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Hyatt Place Santa Cruz

3.0 star property

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Photo gallery for Hyatt Place Santa Cruz

Terrace/patio
Property video
Lobby
Exterior
Food and drink

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
407 Broadway, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪2 min walk‬
  • Place, Pacific Avenue
    ‪6 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪13 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪58 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(125 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(89 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(30 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(21 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

9.0 out of 10
Wonderful
(16 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

8.4 out of 10
Very good
(14 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Courtyard View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Courtyard View

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Santa Cruz

This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking and a business centre.
Hyatt Place Santa Cruz offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Premium cable televisions are provided.

Bathrooms include a shower and designer toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Santa Cruz. During your stay, you're just a quick walk from Ocean Street. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the convenient parking
  • 13 minutes by foot from Santa Cruz Beach Boardwalk and a 4-minute drive from Monterey Bay
Hyatt Place Santa Cruz offers its guests an outdoor pool, a hot tub, and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2497 square feet (232 square metres) and includes conference space. The business-friendly Hyatt Place Santa Cruz also features a terrace, a front desk safe, and an ATM. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Santa Cruz hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 23 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,497 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 23 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Santa Cruz
Hyatt Place Santa Cruz Hotel Santa Cruz

Hyatt Place Santa Cruz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily

Stayed 2 nights in Jan 2026

10/10 Excellent

Hardik

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, and staff was very helpful and friendly. Pool is heated.
Stayed 2 nights in Jan 2026

10/10 Excellent

Emma, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like this hotel clean, clean and nice staff
Stayed 1 night in Jan 2026

8/10 Good

Keelie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was super spacious and the staff was very attentive and nice.
Stayed 3 nights in Jan 2026

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great. Fresh, tasty and with a lot of variety.
Stayed 1 night in Jan 2026

10/10 Excellent

Fernando

Stayed 1 night in Dec 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Temperature in the room was impossible to control. Television didn’t have a remote control. No bottled water.
Stayed 1 night in Jan 2026

2/10 Terrible

Anissa

Stayed 1 night in Dec 2025

10/10 Excellent

Bria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Dana, Fullerton

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful, especially Raichel. I loved the copious, varied breakfast with many healthy options. The only thing I would suggest to improve is how you wash the towels or what detergent you use. The towels smell very strongly of cleaning agents.
Stayed 2 nights in Dec 2025

8/10 Good

saranchowdary

Stayed 1 night in Dec 2025

10/10 Excellent

Suninderjeet Singh

Stayed 1 night in Dec 2025

10/10 Excellent

Dalong

overall pretty nice
Stayed 1 night in Dec 2025

6/10 Okay

Tatiana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff could be friendlier.
Stayed 1 night in Dec 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Zoe

Stayed 1 night in Dec 2025

10/10 Excellent

Charlie

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was lovely! Room was clean and so nice! Awesome view of the pool area.
Stayed 1 night in Dec 2025

10/10 Excellent

Denicia

Stayed 1 night in Dec 2025

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very comfortable, and clean
Stayed 1 night in Dec 2025

8/10 Good

Tricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was clean and the breakfast options were good. I was not aware there would be a twenty dollar valet parking fee, which was not ideal since we only stayed one night and arrived around ten pm. The front desk staff was not very friendly and did not seem happy or particularly helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Stayed 1 night in Dec 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Very clean and great rooms!
Stayed 4 nights in Dec 2025

10/10 Excellent

Peggy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Good location
Stayed 3 nights in Dec 2025

8/10 Good

Ann, Burbank

Travelled with partner
Liked: Cleanliness, property conditions & facilities
My stay was fine. I just don't understand why there's no water dispenser available at the lobby.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cathryn

Liked: Cleanliness, property conditions & facilities
Clean room, helpful staff, underground parking, hot breakfast buffet—all reasons to stay here.
Stayed 1 night in Nov 2025