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Intelier Victoria Hotel

2.0 star property

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Photo gallery for Intelier Victoria Hotel

Property entrance
Interior
View from room
Terrace/patio
Coffee shop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Calle San Bartolomé 13, San Sebastián, 20007
  • Place, Concha Promenade
    ‪2 min walk‬
  • Place, Cathedral of the Good Shepherd
    ‪3 min walk‬
  • Place, Concha Beach
    ‪3 min walk‬
  • Airport, San Sebastian (EAS)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Standard Twin Room, City View

9.2 out of 10
Wonderful
(26 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • City view

View all photos for Standard Double Room, 1 Queen Bed, City View

Minibar, in-room safe, desk, soundproofing

Standard Double Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Double Room, 1 Double Bed, City View (Compact)

Minibar, in-room safe, desk, soundproofing

Double Room, 1 Double Bed, City View (Compact)

9.6 out of 10
Exceptional
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • City view

View all photos for Economy Single Room, 1 Large Single Bed, City View

Minibar, in-room safe, desk, soundproofing

Economy Single Room, 1 Large Single Bed, City View

9.4 out of 10
Exceptional
(12 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • City view

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About this property

Intelier Victoria Hotel

Hotel with a bar, 7-minute walk to Concha Beach
A bar/lounge, a coffee shop/cafe and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and a front desk safe are on-site.
Intelier Victoria Hotel offers 34 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This San Sebastián hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Intelier Victoria Hotel. During your stay, you're just a quick walk from Concha Beach. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a terrace
  • Just a 1-minute drive from Concha Beach and 6 minutes from Donostia-San Sebastian Aquarium
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Intelier Victoria Hotel also features a terrace, dry cleaning/laundry services, and a front desk safe.

This San Sebastián hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16.50 for adults and EUR 16.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16.50 for adults and from EUR 16.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Villa Victoria Intur San Sebastian
Hotel Villa Victoria Intur
Villa Victoria Intur San Sebastian
Villa Victoria Intur
Victoria Intur Sebastian
Intelier Victoria
Intelier Victoria Hotel Hotel
Hotel Villa Victoria by Intur
Intelier Victoria Hotel San Sebastián
Intelier Victoria Hotel Hotel San Sebastián

Intelier Victoria Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 292 out of 450 reviews
Rating 8 - Good. 131 out of 450 reviews
Rating 6 - Okay. 20 out of 450 reviews
Rating 4 - Poor. 5 out of 450 reviews
Rating 2 - Terrible. 2 out of 450 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to everything.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 3 nights in Oct 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 5 nights in Oct 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very helpful, clean room and excellent location
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very nice room & excellent staff. We appreciate Yaylen's friendly helpfulness and the woman that runs the breakfast.
Stayed 3 nights in Sep 2025

6/10 Okay

Pedro, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy
Stayed 3 nights in Sep 2025

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nicely tucked away from the traffic areas yet very convenient to it all; walking all around is so easy. Room is standard European (small) size yet very functional and tidy. Pricing is in my opinion a little high though.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and just a lovely hotel in general.
Stayed 4 nights in Sep 2025

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Bashar, Amman

Stayed 2 nights in Sep 2025

10/10 Excellent

Rosemary, edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location New and clean Staff lovely
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to beach and old town dining. Clean and well designed room. Excellent nights sleep. Very happy with our choice. Offer free beach towels too
Stayed 3 nights in Aug 2025

10/10 Excellent

pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Staff was super helpful. We arrived early and we were able to drop off our luggage. They texted us when our room was ready which was earlier than the posted check in. Location was excellent as we walked everywhere! Great stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place.

Stayed 1 night in Jul 2025

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Easy breakfast. Beds were amazing. Very nice place. Street view was so cool.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew, Edinburgh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely and well located hotel, a short walk from the main strip and the old town. Very quiet and well appointed clean rooms. Service excellent.
Stayed 1 night in Jul 2025

6/10 Okay

Audrey

Liked: Cleanliness, property conditions & facilities, room comfort
Location is good. Requested for late check out
Stayed 3 nights in Jul 2025

10/10 Excellent

Thuwaiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ee Hur Jayson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel in a quiet part of the city, and less than 5 mins walk to the beach. The rooms were spacious, clean and had good water pressure and air conditioning. Buffet breakfast selection was generous and includes hot food cooked to order. (The coffee machine sometimes didn't work.) The staff were all very friendly and helpful. Overall, we were very happy with our stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to touristy and busy areas but far enough away to be quiet. Staff were helpful and pleasant. Breakfast was good with options to order fresh cooked eggs.
Stayed 3 nights in May 2025

10/10 Excellent

Bernadette

Stayed 5 nights in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walking distance to everything in San Sebastián. Very nice breakfast too.
Stayed 3 nights in May 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Small, good location

The hotel was clean and stylish, but the room was so tiny, especially the bathroom, and the bed wasn't super comfy (not terrible, just not great either). Location is good, and the staff were excellent. It's a good option for the price for a night or two, but I wouldn't stay there for a longer trip due to the comfort level and size of the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Stayed 4 nights in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025