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Best Western Norwalk

2.5 star property

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Photo gallery for Best Western Norwalk

Indoor pool, pool loungers
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board
Exterior
Free breakfast
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
351 Milan Ave, Norwalk, OH, 44857
  • Place, Milan Historical Museum
    ‪4 min drive‬
  • Place, Summit Motorsports Park
    ‪9 min drive‬
  • Place, Kalahari Waterpark Resort
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 8
  • 4 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Norwalk

Suburban hotel with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Best Western Norwalk offers 58 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Norwalk. During your stay, you'll be close to Milan Historical Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Milan Historical Museum and 8 minutes from Summit Motorsports Park
Best Western Norwalk offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served. A terrace, a vending machine, and coffee/tea in common area are also featured at Best Western Norwalk. Self parking is free.
Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Norwalk
Best Western Norwalk
Norwalk Best Western
Best Western Norwalk Hotel Norwalk
Best Western Norwalk Hotel
Best Western Norwalk Hotel
Best Western Norwalk Norwalk
Best Western Norwalk Hotel Norwalk

Best Western Norwalk Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 401 out of 946 reviews
Rating 8 - Good. 297 out of 946 reviews
Rating 6 - Okay. 136 out of 946 reviews
Rating 4 - Poor. 68 out of 946 reviews
Rating 2 - Terrible. 44 out of 946 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Stayed 2 nights in Aug 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel, Murrayville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

tammy

Stayed 2 nights in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Clean room. Comfortable bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean, quiet, nice location, nice pool, many dining options around, everything was excellent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeanine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Adam

Travelled with group
Liked: Amenities, property conditions & facilities
The service was great. Everyone on the staff did an excellent job, especially the staff during breakfast service. The room was okay. They never changed the sheets over the three days, which is okay I guess. We had new towels everyday so that was nice. There were cobwebs on door jambs, splatters of an unknown origin on the wall, and dead bugs plastered on the windows. No bedbugs thankfully. And there was a musty, moldy smell emanating from the air conditioner that made the whole room stink like it was dirty.
Stayed 3 nights in Jul 2025

6/10 Okay

Rawan

Sheets not clean it was mold on it
Stayed 2 nights in Jul 2025

8/10 Good

Joshua

Stayed 3 nights in Jul 2025

10/10 Excellent

Frand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was fantastic! The hotel was clean, felt very safe, and was wonderfully quiet. The breakfast was absolutely delicious, and the staff was incredibly nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Danny

Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Frank J.

Travelled with family
Liked: Amenities
Location was good, lots of Food options close by.
Stayed 2 nights in Jun 2025

10/10 Excellent

PETER

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Place was clean and well maintained, staff was friendly and helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

4/10 Poor

Susan

Travelled with family
Disliked: Staff & service, property conditions & facilities
It was terrible. They were short staffed- no breakfast food. If breakfast is included in the price they should have breakfast even if the manager has to come in and put it out.😡😡😡😡
Stayed 2 nights in Jun 2025

10/10 Excellent

Preston

Stayed 1 night in Jun 2025

8/10 Good

Constance

Liked: Cleanliness, property conditions & facilities, room comfort
All customer service was excellent. Hotel could use upgrades. Toilet plugged and sink drain took awhile to go down. Carpet needs replaced. Bed was comfortable but bottom sheet kept coming off. Breakfast foods were good.
Stayed 10 nights in Jun 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is rather small, but everything was just right. The clerks were extremely friendly and helpful, and the pool was wonderful! Breakfast was also very good. We would stay there again.
Stayed 4 nights in Jun 2025