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Hotel Neptuno

3.0 star property

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Photo gallery for Hotel Neptuno

Exterior
Double or Twin Room, Sea View | Terrace/patio
In-room safe, desk, iron/ironing board, rollaway beds
Exterior
In-room safe, desk, iron/ironing board, rollaway beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Av. Romeria of the Virgen del Carmen, 19, San Pedro del Pinatar, Murcia, 30740
  • Place, Mar Menor
    ‪1 min walk‬
  • Place, Santiago de la Ribera Beach
    ‪1 min walk‬
  • Place, Playa La Puntica
    ‪1 min walk‬
  • Airport, Corvera (RMU-Region de Murcia Intl.)
    ‪33 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, desk, iron/ironing board, rollaway beds

Double or Twin Room

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room, Sea View

In-room safe, desk, iron/ironing board, rollaway beds

Double or Twin Room, Sea View

8.0 out of 10
Very good
(6 reviews)
  • Beach view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use

In-room safe, desk, iron/ironing board, rollaway beds

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Neptuno

Along with 10 beach bars, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a meeting room and concierge services.
Hotel Neptuno offers 40 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

This San Pedro del Pinatar hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Neptuno, you're just a quick walk from Santiago de la Ribera Beach. Free WiFi in public areas, 10 beach bars and a coffee shop/cafe are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Mediterranean cuisine while dining at Neptuno
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 1-minute drive from Mar Menor and 11 minutes from Roda Golf
There's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 10 beach bars and a bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Neptuno. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star San Pedro del Pinatar hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
Neptuno – This restaurant specialises in Mediterranean cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 150 metres; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • Parking on site (EUR 12 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 9 for adults and EUR 9 for children
  • 10 beach bars
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Neptuno

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 steps to reach entrance
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 for adults and from EUR 9 for children
  • Self-parking fee: EUR 12 per day
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Neptuno San Pedro del Pinatar
Neptuno San Pedro del Pinatar
Best Western Neptuno
Hotel Neptuno Spain/San Pedro Del Pinatar, Region Of Murcia
Hotel Neptuno Hotel
Hotel Neptuno San Pedro del Pinatar
Hotel Neptuno Hotel San Pedro del Pinatar

Hotel Neptuno Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 108 reviews
Rating 8 - Good. 40 out of 108 reviews
Rating 6 - Okay. 22 out of 108 reviews
Rating 4 - Poor. 7 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel, amazing views.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and the cleanliness of the hotel was second to none. The breakfast was great a good selection of choice. All rooms face the mar menor which is beautiful. Will definitely be staying again. Hotel definitely recommended.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly situated, just across the road to the beach and the sea. This is now the third time we have stayed here and always find the staff very friendly and helpful. A room with a balcony and sea view just makes it even better?!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location right opposite the beach. The staff were very helpful whenever we asked for any advice or help with anything.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Hildur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We feel we got much for the money. The location is great, free beach chairs for use. Great breakfast an very friendly staff.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

Really enjoyed our stay..great service, helpful staff, excellent cleaning of our rooms, couldnt fault breakfast...only a tiny negative observation was little effort went in for you to enjoy a drink in the evening...had to go to reception to get someone to get a drink..but would stay again..
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Jörgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice short vacation

Good location. Good service. Like people before have informed, water boiler missing at the room and few electrical plugs. We brought electrical plug divider and travel cettel.
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Kenny

Liked: Staff & service, amenities
Lovely hotel, walls are a bit thin and you hear people talking and their TV blaring. Apart from that, fantastic
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel is in such a beautiful location and the hotel itself is beautiful. Rooms are comfortable and the sea view balcony offers amazing views, definitely get the sea view for the extra few pounds it is so worth it! Breakfast is excellent. Staff are amazing apart from one man with grey top knot on reception who was a little rude on a few occasions. Did not spoil it but could do with more customer services training! Rooms are thin and you can hear through the walls easily but it would not stop Me staying again. Would not hesitate. Loved staying here on the whole! Will be back soon 100% you won’t be disapponited .
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Rita

You can hear your neighbors TV all night. Our other neighbor was fighting and yelling all night. We couldn’t sleep. The walls are very thin. Parking is a nightmare at this place. They advertise that they have parking but there is not instructions of where to park, we called and they had to check to see if they had room for us to park, and then it is it is a hidden garage underneath their building that they have to buzz you in, which was a nightmare getting our mini SUV into. The streets around this area are very narrow to drive. No screens on the sliding door in your room, every fly and bee has access to your room. Did not like this place.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Erik Sveberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel med sjarm

50 m til stranda, god frokost og bare hyggelig betjening,trang parkeringskjeller,trivelig hotell med sjarm og utsikt rett ut i havet
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

Dårlig hotell

Veldig mye bråk utenfor hotellet døgnet rundt. Små rom og veldig lytt. Ikke verdt pengene. Vi kommer ikke tilbake.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Vandekerckhove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prettig verblijf vlak aan het strand

Perfecte ligging vlak aan het strand en bij de wandelboulevard. Heel vriendelijk onthaal en personeel, dat steeds klaar staat om te helpen. Kamers zijn voldoende groot, koelkastje is een leuke extra. Het terras is heerlijk om 's avonds te chillen. Het ontbijtbuffet biedt alles wat je kan wensen, perfect. Restaurants en bars in de directe omgeving, ook een kleine supermarkt ligt om de hoek. Parkeren kan in de garage van het hotel (12€/nacht) of zo'n 200 meter verderop op de publieke parking. Prijs-kwaliteit is dit een topper.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gezellig hotel met uitstekende ligging

Fantastische ligging direct aan het strand en prachtig frontaal uitzicht vanuit de kamer. Buiten de zomermaanden geen restaurant en geen bar, wel een lekker ontbijtbuffet warm en koud. Parkeren in garage is duur (12 euro/nacht) gratis grote openbare parking op ong. 250 meter
Stayed 7 nights in May 2023
Verified

8/10 Good

Eduard

Liked: Cleanliness, staff & service
Ubicación única y especial. Orientación espectacular. Quizás falte alguna remodelación en baño y habitaciones. Zona de no fácil aparcamiento.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

ANA DABEYBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2023
Verified

8/10 Good

susanne

Liked: Cleanliness, room comfort

Pelikaner på stranden

Fint ophold. Ikke nyt hotel men forholdene var iorden. Udemærket morgenmad.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Jana

Liked: Cleanliness, staff & service

Gute Lage,mit kleinen Schönheitsfehlern

Die Lage des Hotels ist sehr gut.Direkt am Strand.Das Frühstück war gut.Die Zimmer sind etwas in die Jahre gekommen,müssten teils renoviert werden.Schön wäre auch,wenn dieses Hotel,da es am Strand ist,Strandtücher zum Ausleihen hätte.Wenn die Zimmer renoviert werden würden,würden wir wieder buchen.
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem

Basic clean hotel good breakfast friendly staff especially breakfast waitress. Opposite the beach and within walking distance of local bars and Resteraunts .
Stayed 5 nights in May 2022
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mar Menor

Fantastiskt läge vid Mar Menor. Full frukost, bra service.
Stayed 4 nights in Apr 2022
Verified

6/10 Okay

Henry

Disliked: Staff & service, property conditions & facilities, room comfort

Location great ......hotel disappointing.

The location of the hotel was the only redeeming factor of this hotel. We stayed 3 nights including breakfast, but the restaurant was closed as was the bar throughout our stay. The receptionists ( three or four different ones) seemed disinterested with a couldn’t care less attitude. I appreciate there had been problems with flooding prior to our stay some weeks before but the staff should have tried harder because of this. I was told the hotel parking was unavailable and had to park in the street. The main reason for booking this hotel was a secure parking place. The rooms have very thin walls and conversations could be heard from both sides. There was no English speaking programme on the tv. which was a little disappointing. We do like updates on the news in general. Would not recommend this hotel.
Cracked tile on balcony, so no bare feet.
More cracked tiles
Some damage to wall in bedroom.
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location

The location was incredible. We got an ocean-facing room and had a great view. The person at the desk was extremely polite. The bed was comfortable. The bad part was that the air conditioning was basically useless. It was EXTREMELY hot at night, even with the AC on the coldest setting. This made it very difficult to fall asleep. Be careful if you’re staying here during the hotter season like I did.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice seaside hotel right by the Mar Menor. Plenty of bars and restaurants nearby. Friendly helpful staff. We had a sea view room with balcony which was lovely.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Staff polite and helpful. Hotel very clean.
Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
HABITACIÓN PEQUEÑA Y MUY RUIDOSA. BAÑO ENANO Y DESAYUNO BASTANTE FLOJO
Stayed 2 nights in May 2019