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Holiday Inn Express San Juan Condado by IHG

3.5 star property

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Photo gallery for Holiday Inn Express San Juan Condado by IHG

Beach nearby, sun-loungers, beach umbrellas, beach towels
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Mariano Ramirez Bages, San Juan, 00907
  • Place, Parque La Ventana al Mar
    ‪1 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪5 min walk‬
  • Place, Condado Beach
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(90 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(70 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.6 out of 10
Excellent
(32 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Similar properties

Beach nearby, beach towels, kayaking
Hilton Garden Inn San Juan Condado
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  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,468 reviews
The price is CHF 231
includes taxes & fees
27 Apr - 28 Apr
Hilton Garden Inn San Juan Condado

About this property

Holiday Inn Express San Juan Condado by IHG

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking and coffee/tea in a common area.
Holiday Inn Express San Juan Condado by IHG offers 114 accommodations with a safe and coffee/tea makers. 52-inch Smart televisions come with premium cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express San Juan Condado by IHG gets good marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Casino del Mar at La Concha Resort and Condado Beach
Holiday Inn Express San Juan Condado by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express San Juan Condado by IHG. For a fee, parking is available. A complete renovation of Holiday Inn Express San Juan Condado by IHG was completed in December 2022.

This 3.5-star San Juan hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 33.45 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 7 floors
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 20 per cent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 33.45 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado By Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado by IHG Hotel
Holiday Inn Express San Juan Condado an IHG Hotel
Holiday Inn Express San Juan Condado by IHG San Juan
Holiday Inn Express San Juan Condado by IHG Hotel San Juan

Holiday Inn Express San Juan Condado by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1010 reviews
Rating 8 - Good. 250 out of 1010 reviews
Rating 6 - Okay. 108 out of 1010 reviews
Rating 4 - Poor. 40 out of 1010 reviews
Rating 2 - Terrible. 41 out of 1010 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

YU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience. The only thing I am not a big fan of is the dehumidifier wasn’t working properly it will stopped working after 1 hour. (The tank was about 1/3 full, so not a water issue). And it made the room a little too moisturized.
Stayed 3 nights in Jan 2026

8/10 Good

Andy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great service. Small rooms.
Stayed 3 nights in Jan 2026

10/10 Excellent

Noorjahan

Stayed 4 nights in Jan 2026

8/10 Good

Jessica Rodriguez

Stayed 2 nights in Jan 2026

8/10 Good

Leslie M

Stayed 1 night in Dec 2025

4/10 Poor

Scott

Stayed 2 nights in Dec 2025

8/10 Good

Garrett

Liked: Staff & service
N/a
Stayed 2 nights in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ran out of items like yogurt.
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great view
Stayed 3 nights in Dec 2025

8/10 Good

Myna

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only one working elevator in entire facillity. Rooms clean but in need of updating.
Stayed 3 nights in Dec 2025

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. Angel at the front desk was very kind. The hotel is located just minutes from Condado beach. The room was a bit smaller than we expected but everything was nice.
Stayed 1 night in Dec 2025

6/10 Okay

Bhaskar

Travelled with family
Liked: Staff & service
Room was in ok condition, but the size of the room is small. The good things are - 1. Location of this hotel is pretty good, very walkable to various good resturants and beach. Also their breakfast is decent. I had 2 issues during my stay- 1. Other than morning coffee, they do not have coffee round the day. Upon asking for milk sachet, the front desk tried to find it but could not. This is very basic. 2. The bathroom exhaust fan suddenly started making lot of noise. I asked the front desk but no one came to fix it.
Stayed 2 nights in Dec 2025

10/10 Excellent

yekaterina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved people who made our stay relaxing and joyful. Any issues were resolved in the timely manner without delay or issues. We traveled extensively and this is a first time I can say people made a difference.
Stayed 7 nights in Dec 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great everything was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Veranice

Liked: Cleanliness, staff & service, amenities
The hotel is centrally located where there's lots of activities and things to do. Extremely close proximity to the beach. The hotel itself was very clean, and the staff was very accommodating,, professional and courteous.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
Absolutely everything was great.
Stayed 2 nights in Dec 2025

6/10 Okay

Yaira

Stayed 2 nights in Dec 2025

8/10 Good

Beverly

Stayed 1 night in Dec 2025

8/10 Good

KhaiNhu

Stayed 1 night in Dec 2025

8/10 Good

Nayelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would like a bit crispier bacon, wish the hot tub was hot, would like some better / updated gym equipment
Stayed 3 nights in Dec 2025

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

10/10 Excellent

Anais

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025