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DoubleTree by Hilton San Juan

Property class: 4

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Photo gallery for DoubleTree by Hilton San Juan

A spacious lobby with a high ceiling, large windows, and a seating area with sofas and chairs.
A beach with four blue lounge chairs under orange umbrellas, facing the ocean.
A poolside area with a wicker chair, potted plants, and a view of a building.
A modern lounge area with a large central table, blue chairs, and a decorative wall with mosaic tiles.
A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
105 Avenida de Diego, San Juan, 00914
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪3 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪18 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Balcony

A hotel room with a large bed, a bedside lamp, and a view of a garden and outdoor seating area.

Deluxe Room, Multiple Beds, Balcony

  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, Garden View

A modern hotel room with two beds, a desk, and a large window offering a city view.

Deluxe Room, Multiple Beds, Garden View

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

View all photos for Room 1 King Bed, Corner

A hotel room with a large bed, a desk with a TV, a chair, and a view of buildings through the windows.

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed Accessible

A hotel room with a large bed, a desk with a TV, a chair, and a view of buildings through the windows.

Room, 1 King Bed Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room - Non-Smoking

A hotel room with a bed, desk, chair, TV, and a window.

King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room With Garden View

A hotel room with a large bed, bedside lamps, a red chair, a desk, and a view of palm trees through large windows.

King Room With Garden View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen Room

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of high-rise buildings.

Queen Room

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Tower

A hotel room with a large bed, bedside lamps, a desk with a chair, and a window with a city view.

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe 1 King Bed Balcony

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe 1 King Bed Balcony

7.8 out of 10
Good
(8 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe 1 King Garden View

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a bedside lamp, and a view of a garden and outdoor seating area.

Standard Room

8.6 out of 10
Excellent
(95 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

View all photos for Standard 1 Queen Bed

A hotel room with a large bed, bedside lamps, a desk with a chair, and a window with a city view.

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(93 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

DoubleTree by Hilton San Juan

3 restaurants, a full-service spa and an outdoor pool are available at this resort. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and 2 coffee shops/cafes.
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, bathrobes and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

A 24-hour health club and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton San Juan. During your stay, you'll be connected to a shopping centre and just a quick walk from Calle Loiza. You'll find features such as free WiFi in public areas and a free beach shuttle, plus 3 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy international cuisine with garden views at Cafe Pierre, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to mud baths, body treatments or massages at the spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a sauna and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Calle Loiza and 4 minutes on foot from Museo de Arte de Puerto Rico
  • Free beach shuttle service
DoubleTree by Hilton San Juan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this resort measures 7000 square feet (650 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the family-friendly DoubleTree by Hilton San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco San Juan resort.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 11 AM.
Cafe Pierre – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Starbucks Coffee – Overlooking the garden, this coffee shop specialises in pizza and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Silk – Overlooking the garden, this restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

DoubleTree by Hilton San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 708 out of 1007 reviews
Rating 8 - Good. 168 out of 1007 reviews
Rating 6 - Okay. 76 out of 1007 reviews
Rating 4 - Poor. 24 out of 1007 reviews
Rating 2 - Terrible. 31 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Roni Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mylasia L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, super easy check in and staff was more than accommodating for anything. The restaurant inside is delicious morning and night along with the drinks
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great the service is excellent. Staff very professional and courteous. Will stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience at this hotel. In a safe are and near alot of things! Pool was great and easy access to the beach! Staff was very nice!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great no complaints
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is good the hokt
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a few days after a cruise. A great spot to stay at!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities
Great location, nice staff, clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
The hotel was very clean, staff was able to accommodate me earlier into my room prior to check in, great amenities. and it was located in a great location
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Alice

Great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Michael was more than amazing! All the staff was friendly, the room was clean, everyone was accommodating!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I had an excellent stay at the hotel!. It is only blocks away from the beach and walkable to many of the places that was on my list to visit. Conveniently accessible to Old San Juan via uber (under $10). I would definitely recommend and stay again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and welcoming. They took the time to answer all of my questions and made sure I felt comfortable throughout the experience. Excellent customer service!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness
Rooms were clean pool great restaurant exceptional. Staff wonderful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Excellent attentive staff, reasonable price, clean updated rooms. Celebrated my birthday, will definetly be back !
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, this hotel exceeded every expectation. The staff was warm, welcoming, and genuinely attentive, making us feel valued throughout our entire stay. The room was spotless, beautifully designed, and incredibly comfortable — every detail felt thoughtfully curated for relaxation and convenience.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very clean and tidy. Excellent staff and very friendly.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful as expected but the room was very small for the price.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness
Clean rooms, friendly staff
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Yarima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😍😍😍
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very gregarious staff.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Daisy

Yes staff was very nice
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please make a laundry included in your resort fee list.
Stayed 3 nights in Apr 2026