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Embassy Suites by Hilton San Rafael Marin County

3.5 star property

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Photo gallery for Embassy Suites by Hilton San Rafael Marin County

Lobby
Ballroom
Ballroom
Business centre
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking available

Explore the area

View in a map
101 Mcinnis Pkwy, San Rafael, CA, 94903
  • Place, Marin County Civic Center Farmers' Market
    ‪13 min walk‬
  • Place, Marin County Civic Center
    ‪13 min walk‬
  • Place, Field of Dogs Dog Park
    ‪15 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(8 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock

Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(64 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

7.0 out of 10
Good
(2 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

9.2 out of 10
Wonderful
(94 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible One Bedroom King Suite with Tub

Living area | 32-inch LCD TV with cable channels, TV, MP3 dock

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

View all photos for Mobility Accessible One Bedroom Two Queen Suite with Roll in Shower

1 bedroom, premium bedding, in-room safe, desk

Mobility Accessible One Bedroom Two Queen Suite with Roll in Shower

  • Sleeps 6

View all photos for King Two Room Corner Suite

1 bedroom, premium bedding, in-room safe, desk

King Two Room Corner Suite

  • Sleeps 4

View all photos for Mobility Hearing Accessible Premium King Suite with Tub

1 bedroom, premium bedding, in-room safe, desk

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

View all photos for Mobility Accessible Two Queen Corner Suite with Tub

1 bedroom, premium bedding, in-room safe, desk

Mobility Accessible Two Queen Corner Suite with Tub

  • Sleeps 6

Two-Room King Suite

  • Sleeps 4

View all photos for Two Queen Two Room Suite

1 bedroom, premium bedding, in-room safe, desk

Two Queen Two Room Suite

  • Sleeps 6

View all photos for Two Queen Two Room Corner Suite

1 bedroom, premium bedding, in-room safe, desk

Two Queen Two Room Corner Suite

  • Sleeps 6

View all photos for Hospitality Two King Three Room Suite

1 bedroom, premium bedding, in-room safe, desk

Hospitality Two King Three Room Suite

  • Sleeps 6

View all photos for Premium King Two Room Suite

1 bedroom, premium bedding, in-room safe, desk

Premium King Two Room Suite

  • Sleeps 4

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4.3 out of 5, Excellent, 1,258 reviews
The price is CHF 115
includes taxes & fees
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About this property

Embassy Suites by Hilton San Rafael Marin County

Pet-friendly hotel connected to the convention centre in San Rafael with free breakfast
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Buffet breakfast is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Embassy Suites by Hilton San Rafael Marin County offers 236 accommodations with MP3 docking stations and a safe. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Rafael hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton San Rafael Marin County. During your stay, you'll be connected to the convention centre and within walking distance of Marin County Civic Center Farmers' Market. Enjoy features like a free manager's reception, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Enjoy Californian cuisine while dining at Red Oak Craft Bar
  • WiFi and wired Internet for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from Dominican University of California and 7 minutes from Mission San Rafael Arcangel
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton San Rafael Marin County offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business centre and 14 meeting rooms. Event space at this hotel measures 19332 square feet (1796 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton San Rafael Marin County. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton San Rafael Marin County was completed in February 2020.

This 3.5-star San Rafael hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception daily.
Red Oak Craft Bar – This restaurant specialises in Californian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Red Oak Craft Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (19,332 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1990
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - February 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Embassy Suites by Hilton San Rafael Marin County.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Rafael-Marin
Embassy Suites Hotel San Rafael-Marin County
Embassy Suites Rafael-Marin
Embassy Suites San Rafael-Marin County
Embassy Suites Hotel San Rafael - Marin County / San Rafael
Embassy Suites San Rafael
San Rafael Embassy Suites
Embassy Suites San Rafael Marin County Hotel
Embassy Suites Marin County Hotel
Embassy Suites Hilton San Rafael Marin County Hotel
Embassy Suites Marin County
Embassy Suites Hilton Marin County Hotel
Embassy Suites Hilton San Rafael Marin County
Embassy Suites Hilton Marin County
Embassy Suites by Hilton San Rafael Marin County Hotel
Embassy Suites by Hilton San Rafael Marin County San Rafael

Embassy Suites by Hilton San Rafael Marin County Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 665 out of 1011 reviews
Rating 8 - Good. 197 out of 1011 reviews
Rating 6 - Okay. 67 out of 1011 reviews
Rating 4 - Poor. 46 out of 1011 reviews
Rating 2 - Terrible. 36 out of 1011 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Orlin

Stayed 1 night in Aug 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who worked there. Very hospitable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Dominic

Stayed 7 nights in Aug 2025

4/10 Poor

Monica

Stayed 1 night in Aug 2025

2/10 Terrible

Haje Jan, Oakland

Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best ever for sure I will be back soon
Stayed 2 nights in Aug 2025

8/10 Good

CHARLES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and outfitted as advertised. There were additional charges for parking that were not included in the room fee. We checked in on Thurs at about 5pm. We left for activities on Friday at 10am and returned at about 3pm. On of the rooms had not yet been serviced.
Stayed 3 nights in Aug 2025

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Everything was excellent except the a/c was barely working in my room even after reporting to the front desk.
Stayed 6 nights in Aug 2025

10/10 Excellent

ERINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good staff but room is too small for two queen beds. Smaller than usual Embassy Suites that I have used. Hence inconverient for 4 adults.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean and consistent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just a great all around hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Property conditions & facilities

Underwhelming

The hotel was clean but had a number of snags: No stairs and very few lifts so a constant queue and wait to go up and down which seems ridiculous as we were only one floor up and could quite easliy walk up some stairs. The only stairs were fire escapes which all exited out into the care park and had no way back in other than to walk around the perimeter of the hotel and re-enter at the front. The reception staff seemed keen on keeping all interaction with customers to an absolute minimum. They recoiled when approached and gave monosyllabic answers to queries. The small refreshment shop at reception seemed to be poorly stocked and items were not restocked as they ran out so by Sunday there was slim pickings. The bar staff were much friendlier and perky. The room was poorly designed, the lighting was awful with only one lamp in the living space and a single pendant. Even with these on the space was gloomy and uncomfortable. The mattress was comfortable but the pillows lumpy and tired. No complimentary water and an unusable one-legged ironing board were the icing on the cake... Breakfast was basic but decent, however the buffet always seemed to have run out of at least one item which made it a bit of a lottery as to what you might get. Overall disappointing for the high price paid.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility
Stayed 1 night in Aug 2025

10/10 Excellent

Marcie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness

Maintenance & service issues

Nice hotel, but the A/C wasn't working and it couldn't be fixed. We also had to ask multiple times for more towels. Unfortunately, there's no hot tub here. Pros: Happy Hour and breakfast.
Stayed 2 nights in Jul 2025

8/10 Good

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good stay

Stayed 1 night in Aug 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast omelet ls excellent and hash browns- great cooks! And super fast!
Stayed 4 nights in Jul 2025

6/10 Okay

Donna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The halls outside of the rooms were dirty. We had plates piled up outside our room when we checked in. We asked several times to have them removed. The next morning my son delivered the plates to the front desk. In other areas of the hallway were dirty glasses and plates, garbage, towels.
Stayed 2 nights in Aug 2025