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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Exterior
Lobby
Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Free daily full breakfast
Desk, blackout curtains, iron/ironing board, cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪12 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(120 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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Exterior
Marea Sol Hotel
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
4.6 out of 5, Wonderful, 1,363 reviews
The price is CHF 103
includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel in Santa Cruz with seasonal outdoor pool and free breakfast
Self parking, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
The free breakfast at Holiday Inn Express Hotel & Suites Santa Cruz by IHG gets high marks from our customers. During your stay, you're just a quick walk from Ocean Street. Features include free WiFi in public areas, plus laundry facilities and a seasonal outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a computer, laundry facilities and a car charging station
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Santa Cruz by IHG. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

Guests are served a free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 15 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 672 out of 1178 reviews
Rating 8 - Good. 268 out of 1178 reviews
Rating 6 - Okay. 130 out of 1178 reviews
Rating 4 - Poor. 51 out of 1178 reviews
Rating 2 - Terrible. 57 out of 1178 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Yes very courteous and friendly. Nice breakfast. Only problem at 6:21am i believe the staff was working we were on the 1st floor room 107 doors slaming at leadt 4 times wad hoping to sleep alittle longer.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Naomi

Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness
H
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Stayed 2 nights in Oct 2025

10/10 Excellent

luba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel!

This was our second visit to this hotel. 1) The room and bedding was very comfortable. The bathroom and room were very clean. 2) It was too noisy past 11 p.m. 3) Disabled parking should be free.
Stayed 3 nights in Oct 2025

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good
Stayed 1 night in Oct 2025

10/10 Excellent

Rielly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well kept, the beds were so comfy, we were comfortable the entire time! Staff was awesome when we needed them, the showers had great water pressure and came with complimentary dove shower products. The breakfast was great, made the start to our day that much better! Definitely will make this specific location a staple in our future travels
Stayed 3 nights in Oct 2025

8/10 Good

Dustin Felt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok

we liked staying here, but are being charged a separate parking fee
Stayed 4 nights in Oct 2025

10/10 Excellent

carlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Yong, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and convenient
Stayed 1 night in Oct 2025

4/10 Poor

Marian

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Sarina

Stayed 1 night in Oct 2025

10/10 Excellent

Sabrina

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The credit card reader was broken when we arrived, so we spent about 20 minutes trying to give our card for incidentals. Pillows were very flat and bed was noisy. We were given additional pillows, but the soft fluffy ones should have already been on the beds! Finally, I drive a full size truck. I did not fit in any of the parking spots and had to find road parking. The front desk was sympathetic, but this was inconvenient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert, Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Rachelle

Stayed 1 night in Oct 2025

6/10 Okay

Shavana

Travelled with family
Liked: Staff & service
Hotel needs updates. Staff is friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Jovaan

Stayed 1 night in Oct 2025

10/10 Excellent

Shamar

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was solid the hotel is being renovated but only issue I had on the second floor is the furniture was wore out. Though they brought me a good chair and provided good service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Suhey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean they do charge for parking on their property and also the air did not work I out room.
Stayed 1 night in Sep 2025

6/10 Okay

Joy

Liked: Cleanliness, staff & service, room comfort

Noisy

I was booked into a room next to the workout room. NOT GOOD! Lots of noise...banging, clanking... late at night. Be careful not to take room 205. The TV had very limited channels. They should add more channels
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very clean hotel and the service is great. The complimentary breakfast is very good and filling.
Stayed 3 nights in Oct 2025