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Laguna Inn & Suites

2.0 star property

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Photo gallery for Laguna Inn & Suites

Exterior
Economy Room, 1 King Bed, Non Smoking, Jetted Tub (Deluxe room, 1 King Bed, Jetted tub) | Living area | TV
Reception
Free toiletries, hair dryer, towels, soap
Economy Room, 1 King Bed, Non Smoking, Jetted Tub | Iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
28742 Camino Capistrano, San Juan Capistrano, CA, 92675
  • Place, Saddleback College
    ‪7 min walk‬
  • Place, The Shops at Mission Viejo
    ‪15 min walk‬
  • Place, Mission Hospital - Mission Viejo
    ‪2 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪16 min drive‬

Room options

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Economy Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, 2 Queen Beds, Non Smoking (Two Queen beds)

Economy Double Room, 2 Queen Beds, Non Smoking (Two Queen beds) | Iron/ironing board, free WiFi, bed sheets

Economy Double Room, 2 Queen Beds, Non Smoking (Two Queen beds)

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Accessible 1 King Bed, Non smoking)

Free toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed, Non Smoking (Accessible 1 King Bed, Non smoking)

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking, Jetted Tub

Economy Room, 1 King Bed, Non Smoking, Jetted Tub | Iron/ironing board, free WiFi, bed sheets

Economy Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Best Western Capistrano Inn
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.9 out of 5, Good, 1,004 reviews
The price is CHF 85
includes taxes & fees
4 Feb - 5 Feb
Best Western Capistrano Inn

About this property

Laguna Inn & Suites

Hotel in San Juan Capistrano with free parking
This smoke-free hotel features laundry facilities, a 24-hour front desk and express check-out. Self parking is free.
Laguna Inn & Suites offers 33 air-conditioned accommodations with a hairdryer and an iron/ironing board. Cable televisions are provided. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Laguna Inn & Suites. During your stay, you're just a quick walk from Saddleback College. Free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Mission San Juan Capistrano and 10 minutes from Dana Point Harbor
Laguna Inn & Suites offers its guests laundry facilities, express check-out, and a lift. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis.

This San Juan Capistrano hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check in from 3:00 PM to 6:00 PM and 3:00 PM to 6:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Americas Best Value Laguna Inn
Americas Best Value Laguna Inn Motel
Americas Best Value Laguna Inn Motel San Juan Capistrano
Americas Best Value Laguna Inn San Juan Capistrano
Americas Best Value Laguna San Juan Capistrano
Americas Best Value Laguna
Americas Best Value Laguna Inn Suites
Laguna Inn Suites
Laguna Inn & Suites Hotel
Americas Best Value Laguna Inn Suites
Laguna Inn & Suites San Juan Capistrano
Laguna Inn & Suites Hotel San Juan Capistrano

Laguna Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 247 out of 502 reviews
Rating 8 - Good. 98 out of 502 reviews
Rating 6 - Okay. 80 out of 502 reviews
Rating 4 - Poor. 38 out of 502 reviews
Rating 2 - Terrible. 39 out of 502 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was the cleaniest hotel. I was impressed with the cleaning staff. The management was very nice.
Stayed 2 nights in Oct 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Disliked: Amenities
The man at the front desk was wonderful, allowing me to check in 2 hours early. The room was clean although really odd. Strange layout with lots of doors. Just had a weird vibe to it. The bed was pretty uncomfortable. Parking is limited.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, bathroom, floors and walls. The stay here is always great. Office staff is always great. Safe, quite place
Stayed 3 nights in Oct 2025

10/10 Excellent

Joel

Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Carmela

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Gay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one word that describes this place is spartan. My room had the absolute minimum amenities, but the essentials were there. There were places to hang my clothes, put my bag, put my toiletries near the sink, and put my bedside things. The bed was quite comfortable and the shower was good. Even with the double pane windows the freeway noise was noticeable, but I expected that, given the location. I checked in after 11 pm, but I felt safe because there were plenty of people around due to the In-n-Out next door. Noisy air conditioners are my pet peeve, and the wall AC was pretty quiet. I snagged one of the last covered parking spots. There aren’t enough spots to accommodate all cars if the place is full. If you just need a place to sleep and get cleaned up, this is a good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ines

Stayed 1 night in Aug 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

GONZALO R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely would go back, next time I am in the area. The value is there
Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Olivia

Disliked: Cleanliness
I stayed here for two nights, and overall, I wouldn’t stay again. Check-in was quick and easy, but the location wasn’t great — right by the freeway and not in the nicest area, with some homeless activity nearby. The biggest issue was cleanliness. We actually found a cockroach in our room, which was really disappointing, especially considering how expensive the stay was. On the positive side, there’s a great diner nearby that we really enjoyed. For the price, I expected a much better experience and a cleaner room. Unfortunately, I can’t recommend this hotel.
Cockroach in the bathroom
Close up of the cockroach (yes it was alive)
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice and comfortable bed. Staff is always great, I enjoy staying here.
Stayed 3 nights in Oct 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Shout out to the office manager
Stayed 1 night in Oct 2025

10/10 Excellent

Niles

Stayed 5 nights in Oct 2025

4/10 Poor

Michael

Travelled with family
Disliked: Property conditions & facilities, room comfort
Tiny lobby with bulletproof glass. I expect more for that price. No glasses in room. NO GLASSES. No coffee maker in room! Huh?
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boom it

Clean efficient room
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no breakfast or coffee at the property but a corner place has coffee and food.
Stayed 11 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Richard M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bathroom. Bed is comfortable, AC works great, I enjoy a cold night sleep. Manager is a great guy always greets you coming and going. I always feel safe at this property, can't say that at others I've been too
Stayed 2 nights in Sep 2025

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The room was simple but comfortable. Bedding was adequate, though only one thin blanket, no bedspread or other decorative covering. The air conditioning unit on the wall was a bit noisy, but kept the room comfortable. The room access was via an elevator from the parking lot - just off the street. There was nothing to prevent a non-guest from entering the elevator to access the halls of the guest rooms. I didn't realize the train tracks were right across the street. I heard more trains on Thurs night - fewer on Fri and Sat.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lowell

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionsl
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place always works for me
Stayed 3 nights in Sep 2025