Hilton Santa Cruz/Scotts Valley

4.0 star property

Choose dates to view prices

Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Daily full breakfast for a fee
Reception
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

View in a map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Henry Cowell Redwoods State Park
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪9 min drive‬
  • Mystery Spot
    ‪10 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

Room, 2 Queen Beds (Forest View, High Floor)

7.2 out of 10
Good
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Forest View, High Floor)

7.4 out of 10
Good
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(71 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.2 out of 10
Very good
(55 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly

7.6 out of 10
Good
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony

8.4 out of 10
Very good
(20 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Allergy Friendly

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(10 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hilton Santa Cruz/Scotts Valley

Suburban hotel with 24-hour fitness centre and 24-hour business centre
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site. Change of towels is available on request
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary newspapers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Hilton Santa Cruz/Scotts Valley's great location. During your stay, you'll be within walking distance of Treks and Tracks Rock Climbing Trips. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Californian cuisine while dining at Stonehouse Bar and Grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by car from Henry Cowell Redwoods State Park and 6 minutes from Pacific Avenue
  • Dogs welcome for a fee (restrictions apply)
Hilton Santa Cruz/Scotts Valley offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 7000 square feet (650 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at Hilton Santa Cruz/Scotts Valley. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Santa Cruz hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Stonehouse Bar and Grill – This restaurant specialises in Californian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Stonehouse Bar and Grill – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stonehouse Bar and Grill
  • Stonehouse Bar and Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults and USD 14.95 to 20.00 for children
  • Self-parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 595 out of 1156 reviews
Rating 8 - Good. 239 out of 1156 reviews
Rating 6 - Okay. 170 out of 1156 reviews
Rating 4 - Poor. 89 out of 1156 reviews
Rating 2 - Terrible. 63 out of 1156 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Carlo Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decided to treat my family and my parents to a weekend getaway here. The photos don’t do the hotel justice. It was such a beautiful place. It was convenient, and relaxing. Close to the boardwalk and the mystery spot but still secluded enough to be tranquil
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities
The tub was partially clogged so water was building up when I was taking a shower. When I was at the bar the bartender was very rude. Other than that, the stay, and the facilities were fine.
Stayed 2 nights in May 2025

10/10 Excellent

Ayeesha

Liked: Cleanliness, staff & service, property conditions & facilities
Super Dog Friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

milagros

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in May 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Stayed 3 nights in Mar 2025

10/10 Excellent

Holly

Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

6/10 Okay

han

Liked: Property conditions & facilities
Miss leading add about there breakfast and there restaurant to dine in is way over priced with poor service not too friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice and clean in and around the property.
Stayed 1 night in Apr 2025

10/10 Excellent

Sonia

Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and the staff were great! I even got a birthday gift to use at the hotel restaurant. The kids loved the pool and hot tub
Stayed 2 nights in Apr 2025

10/10 Excellent

Rob

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and attentive
Stayed 1 night in Apr 2025

10/10 Excellent

Aubrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Gina

Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and we enjoyed our visit
Stayed 1 night in Apr 2025

8/10 Good

Dulce M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great stay

Stay was good! I would say great but since we were next to the parking it was loud throughout the night due to people leaving and hanging out at the parking. The parking situation was also super confusing. I paid on line and it left me two warnings. Need better system. Overall it was a nice stay. Clean, friendly staff and the pool was heated which is a great plus since it’s so cold there. The front staff is very helpful and friendly. The hotel is clean a little old but it’s a good stay.
Stayed 3 nights in Apr 2025

8/10 Good

Rachelle

Travelled with family
Liked: Staff & service, room comfort

Will try again

Nice hotel! The room was great in all ways, but unfortunately our room had a very strong odor. Not smoke, but just an unpleasant smell. We opened the slider but it didn’t help. I did like everything else about it, so I will TRY it again next time I’m in the area, in hopes it was just that one room that smelled bad. Bed was comfy, decent view on balcony, big tv.
Stayed 1 night in Apr 2025

10/10 Excellent

Salina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience at our hotel :)
Stayed 2 nights in Jan 2025

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Place was very clean.
Stayed 1 night in Apr 2025

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views and clean hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Apr 2025

6/10 Okay

Samantha

Travelled with family
Disliked: Cleanliness
We like that it’s secluded and close to Capitola. Parking is through an app which is confusing, $25 dollars a day to park. One of our rooms had cobwebs in the corner of the ceiling. The bathroom smelled bad. There is a buffet breakfast for $24 a person - the food was below average. I would not recommend eating there. We have stayed there in the past and had nicer accomodations at this hotel. It’s in need of some touch ups.
Stayed 2 nights in Apr 2025