The staff is rude as heck. My reservation was put in for one day instead of two and they came to my room at 4:30 yelling at me that Iâm 5 hours late, and then when I fixed the problem they made me move into a room upstairs knowing how much of my belongings I have with me and didnât even help me move it. It literally took me two hours to do. Then the staff at the register didnât know the new system so they made me pay double and I had to wait for refund. The floors in all of the rooms are dirty as hell. And the air conditioning didnât work in the first room and the second room I was supposed to get a refrigerator and a microwave but was told they only have a refrigerator. Horrible customer
service!!!!!!!
This hotel used to be a Motel 6 and was renamed only on May 12, less than a week ago. Expedia should have clearly disclosed this, but there was no warning or notice at all.
This is a very poor hotel. I stayed here before, and the blankets smelled terrible. There was no shampoo or body wash, not to mention basic amenities like a refrigerator. It was also extremely noisy.