The front desk staff were truly the highlight of my stayāsuper sweet and accommodating, especially when I needed to extend my visit. Unfortunately, that's about where the good vibes ended.
The photos of the queen room online mustāve been taken during the hotelās glory days⦠or maybe they were just from a different hotel altogether. My room was run down, and none of the shown room amenities seemed to exist. The A/C had a dramatic streakāany time I set it to 70, it would shut off and trip the plug. One night, it even tripped the breaker for just the A/C, so it stopped working completely. No one was at the front desk at 6am when I left for work, so my husband calledāand they sent someone into my room without even verifying his identity. Definitely a safety red flag.
They got it running again, but I still couldnāt set it lower than 71 without risking another shutoff. Housekeeping was MIA for all 5 nightsāno clean towels, no trash pickup. I asked for fresh towels and was handed just one. Also, there was a big gap under the door, so bugs had a free pass into the room. I ended up stuffing a towel there to keep them out.
The location? Fantastic.
The experience? Not so much. I wouldnāt stay here again or recommend it.