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AC Hotel by Marriott San Juan Condado

4.0 star property

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Photo gallery for AC Hotel by Marriott San Juan Condado

Beach nearby
City view
Property amenity
Outdoor pool
Lunch and dinner served, Spanish cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Parking available

Explore the area

View in a map
1369 Ashford Avenue, San Juan, 00907
  • Place, Casino del Mar at La Concha Resort
    ‪9 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪9 min walk‬
  • Place, Condado Beach
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(149 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(61 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(14 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Balcony

8.0 out of 10
Very good
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

7.4 out of 10
Good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony (Hearing Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Beach nearby, beach towels
Hilton Garden Inn San Juan Condado
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4.4 out of 5, Excellent, 1,188 reviews
The price is CHF 175
includes taxes & fees
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About this property

AC Hotel by Marriott San Juan Condado

Hotel with an outdoor pool, near Condado Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
AC Hotel by Marriott San Juan Condado offers 233 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of AC Hotel by Marriott San Juan Condado's great location. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at La Bodeguita De Manolo
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Pan American Pier and 5 minutes from Puerto Rico Convention Center
  • Cats and dogs welcome for a fee
AC Hotel by Marriott San Juan Condado offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3195 square feet (297 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott San Juan Condado. Parking is available for a fee.

This San Juan hotel is smoke free.

La Bodeguita De Manolo – This restaurant specialises in Spanish cuisine and serves lunch and dinner.
Sobao by Los Cidrines – This coffee shop serves breakfast, lunch and light fare. Open daily.
Bar.C.Lona – On-site rooftop bar. Open daily.
AC Kitchen – This buffet restaurant only serves breakfast. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Destination fee: USD 49.05 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties of 350 USD.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 677 out of 1193 reviews
Rating 8 - Good. 245 out of 1193 reviews
Rating 6 - Okay. 144 out of 1193 reviews
Rating 4 - Poor. 61 out of 1193 reviews
Rating 2 - Terrible. 66 out of 1193 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Manuel, Weehawken

Business traveller
This hotel is very central but it’s seriously overpriced. It basically has the essentials you can get in any hotel of lower stars but it makes you pay for things others don’t (wifi) and makes you pay in anticipation with a sort of resort fee for things you may not need during your stay like food in its restaurant of water in the hotel convenience shop. Again: not value for money
Stayed 1 night in Aug 2025

6/10 Okay

D'Andra

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bad smell in the bathroom changed room twice and they sprayed it we then just ended up accepting it , nice hotel but wouldn’t stay again because of the odor in the room .
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Stayed 3 nights in Aug 2025

10/10 Excellent

Jose, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Mariano

Stayed 2 nights in Aug 2025

10/10 Excellent

ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay for BB concert

Service was great. Pool ambiance with music was great. Drinks at pool were delicious. Restaurant on premise was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Terrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing everything was close by
Stayed 5 nights in Aug 2025

6/10 Okay

carlos, Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Jimmy

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2025

6/10 Okay

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities
I stay at this hotel was OK. I love the location as it was very walkable and had many restaurants and stores that were nearby. However, the room I feel like was not worth the price paid as the sofa bed was highly uncomfortable. It’s compared to other ones that I have had in previous cities the partial ocean view is barely any view after waiting for the room for about an hour as it still wasn’t ready, I would’ve expected it to be cleaner and to have had sheets on the bed. They also charge a $45 resort fee that they say you can use for the restaurant there but the food is very overpriced and hardly will cover anything you’ll get there so it ends up going to waste. I will say it is nice that they provide umbrellas and beach chairs for you to go to Condado Beach that is nearby. However you’ll have to get there early so that all the umbrellas are not taken. It’s only about 12 minutes from the airport, which is also very convenient. I would stay at this hotel again, but would probably not pay for a suite again.
Stayed 4 nights in Aug 2025

8/10 Good

Lissette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom is good size and clean.
Stayed 1 night in Jul 2025

2/10 Terrible

jeannette, Cabo Rojo

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Juan Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. I didn't like the more than extra hidden fees for things i didn't have an option on choosing or deciding and the $25 nightly fee for self parking, i have stay in Condado in other places where they provided valet parking at no cost to me , just optional gratuity.
Stayed 7 nights in Jul 2025

6/10 Okay

Juan

Travelled with family
Liked: Staff & service
The towels are old and need new decoration
Stayed 1 night in Jul 2025

4/10 Poor

Ciani

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Trying to get your deposit back is an extremely hard process they will not reach out to you about it as well as many hidden fees. Clean hotel but do not recommend
Stayed 5 nights in Jun 2025

6/10 Okay

Hafsa Omar

Liked: Staff & service
The staff is very kind and helpful) particularly the cleaning staff). The area is very convenient for food, shopping, beach, and entertainment. I think the quality of the rooms could be a bit better maintained for the price point (rust
Stayed 15 nights in Jul 2025

10/10 Excellent

Danaiza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Davon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Davon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a convenient area. It's near a Walgreens, Starbucks and a few steps from the beach. The onsite restaurant is good and there is a great bakery sandwich shop next door. I recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Liked: Cleanliness, amenities
Peacefully
Stayed 3 nights in Jul 2025

10/10 Excellent

Ciandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

mary

Stayed 4 nights in Jul 2025

8/10 Good

Maria Clara Diaz

Stayed 3 nights in Jul 2025