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Hyatt Regency Grand Reserve Puerto Rico

4.0 star property

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3 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
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Deluxe Room, 1 King Bed, Oceanfront | Premium bedding, pillow-top beds, in-room safe, blackout curtains
4 restaurants; breakfast, lunch and dinner served
Children’s activities

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
200 Coco Beach Blvd. Highway 955-I, Río Grande, 00745
  • Place, Coco Beach Golf and Country Club
    ‪2 min drive‬
  • Place, Grand Reserve Golf Club
    ‪2 min drive‬
  • Place, Luquillo Beach
    ‪18 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪37 min drive‬

Room options

View all photos for Premier Villa, Ocean View (1 KING BED)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premier Villa, Ocean View (1 KING BED)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Premier Villa (1 KING BED)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premier Villa (1 KING BED)

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Villa (2 QUEEN BEDS)

Deluxe Villa (2 QUEEN BEDS) | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Villa (2 QUEEN BEDS)

7.4 out of 10
Good
(3 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(28 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

View from room

Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

8.0 out of 10
Very good
(13 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room (2 QUEEN BEDS)

Room (2 QUEEN BEDS) | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room (2 QUEEN BEDS)

8.8 out of 10
Excellent
(28 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed

9.4 out of 10
Exceptional
(139 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

Deluxe Room, 2 Double Beds, Oceanfront | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds, Oceanfront

9.2 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Oceanfront

9.4 out of 10
Exceptional
(33 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds, Garden View

9.4 out of 10
Exceptional
(36 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(47 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room, 2 Double Beds, Garden View

9.6 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(59 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Queen Beds, Garden View

8.8 out of 10
Excellent
(39 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Villa, Ocean View (2 Queen Beds)

Deluxe Villa, Ocean View (2 Queen Beds) | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Villa, Ocean View (2 Queen Beds)

  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Villa, 1 King Bed, Ocean View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Villa, 1 King Bed, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Villa, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Villa, 1 King Bed

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hyatt Regency Grand Reserve Puerto Rico

Spend the day relaxing at the beach, practising your swing on Hyatt Regency Grand Reserve Puerto Rico's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Hyatt Regency Grand Reserve Puerto Rico offers 579 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Río Grande resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court and complimentary bicycles. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hyatt Regency Grand Reserve Puerto Rico's great beach location. During your stay, you'll be within walking distance of Coco Beach Golf and Country Club. Free WiFi in public areas, 3 outdoor pools and 4 restaurants are available.
  • Free WiFi
  • Drinking and dining options include 4 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body scrubs, body wraps or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, an outdoor tennis court and a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 13 minutes by car from Carabali Rainforest Park and 14 minutes from The Outlet Ruta 66
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Hyatt Regency Grand Reserve Puerto Rico, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Mediterranean resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Parking is available for a fee.

This 4-star Río Grande resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Water's Edge – This restaurant serves breakfast and lunch.
Nori Asian Grill – This restaurant only serves dinner. Reservations are required. Open daily.
Prime 787 – This restaurant only serves dinner. Reservations are required. Open daily.
Nectar – This restaurant only serves dinner. Reservations are required. Open daily.
Martini Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (USD 16.73 per night)
  • Valet parking on site (USD 27.88 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 33 for adults and USD 18 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Martini Bar
  • Nectar
  • Nori Asian Grill
  • Prime 787
  • Water's Edge

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Playground
  • Pro golf shop
  • Snorkelling
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 40,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 buildings
  • 3 floors
  • Built in 2003
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 33 for adults and from USD 18 for children
  • Airport shuttle fee: USD 96 per person (return)
  • Airport shuttle fee per child: USD 96 (return)
  • Self-parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Regency Grand Reserve Puerto Rico offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Melia Golf
Gran Melia Golf Puerto Rico
Gran Melia Golf Resort
Melia Coco Beach Puerto Rico Resort Rio Grande
Gran Melia Puerto Rico
Gran Melia Puerto Rico Golf
Gran Melia Resort Puerto Rico
Puerto Rico Golf Resort
Puerto Rico Gran Melia
Puerto Rico Gran Melia Resort
Gran Melia Golf Resort Puerto Rico Rio Grande
Gran Melia Golf Puerto Rico Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Sol Melia Rio Grande
Gran Melia Rio Grande
Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Rio Grande
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico Resort Rio Grande
Melia Coco Beach Puerto Rico Rio Grande
Resort Melia Coco Beach Puerto Rico Rio Grande
Rio Grande Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Resort
Resort Melia Coco Beach Puerto Rico
Gran Melia Golf Resort Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Rio Grande

Hyatt Regency Grand Reserve Puerto Rico Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2070 out of 2973 reviews
Rating 8 - Good. 500 out of 2973 reviews
Rating 6 - Okay. 222 out of 2973 reviews
Rating 4 - Poor. 101 out of 2973 reviews
Rating 2 - Terrible. 80 out of 2973 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Stayed 4 nights in Feb 2026

10/10 Excellent

Sylvia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was amazing! The staff was exceptional!
Stayed 4 nights in Feb 2026

10/10 Excellent

Gayathri

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel and their food was great. The people all over PR were sooo nice!
Stayed 6 nights in Feb 2026

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Loved this resort!! The rooms are spacious, quiet and the grounds are stunning. A slice of paradise. The only small drawback is the distance from dining- and uber anywhere for a meal was $15-25 each way. The food there is OK, but we enjoy going off the resort to try new things. Don’t forget water shoes, bug spray and some aloe/sunscreen!
Stayed 5 nights in Feb 2026

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff took great care of a few minor issues!
Stayed 3 nights in Feb 2026

8/10 Good

Samantha

Stayed 5 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 4 nights in Feb 2026

10/10 Excellent

Kelly Alvarez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow, what an AMAZING stay. The resort was clean, the staff friendly and have great recommendations. We loved that it wasn’t crowded and the food on site was fantastic. Would highly recommend!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alida

Liked: Cleanliness, amenities, property conditions & facilities
The room was spectacular. I felt as if it were out of a magazine. The bed (king) was very comfortable. The bathtub was luxurious and shower great. The sitting area on the room was nice and the outside patio just right to start or end a day. All of the personnel from hotel to restaurants and spa were exceptional and accommodating.. I am so looking forward to scheduling my next vacation and have already recommended to my friends and family. A most relaxing 5 day vacation.
View of the room throughout.
View of the outside from the room.
Walk around hotel property.
Outside of building/ room property in the evening.
Stayed 5 nights in Feb 2026

10/10 Excellent

Toi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful grounds. Excellent staff. Modern amenities and decor. I wish the beds were more comfortable, but after days in the sun, sleep is not a problem. Great location near lots of attractions and activities. Best of all, not one person harrassed me to buy anything! For that, alone, I'll return.
Stayed 3 nights in Feb 2026

4/10 Poor

Mike

Travelled with family and small children
Liked: Property conditions & facilities
Location and pools were excellent. 5/5 The rest was 2/5: • Check in at 4? lol NOPE. Cleaning inspection didn’t finish until 6:30 so we didn’t get our keys until 6:45. And after all that? The previous occupants contact lenses were left at the coffee station. • We had a sizable kitchenette—with no utensils or plates. • Shower never got hot enough, kitchen faucet didn’t get cold, but 3 other water sources had a huge range. • Despite booking for 4 people and clearly needing the pull out couch for sleeping arrangements, there was no bedding for it, and no extras anywhere in the myriad of drawers. • Room service told us 45 minutes, but it was closer to 2 hours. Any one of these things by themselves are ignorable, but taken all together shows a lack of caring about hospitality for guests.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. The hotel grounds and beach were beautiful
Stayed 3 nights in Feb 2026

8/10 Good

Leigh

Stayed 5 nights in Feb 2026

6/10 Okay

HAVERHILL

Liked: Cleanliness, amenities
Disliked: Staff & service
The facilities are beautiful (Landscape, architecture and room) but the food and the service need work. Overpriced food and we waited 1.5 hrs at a restaurant so we left because we were starving. No one comes to you by the pool to ask if you want anything.
Stayed 5 nights in Feb 2026

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had an absolutely wonderful stay at Hyatt Regency Grand Reserve Puerto Rico. The property is stunning, with beautiful views, well maintained grounds, and a relaxing atmosphere from the moment you arrive. Our room was spotless, comfortable, and thoughtfully appointed. The staff was exceptional, friendly, attentive, and always willing to help with anything we needed. The pools, beach access, and amenities made it easy to relax and fully enjoy our time there. Everything felt luxurious yet welcoming. We would absolutely stay here again and highly recommend it to anyone visiting Puerto Rico.
Stayed 5 nights in Jan 2026

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay at the Hyatt Regency Grand Reserve! Helpful staff, beautiful grounds, and large rooms. The pool was great too! The beach beds cost $ to rent, but they have some first come, first serve chairs and smaller beds available. You get a coupon for a free mojito when you arrive— used ours at the swim up bar. Dial 0 anytime for a trolley to pick you up and take you anywhere on the campus. Only small caveats: beach is very small and rocky (there is a public beach along the path to the rooms, however, that is lovely. 3 of the restaurants need reservations only and the food was good, but not great. No cash property as well, so bring a card. Had a great time— would definitely go back!
Stayed 4 nights in Feb 2026

6/10 Okay

Andres

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The grounds are beautiful. Well kept. The room was great. Service was spotty, and the food disappointing. Better choices outside the resort.
Stayed 4 nights in Feb 2026

10/10 Excellent

Sara

Stayed 4 nights in Feb 2026

8/10 Good

carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and clean. The staff are on top of everything, very nice and helpful. Great pool and beaches! Had a problem with our room and they quickly moved us without a problem. Not much to do in the evening but nice if you are looking for a quiet, family resort.
Stayed 4 nights in Feb 2026

8/10 Good

Leonard, Miami

Stayed 4 nights in Feb 2026

6/10 Okay

Eddie

Travelled with partner
Had to clean ants off my tooth brush every morning. Had to dodge employees on speeding golf carts constantly
Stayed 5 nights in Feb 2026

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room services was good
Stayed 3 nights in Feb 2026

8/10 Good

Lauren

Clean rooms, nice pool and fun making slime for the kids. Nice kayaking too, and friendly staff!
Stayed 2 nights in Feb 2026

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, nice pools, good brunch buffet (though pricy), quiet, nice big property to walk around. Free bikes need better maintenance though.
Stayed 6 nights in Feb 2026

10/10 Excellent

John

Stayed 1 night in Feb 2026