Hotel Riu Madeira - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Madeira - All Inclusive

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Creator video - submitted by Ex2Greatness
Exterior
Double Room, Balcony, Sea View | In-room safe, cots/infant beds, free WiFi, bed sheets
Junior Suite, Balcony | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Praia dos Reis Magos, Santa Cruz, 9125-024
  • Place, Reis Magos Beach
    ‪3 min walk‬
  • Place, Ponta da Oliveira
    ‪10 min walk‬
  • Place, Road of Christ the King
    ‪6 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪8 min drive‬

Room options

Double Room, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(11 reviews)
  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Double Room, Balcony

9.2 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Single Room, Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

Double Room, Balcony, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Riu Madeira - All Inclusive

Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and spa services. Housekeeping is available on request.
Hotel Riu Madeira - All Inclusive offers 327 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Atlantic Relax. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Madeira - All Inclusive. During your stay, you're just a quick walk from Reis Magos Beach. You'll find features such as free breakfast, free WiFi in public areas and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Indulge with massages at Atlantic Relax
  • Amenities include a front desk safe, a conference centre and a car charging station
  • On-site recreation includes tennis courts, a gym and bicycles to rent
  • 12 minutes by car from Funchal Farmers Market and 13 minutes from CR7 Museum
  • Free local-area shuttle service
Hotel Riu Madeira - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Madeira - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, spa services, and a terrace are also featured at Hotel Riu Madeira - All Inclusive. A free area shuttle within 13 kilometres is available. Parking is available for a fee. A complete renovation of Hotel Riu Madeira - All Inclusive was completed in January 2022.

This 4-star Santa Cruz hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – restaurant.
Kulinarium – On-site fine-dining restaurant. Reservations are required. Open selected days.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included

Land activities

Fitness facilities
Spa facilities
Limited spa services

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 13 kilometres
  • Uncovered parking on site (EUR 8 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 4 bars/lounges

Restaurants on site

  • Kulinarium

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Indoor pool
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Renovated entire property - January 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Madeira Riu Palace
Hotel Palace Madeira
Hotel Riu Madeira
Hotel Riu Palace Madeira All Inclusive Canico
Hotel Riu Palace Madeira Canico
Madeira Riu Hotel
Riu Hotel Palace Madeira
Riu Palace Madeira
Riu Palace Madeira Canico
Riu Palace Madeira Hotel
Hotel Riu Palace Madeira All Inclusive
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
All-inclusive property Hotel Riu Palace Madeira - All Inclusive
Hotel Riu Palace Madeira - All Inclusive Canico
Hotel Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira
Riu Madeira Inclusive Canico

Hotel Riu Madeira - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 187 out of 279 reviews
Rating 8 - Good. 69 out of 279 reviews
Rating 6 - Okay. 12 out of 279 reviews
Rating 4 - Poor. 8 out of 279 reviews
Rating 2 - Terrible. 3 out of 279 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sulo

Liked: Cleanliness, staff & service, amenities
Best staff, beautiful place and great atmosphere!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Miroslav

Liked: Cleanliness, staff & service, amenities
The staff at Riu hotel was lovely, welcoming and very helpful!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent all inclusive hotel, clean, beautiful and walkable area with great boardwalks. Great selection of food for everyone, very clean and well design dining area. very good service.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

philip

Liked: Cleanliness, amenities, property conditions & facilities
Nice excellent service , food is great
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Brinder

Liked: Cleanliness, staff & service, amenities
Beautiful resort and excellent place to chill. The environment was so relaxing, everyone was happy, families and elderly. Hotel staff were amazing and so respectful to everyone. They went above and beyond. Food was amazing, fresh fruits and veg available. All inclusive, absolute bargain. Highly recommend, would definitely come back again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!! Friendly staff
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Aleksandra

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant staff, clean room
Stayed 8 nights in Nov 2025
Verified

8/10 Good

Tomasz

Liked: Cleanliness, amenities, property conditions & facilities
clean room, staff, amenities
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views from my room. Breakfast, lunch & dinner options were varied & extremely tasty. The staff were extremely friendly & the hotel itself couldn’t have been located any better. A beautiful hotel in beautiful Madeira.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Management and staff of this Hotel were perfect and very attentive it made our stay so great
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Anila

Liked: Cleanliness, staff & service, amenities
Room was good, ants on first night in bathroom & heating a little noisy, but clean and well kept by staff. Staff were very friendly overall, the upkeep and docor of the hotel was beautiful. All inclusive, was worth it. The food was wonderful. Th entertainment a good touch, one pool cold and barely used, but the other was good.. the indoor pool area could be cleaner. Overall it was a wonderful stay.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Sandra

Liked: Cleanliness
It was a great view
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect no complaints at all
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With many years travel this hotel are absolutely amazing
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

marilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Excellent service! Wonderful vacation!
Stayed 13 nights in Jun 2025
Verified

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, amenities
Great location , easy access to downtown Funchal .. the shuttle service made it easy and convenient. The property is clean , people are friendly. The food is FABULOUS! Totally worth it , can’t wait to visit again !
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for our honeymoon and had an amazing time
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great properly!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, highly recommend

An amazing hotel, very clean, staff were very attentive, the food and drinks were fantastic cannot wait to make a return trip.
Stayed 7 nights in Nov 2022
Verified

10/10 Excellent

Sarah Jane McRoberts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful updated property with very friendly and helpful staff
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff special front desk and restaurant service.
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Mardelle

Liked: Amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Beautiful ocean view room. This is an all inclusive and the dining room food is 2 star. Also, the place is set up for couples and not appropriate for a girls group of 7
Stayed 5 nights in Sep 2025