We enjoyed the home we will definitely stay there again. There were a few minor issues the company responded promptly and took care of them. We will be recommending this house to friends and family.
Home was advertised as having 3 full baths. Turns out the third bath is in The garage which cannot be accessed from the house. You have to go outside and separately unlock the garage to get to the last bath. We had problems with hot water which was largely resolved once a plumber was engaged. There is only one set of keys provided even though the home is advertised as sleeping up to 8 people. All bedroom doors are made with frosted glass so light from kitchen or living room shows through. The gas grill in the back yard was nice - was hard to spend time outside as the mosquitoes were relentless, even with a fan and DEET. A hot tub or heated pool would have been a game changer.
It was a good stay, just alot of noise complaints when we were just on vacation. They have built in music system for what reason exactly if we canât play music. Didnât get that but it was cool.
This was a girl's trip for my daughter's 18th birthday. This house was absolutely beautiful, spacious and fun. I especially love the fact that the place had 24-hour security and a guard shack at the entrance. This was our first trip to Puerto Rico. We had so much fun that we are all looking fwd. to a return trip, and if so, I will be booking the Enchanted Sunrise again. Love this Place!!
Except for minor issues, overall we got great service.. Kevin was very attentive to all our complaints and needs.. He made our stay stress free. We felt very safe with around the clock security in the development. We enjoyed Enchanted sunrise so much that we are planning another vacation there with more friends and family.. Thank you Kevin for making our stay Great!..