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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

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Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun-loungers, beach umbrellas
Point of interest
Suite, 1 Bedroom | Beach/ocean view
Outdoor pool, pool loungers
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
55 Condado Avenue, San Juan, 00908
  • Place, Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Place, Parque La Ventana al Mar
    ‪5 min walk‬
  • Place, Condado Beach
    ‪18 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Suite, 1 King Bed (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.2 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed
  • City view

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4.4 out of 5, Excellent, 1,328 reviews
The price is CHF 221
includes taxes & fees
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About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel with an outdoor pool, 5-minute walk to Parque La Ventana al Mar
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Condado Palm Inn San Juan, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Cuban cuisine while dining at Ropa Vieja
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the restaurant and the value of their stay
  • Within a 15-minute walk of Parque La Ventana al Mar and Plaza del Mercado
As a guest of Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll find an outdoor pool, Access to hot tub, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Condado Palm Inn San Juan, Tapestry Collection by Hilton. For a fee, parking is available.

This San Juan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Ropa Vieja – This restaurant specialises in Cuban cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes – This coffee shop serves breakfast, brunch and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 30.11 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Lift

More

  • 18 floors
  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.56 for adults and from USD 24.56 for children
  • Self-parking fee: USD 30.11 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 433 out of 778 reviews
Rating 8 - Good. 183 out of 778 reviews
Rating 6 - Okay. 89 out of 778 reviews
Rating 4 - Poor. 39 out of 778 reviews
Rating 2 - Terrible. 34 out of 778 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at this hotel. The property was lovely, and I particularly enjoyed the amenities like the pool. Since it was my first time visiting the area, I appreciated the helpful staff, who provided me with a list of local restaurants and things to do. The hotel felt safe, and I felt comfortable throughout my visit. Overall, a great experience!
Stayed 3 nights in Oct 2025

10/10 Excellent

juan a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms. Friendly staff. Nothing above and beyond but would definitely stay there again
Condado beach zoom in. From our room
View from our room
Stayed 1 night in Oct 2025

8/10 Good

Melinda

Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff!!
Stayed 1 night in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is the shower. There is no door. The water goes all over the floor.
Stayed 1 night in Oct 2025

10/10 Excellent

Zach

Stayed 1 night in Oct 2025

8/10 Good

Toyer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a medical visit so it worked out well For what I needed. I will recommend
Stayed 2 nights in Oct 2025

2/10 Terrible

jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Derick

Liked: Cleanliness, amenities
Loved the property
Stayed 3 nights in Sep 2025

10/10 Excellent

Cierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel a couple of times. The room is always clean and the employees are extremely nice. Everything you need is right outside, Everything is walking distance, restaurants and the beach ⛱️. Worth every penny when we go.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria, Orlando

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Cristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is nice, but I was expecting more of a beach experience and sounds of waves given the photographs when I booked. There was a lot of traffic noise and people at all times of night. There are many places one can walk to, which is convenient. Uber was very accessible also. The staff was amazing, very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely penthouse with a stunning view.
Stayed 1 night in Oct 2025

10/10 Excellent

Loushon

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and staff friendly
Stayed 7 nights in Oct 2025

10/10 Excellent

Carlos F

Stayed 3 nights in Oct 2025

10/10 Excellent

Alexandra, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location is perfect right in the heart of Condado, The room very spacious and comfy beds and pillows, the view from our room was the Beach!!!!!
Stayed 3 nights in Oct 2025

2/10 Terrible

jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
The tv was missing channels the dryer was broke only one ice machine on the first floor the workers were incompetent too busy talking other personal cellphones lied about room having a balcony stained curtains hotel had rust and chipped paint on the outside just a terrible stay
Stayed 6 nights in Sep 2025

6/10 Okay

Shanita

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Oct 2025

4/10 Poor

Ronnine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The ocean view was good. The hotel is substandard, especially for the price point. It has Hilton attached to its name so I expected more. The hotel is outdated and it was not the cleanest. There was mold in the shower and hallway ceilings. It gave more of a motel vibe. Genesis, the service manager was GREAT! She tried to accommodate us to the best of her ability, but there wasn't much she could do. We didn't receive our reward points that were promised as of yet-it's supposed to have taken 72 hours and that time has passed.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jose, Staten island

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, ocean view
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was awesome and staff was more than friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Leonides

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean nice views nice amenities great staff. Location was central to everything. You can take a public transportation to San Juan within 20 minutes for free. Again public transportation for free to send Juan old city.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ginell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved staying here. While there were small things you were there that I really think could’ve taken the experience in the next level, the overall experience was excellent. If I went back to PR soon, I would consider staying here again. You have the ability to get an assigned chair at the beach within walking distance for free. They have bike rentals many things are walkable around the property. I never waited more than five minutes for an Uber. Even at night, the area felt safe. There are two Walgreens type stores right nearby for anything you need. The pool area was nice, but the hot tub was so hot! There was no hand soap in the room. I don’t know if they don’t offer it or our room just got shorted, but I found that odd. The sliding door to get on the balcony needed some repairs it seemed, but that didn’t impact our stay The front desk staff could not have been more excellent! They added to my positive experience
Stayed 1 night in Aug 2025