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Four Points by Sheraton Caguas Real Hotel & Casino

3.5 star property

Choose dates to view prices

Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

Porch
View from property
Meeting facility
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Room service
  • Bar

Explore the area

View in a map
500 Alhambra En Granada Boulevard, Caguas, 00726
  • Place, Jardin Botanico y Cultural de Caguas
    ‪10 min drive‬
  • Place, El Yunque National Forest
    ‪39 min drive‬
  • Place, Port of San Juan
    ‪46 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Four Points by Sheraton Caguas Real Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1007 reviews
Rating 8 - Good. 231 out of 1007 reviews
Rating 6 - Okay. 93 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 34 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar and food. Room was clean and modern.
Stayed 1 night in Aug 2025

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only things is not convenient is the parking lot. The spaces are too small and is hard to find a close spot. Also the street condition of the entrance was not representative to the hotel.
My daughter's fifteenth birthday
Stayed 3 nights in Aug 2025

8/10 Good

Kristel

Stayed 2 nights in Aug 2025

10/10 Excellent

ANTONIO, Mayaguez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for its price!
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Tais

Stayed 1 night in Jul 2025

10/10 Excellent

RAFAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jaziel

Stayed 1 night in Jul 2025

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta
Stayed 2 nights in Jul 2025

6/10 Okay

Alexis

Travelled with family
Disliked: Property conditions & facilities
Our arrival experience was not pleasant. We had to move to other room due to mold smells in our first room. Then the second room the AC didn’t work and had to be replaced. No, apologies given just “we will take care of it”, like they were use to this happening regularly. Afterwards, the stay went well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rafael, Santa Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2025

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Salomon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En Español, el Hotel está super bonito todo es 100% limpio, el cuarto también el staff bien amigable, especialmente la gente que trabaja la barra
Stayed 4 nights in Jun 2025

10/10 Excellent

BrendaLiz

Stayed 3 nights in Jun 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Olmar

Stayed 3 nights in Jun 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is clean and accessible. Casino is big, plenty of machines and tables. Pool would be nice if it was accessible earlier than 9 am. Gym small but doable for a couple of days.
Stayed 3 nights in Jun 2025

10/10 Excellent

Suhei

Stayed 4 nights in Jun 2025

6/10 Okay

Maybelline

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was Charged $13.38 for parking when I check-in at 7pm and lefted at 11:40 am , I consider a lot. After reserving room and processing payment My final bill that was email to me to pay on the property was $46.92 and they charged me $50.00
Stayed 1 night in May 2025

10/10 Excellent

Yvannie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is my go to spot in Puerto Rico for hotel accommodations in this particular area. The hotel staff is always fantastic and the rooms are clean,
Stayed 2 nights in May 2025

10/10 Excellent

Norbert

Stayed 4 nights in May 2025

10/10 Excellent

Alec

Stayed 4 nights in Mar 2025

8/10 Good

Zulma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice stay outside San Juan

Our first time staying at 4Points, the experience was great!!
Stayed 1 night in May 2025