See all properties

Fortaleza Suites

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Presidential Suite | Private kitchen | Fridge, microwave
Lobby
Fortaleza Suite | Private kitchen | Fridge, microwave
Presidential Suite | Living room | TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Fridge, microwave

Presidential Suite

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen | Fridge, microwave

Fortaleza Suite

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite | Individually decorated, individually furnished, free WiFi, bed sheets

San Sebastian Suite

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen | Fridge, microwave

San Cristobal Suite

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

La Princesa (Interior Room)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for San Jose (Interior Room)

San Jose (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Jose (Interior Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Justo (Interior Room)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Sol (Interior View)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luna (Interior View)

Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Luna (Interior View)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Felipe (Interior Room)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Geronimo (Interior Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas) | Individually decorated, individually furnished, free WiFi, bed sheets

Basic Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon | Individually decorated, individually furnished, free WiFi, bed sheets

Plaza Colon

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room

Economy Room | Individually decorated, individually furnished, free WiFi, bed sheets

Economy Room

8.0 out of 10
Very good
(10 reviews)
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Outdoor pool
La Terraza de San Juan
  • Pool
  • Free Wi-Fi
  • Breakfast available
  • Bar
4.1 out of 5, Very good, 1,010 reviews
La Terraza de San Juan

About this property

Fortaleza Suites

Colonial guesthouse in San Juan with a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free guesthouse has a microwave in a common area and a fridge in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
Fortaleza Suites offers its guests a vending machine, multilingual staff, and coffee/tea in common area. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features concierge services, dry cleaning/laundry services, and express check-in.

This 3.5-star San Juan guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 887900

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 779 out of 1213 reviews
Rating 8 - Good. 266 out of 1213 reviews
Rating 6 - Okay. 103 out of 1213 reviews
Rating 4 - Poor. 27 out of 1213 reviews
Rating 2 - Terrible. 38 out of 1213 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in old San Juan.
Stayed 1 night in Oct 2025

2/10 Terrible

Garrett

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Irvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed only one night. The space was super comfortable with a large bedroom, two beds, dining area, kitchen (did not use), bathroom, and small balcony overlooking Calle Fortaleza. The noise from across the bar was very loud until curfew. At that time, the business closed its doors and we didn’t hear the karaoke going on after that. Prior to that though, it was super loud. The most cost effective parking is a bit of a walk. It’s best to leave someone at the door of the hotel with your luggage and keep driving because you cannot park on these narrow, one-way streets. We managed to park just some 100-200 ft from the entrance of the hotel in an alley and were able to unload our car comfortably but I cannot recommend anyone to do that. The unit had a/c. The walk up to the unit was with a flight of stairs. I’m unsure if they had an elevator. They have a very cozy lounge (sitting area) on the first floor. The attendant at the front desk was less than friendly, but this seems to be a common theme in the metro areas of PR. Service simply sucks. This is also likely because of the type of people that were visiting at the same time I was. It was “Bad Bunny” time and the crowds were loud, unfriendly to others, focused on taking selfies, looking like anime characters, etc.., so I assume that’s hard to deal with as a business.
Stayed 1 night in Sep 2025

6/10 Okay

Roberto

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property was nice with good security measures set in place. We did find some trash left behind from my guess, the previous stay which raised a flag. After turning on the AC units in the room, I noticed what look like mold in the AC units which was a pretty big concern that I brought up to the front desk. Besides those things , everything else was pleasant.
Stayed 1 night in Sep 2025

8/10 Good

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was perfect location Wouldn’t walk in distance to everything you need to do or see. Place was decent and quiet except for Sunday morning. I felt like I was rushed out. They start cleaning early and there was people talking early in the morning before checking out. Check out was at 11 and they start cleaning as early as 7 AM and he woke me up. Otherwise everything else was fine. Perfect for walking distance if you just need a place to sleep and rest. This is the place like I said Sunday morning was the only bad part. I feel like they were rushing to clean the rooms so early staff was friendly. There’s coffee and water for free in a laundry in the second floor for you to use.
Stayed 2 nights in Sep 2025

8/10 Good

Raul

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexandra, Belleville

Stayed 1 night in Sep 2025

10/10 Excellent

Nick, New york

Liked: Cleanliness, staff & service, property conditions & facilities
Can't wait to go back!
Stayed 4 nights in Sep 2025

10/10 Excellent

Yanir

Stayed 1 night in Sep 2025

10/10 Excellent

Klawdia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff , cute home like hotel great for families
Stayed 1 night in Sep 2025

8/10 Good

Ruben

Stayed 1 night in Sep 2025

6/10 Okay

Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities
No paper towels, keurig machine but no coffee. The place is for sale so no real need to make thing convenient. If you want the Old San Juan experience, this is the place. Other than that… bed a good.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a beautiful building, in the heart of the shopping and dining area.
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful room, staff is very kind and friendly. Walkable to all of Viejo San Juan perfect area to enjoy day and night life.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente. Muy bello el lugar.
Stayed 1 night in Sep 2025

10/10 Excellent

Evelyn

Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Is super convinient and useful. Highly recommended for people who likes to explore and live a true experience of Puerto Rico.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting a long room with two queen beds and a bathroom, instead we had a suite, yes it’s in the name, but still above my expectations! Two bedrooms a living room, kitchen and big bathroom! It was so nice after being squeezed together on the cruise to have so much space to spread out in!
Stayed 1 night in Sep 2025

8/10 Good

Karem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena Experiencia!
Stayed 1 night in Sep 2025

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful.
Stayed 1 night in Sep 2025

10/10 Excellent

Abigail

Stayed 1 night in Sep 2025

10/10 Excellent

Ashly

Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in and check-out were quick and easy. Staff was friendly. Clean space,
Stayed 2 nights in Aug 2025