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Ficus Hotel

3.0 star property

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Photo gallery for Ficus Hotel

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, a drawer unit, and artwork on the walls.
Desk, bed sheets
Reception
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Paseo Dr Jose Celso Barbosa, San Juan, San Juan, 00921
  • Place, San Juan VA Medical Center
    ‪18 min walk‬
  • Place, Luis Munoz Marin Park
    ‪2 min drive‬
  • Place, Jardin Botanico
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, bed sheets

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(31 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, a drawer unit, and artwork on the walls.

Standard Double Room, 2 Queen Beds

8.2 out of 10
Very good
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, a drawer unit, and artwork on the walls.

Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, City View

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a wall-mounted artwork.

Family Room, Multiple Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

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About this property

Ficus Hotel

This smoke-free hotel features self parking, concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include ATM/banking services and a vending machine. Change of towels is available on request
Ficus Hotel offers 30 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead. Housekeeping is offered on a daily basis and change of towels can be requested.
Our customers tell us that they can't get enough of the helpful staff at Ficus Hotel. During your stay, you'll be within walking distance of San Juan VA Medical Center. You'll find features such as free WiFi in public areas, plus concierge services and self-parking (surcharge).
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Services include a concierge and luggage storage
  • Just a 4-minute drive from University of Puerto Rico and a few minutes from Plaza las Americas
As a guest of Ficus Hotel, you'll find a vending machine, concierge services, and an ATM. WiFi is free in public spaces. For a fee, parking is available.

This 3-star San Juan hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 25 per night)
  • Parking on site (USD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25.00 per night
  • Nearby parking fee: USD 25.00 per night(10 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

Property is also known as

Ficus Hotel Hotel
Ficus Hotel San Juan
Ficus Hotel Hotel San Juan

Ficus Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 203 out of 490 reviews
Rating 8 - Good. 114 out of 490 reviews
Rating 6 - Okay. 76 out of 490 reviews
Rating 4 - Poor. 42 out of 490 reviews
Rating 2 - Terrible. 55 out of 490 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Margarita

Travelled with group
Liked: Amenities
It is important to mention to the client that the rooms in this hotel are from a hospital.
Stayed 1 night in Feb 2026

4/10 Poor

Davida

Disliked: Amenities
Bathroom wasn’t that clean, toilet paper was almost empty, the toilet was super janky, room was freezing
Stayed 1 night in Jan 2026

10/10 Excellent

Elina

Liked: Cleanliness, staff & service
The room was spotless and the staff great! We only stayed for a few hours one night because our flight was canceled. The only thing missing in my opinion is a small fridge. I often travel with food and there was nowhere to keep my perishables cold.
Stayed 1 night in Jan 2026

8/10 Good

Karen

Stayed 2 nights in Jan 2026

6/10 Okay

Nisaeli

Liked: Cleanliness
Disliked: Amenities
Keep in mind that this is a hospital and they promote it like a regular hotel. The staff there told me the rooms are mainly for patients families. You have to use a parking outside of the facility (hospital/hotel) and pay separately for the parking. The two beds room is pretty large and comfortable but then I booked a second night and they switched me to a one bed room and that was very small and uncomfortable unit it feels like a hospital room. In general, if you on vacation do not get this hotel. The service is not like a hotel service, you need to bring everything including your towels.
Stayed 1 night in Jan 2026

10/10 Excellent

Carolyn

Stayed 1 night in Jan 2026

2/10 Terrible

Brandi

Travelled with family
Checking in took way too long. About 35-45 minutes. Did not get the room we booked!
Stayed 1 night in Jan 2026

10/10 Excellent

Nisaeli

Stayed 1 night in Jan 2026

8/10 Good

ALEX W., Carolina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

2/10 Terrible

robert

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Could have had hot water to bath.
Stayed 1 night in Jan 2026

6/10 Okay

Jeffery

Stayed 5 nights in Jan 2026

10/10 Excellent

Jane

Travelled with family
Liked: Staff & service
Hotel is inside the hospital.
Stayed 1 night in Jan 2026

4/10 Poor

Mark

Business traveller
Disliked: Amenities
Room was too cold. No way to adjust the temperature.
Stayed 1 night in Jan 2026

2/10 Terrible

Djaci

Liked: Cleanliness
No hot water in the shower and the room was extremely cold over night, could not sleep. No blankets and couldn't control the AC myself.
Stayed 1 night in Jan 2026

10/10 Excellent

GERMAN

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice
Stayed 1 night in Jan 2026

6/10 Okay

Martain

Stayed 1 night in Dec 2025

2/10 Terrible

Enrique

Uncontrollable cold air all night, bathroom door did not have a way to close door, shower curtains/carpet had stains, my room was next to staff room and reception area so staff and customers were very loud outside my door! A door blocked by a shelf/closet which didnt seem Around 10PM I complained
Stayed 1 night in Jan 2026

2/10 Terrible

Karah

Stayed 2 nights in Jan 2026

10/10 Excellent

Fernando A

Stayed 2 nights in Jan 2026

10/10 Excellent

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good place to stay
Stayed 1 night in Jan 2026

2/10 Terrible

Pablo

Business traveller
Disliked: Cleanliness, property conditions & facilities
Start w paking suck cost 💲 to much room was not clean water of bathroom floor every time I open sink faucet
Stayed 5 nights in Dec 2025

6/10 Okay

Melisa

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Ahmet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
That was really friendly and good hotel. It was clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yailin

Travelled with family
Todo súper súper, el guardia de seguridad que recibe en la entrada del hotel es medio antipático perooo todo el personal dentro super
Stayed 1 night in Dec 2025

2/10 Terrible

goldi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so rude for anything you ask. Super cold and when asked how to control temperature they gave with difficulty extra blanket. No hot water in shower. Complete disaster. Stay away if you can.
Stayed 1 night in Dec 2025