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DoubleTree by Hilton San Juan

4.0 star property

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Photo gallery for DoubleTree by Hilton San Juan

Exterior
Reception
Ping pong
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
105 Avenida de Diego, San Juan, 00914
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪3 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪18 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Balcony

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, Garden View

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room, Multiple Beds, Garden View

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout curtains, soundproofing

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room - Non-Smoking

Premium bedding, in-room safe, blackout curtains, soundproofing

King Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room With Garden View

Premium bedding, in-room safe, blackout curtains, soundproofing

King Room With Garden View

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room With Balcony And Pool View

Premium bedding, in-room safe, blackout curtains, soundproofing

King Room With Balcony And Pool View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony | Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe 1 King Bed Balcony

8.0 out of 10
Very good
(7 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe 1 King Garden View

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room

8.8 out of 10
Excellent
(81 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(76 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Beach nearby, beach towels, kayaking
Hilton Garden Inn San Juan Condado
Condado
  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,537 reviews
The price is CHF 162
includes taxes & fees
8 Jun - 9 Jun
Hilton Garden Inn San Juan Condado

About this property

DoubleTree by Hilton San Juan

3 restaurants, a full-service spa and an outdoor pool are available at this resort. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and 2 coffee shops/cafes.
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, bathrobes and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

A 24-hour health club and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton San Juan. During your stay, you'll be connected to a shopping centre and just a quick walk from Museo de Arte de Puerto Rico. You'll find features such as free WiFi in public areas and a free beach shuttle, plus 3 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy international cuisine with garden views at Cafe Pierre, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body wraps, mud baths or thalassotherapy at the spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a sauna and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Calle Loiza and 4 minutes on foot from Museo de Arte de Puerto Rico
  • Free beach shuttle service
DoubleTree by Hilton San Juan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this resort measures 7000 square feet (650 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the family-friendly DoubleTree by Hilton San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco San Juan resort.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 11 AM.
Cafe Pierre – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Starbucks Coffee – Overlooking the garden, this coffee shop specialises in pizza and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Silk – Overlooking the garden, this restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan

Doubletree Hilton San Juan

Doubletree San Juan

Hilton Doubletree San Juan

San Juan Doubletree

San Juan Doubletree Hilton

Doubletree By Hilton San Juan Hotel San Juan

Hotel Pierre Puerto Rico

DoubleTree Hilton San Juan Hotel

Doubletree By Hilton Juan Juan

DoubleTree by Hilton San Juan Resort

DoubleTree by Hilton San Juan San Juan

DoubleTree by Hilton San Juan Resort San Juan

DoubleTree by Hilton San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1002 reviews
Rating 8 - Good. 182 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness
Clean rooms, friendly staff
Stayed 10 nights in Feb 2026

10/10 Excellent

Maria

Stayed 2 nights in Feb 2026

6/10 Okay

Gunjan, Ashburn

Stayed 3 nights in Feb 2026

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 5 nights in Feb 2026

2/10 Terrible

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Nathaniel

Stayed 2 nights in Dec 2025

8/10 Good

Tanya

N/A
Stayed 4 nights in Jan 2026

8/10 Good

Monica, Orange

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly. The hotel was overall very clean and well maintained; we did notice, though, a musty smell in our room, mainly when the AC was on. The location is very close to the beach, and easily walkable although a golf cart shuttle is available. There is also a very convenient 24 hr supermarket right across the street. The area is high traffic so if you want a quiet area this is not it.
Stayed 5 nights in Feb 2026

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very nice and attentive. Hotel/hotel rooms are clean. Pleasant stay. Near all.
Stayed 8 nights in Dec 2025

2/10 Terrible

Mirajul

Disliked: Amenities, property conditions & facilities
Firstly, in our room, the ceiling had water leaking.It was also very to difficult to shower as water kept puddling up afterwards. Most importantly those inconveniences aside, they kept saying the room deposits will be refunded and charged me bunch of $$$ fee per night which they never communicated during my checkin or checkout process. I kept asking everyday to ensure no mistakes happen or will happen; they misled me to thinking my bank will process and refund back. They kept insisting Expedia did not communicate to them I paid upfront which is unacceptable, I paid my charges upfront there shouldn’t be any surprise charges especially when we hardly even utilized anything in the room. Please correct this wrongdoing asap!
Stayed 5 nights in Jan 2026

10/10 Excellent

Ann-Alissa, Cary

Stayed 3 nights in Feb 2026

10/10 Excellent

Michael, Washington

Stayed 2 nights in Jan 2026

10/10 Excellent

Stella, Rowland Heights

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and front staff are courteous.
Stayed 1 night in Feb 2026

10/10 Excellent

MARQUITA DESHANTE A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, everyone was so nice and accommodating! The location is close to the airport and near restaurants and supermarket. It’s close to everything! I will return!
Stayed 3 nights in Jan 2026

6/10 Okay

Joe

Travelled with family
Liked: Cleanliness, property conditions & facilities
I still have not received my receipt. I asked at the time of check in. I was told it would be given at check out. I asked at checkout. I was told it would be sent by email. I sent an email. I was told it would be sent. I’m still waiting and nothing. Other than that. Everyone was great. We really enjoyed it.
Stayed 4 nights in Feb 2026

10/10 Excellent

Adriana

Stayed 4 nights in Feb 2026

10/10 Excellent

Maria Angelica

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Jocelyne, Hamilton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone and everything was fantastic
Stayed 2 nights in Jan 2026

8/10 Good

Edilsa, Chicago

Stayed 6 nights in Jan 2026

10/10 Excellent

Sarah

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent from the cookies to the extremely attentive staff. We were very pleasantly surprised with the excellent service.
Stayed 5 nights in Jan 2026

10/10 Excellent

Adam, emerson

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean & updated rooms! The staff is very kind and attentive!
Stayed 6 nights in Jan 2026

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Staff helpful. We had to fix our blind as was not working. Pillows hard as rocks but room quiet and testful
Stayed 1 night in Jan 2026