walkable to food but not really entertainment. The garage is self park but still costs $30 per day and the gate stays open. Rooms were not huge but did feel like older mini studio apartments.
Stayed 1 night in Jun 2025

10/10 Excellent

TrayVon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Suha

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was a nice location
Stayed 2 nights in Jun 2025

10/10 Excellent

Magaly, Brownsville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friends and I loved the hotel! It was so spacious and comfortable! The view admittingly isnt the best, but it is made up with how cozy the room is! Breakfast was good too! We really loved this hotel!
Stayed 4 nights in Jun 2025

10/10 Excellent

Bryan, Westminster

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicolette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely kind
Stayed 1 night in Jun 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness of the room. I liked garage was secure and gated. Breakfast had a lot of options.
Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very clean and conveniently located. Also, has a secure parking garage.
Stayed 1 night in May 2025

2/10 Terrible

Oren

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Water pressure in the shower was horrible
Stayed 3 nights in Jun 2025

10/10 Excellent

George

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. I'd stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Midajah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Gladys E

Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was very spacious and very clean. Was very surprised there were two bathroom.
Stayed 4 nights in May 2025