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Quality Inn & Suites Capitola By the Sea

2.5 star property

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Photo gallery for Quality Inn & Suites Capitola By the Sea

Exterior
Exterior
Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

View in a map
720 Hill Street, Capitola, CA, 95010
  • Place, Esplanade Park Beach
    ‪16 min walk‬
  • Place, Capitola Beach
    ‪16 min walk‬
  • Place, Capitola Wharf
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(122 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(56 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Capitola By the Sea

Hotel with free parking, near Capitola Beach
Along with a seasonal outdoor pool, this smoke-free hotel has a business centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, free newspapers and a vending machine. Housekeeping is available once per stay.
Quality Inn & Suites Capitola By the Sea offers 55 accommodations with free newspapers and coffee/tea makers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Capitola By the Sea. During your stay, you'll be within walking distance of Capitola Beach. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Monterey Bay and 6 minutes from Capitola Beach
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A seasonal outdoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn & Suites Capitola By the Sea. Self parking is free.

This Capitola hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open in May and close in October.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Capitola
Quality Inn Capitola
Quality Inn Capitola Sea
Quality Capitola Sea
Quality Inn & Suites Capitola By the Sea Hotel
Quality Inn & Suites Capitola By the Sea Capitola
Quality Inn & Suites Capitola By the Sea Hotel Capitola

Reviews

Quality Inn & Suites Capitola By the Sea Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 576 out of 1009 reviews
Rating 8 - Good. 279 out of 1009 reviews
Rating 6 - Okay. 94 out of 1009 reviews
Rating 4 - Poor. 38 out of 1009 reviews
Rating 2 - Terrible. 22 out of 1009 reviews

Reviews

8/10 Good

Grayce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities in the room are great- microwave, fridge . The size of the room is huge and modern. Each room has a private little balcony great to have a drink or meet a fellow traveler. (my sister and I stayed there and met a great lady just across the way from us and we had a lovely chat) Our check-in experience was outstanding!!! A shout out to Alex who was so warm and welcoming- answered all of my questions and very accommodating. Her level of professionalism and hospitality was at such an elevated level. She’s a gem!!
Stayed 1 night in Sep 2025

10/10 Excellent

Jenny

Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 2 nights in Sep 2025

6/10 Okay

Jeremiah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice stay! Very clean and comfortable, and the staff was awesome!
Stayed 1 night in Sep 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, mostly quiet, mostly safe

Clean, adequate, & mostly safe for overnight stay. There are 3-4, 2-story buildings, each containing about 12 rooms. You enter the building (door is NOT locked) to reach a hall: your room (which IS locked) is off this hall. Front desk clerk was nice. We left before breakfast was available.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve stayed at in awhile. Clean, and comfortable, and the staff were very friendly. It’s not far from the freeway and some great local spots but it’s tucked back enough that it was quiet. The balcony was a really nice feature too. A great spot to sit and relax and enjoy the weather while at my room.
Stayed 1 night in Sep 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2025

10/10 Excellent

Hugo, Santa Clara

Stayed 1 night in Sep 2025

8/10 Good

Maria Socorro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff here is super friendly and very convenient parking
Stayed 1 night in Sep 2025

8/10 Good

Julia

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room!
Stayed 1 night in Sep 2025

6/10 Okay

Mary

Very nice place however, the internet was pre 1980s! When we first arrived, we got no service. Later, we were told the facility had an upgrade. It was a 1-800 fix it yourself. We used it but it was barely any better. Most of the time it came up as unsecured. I think the management must have upgraded to the cheapest version possible. If not for this, we would return. As it is, we will not return.
Stayed 7 nights in Aug 2025

10/10 Excellent

Sergio

Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service

Not what we expected

I received a courtesy call around 9:35pm the night I was Staying to tell me the doors would be locked at 10pm. I have Never received a call before at any hotel I have Stayed at, so it was a bit shocking. I informed them that I would be there a little later and was told to access the night door. Upon arrival, the courtesy clerk took me inside so I can sign the documents/get the keys. There was no access to the room from inside the hotel lobby, I had to go around and up some stairs to get to an unlocked door. When I got Into the room, I could Immediately tell that this was an older hotel that was in need of some tlc, however it was quiet and fairly clean. The next morning, I sent the family to get some breakfast while I loaded the car. The kitchen staff acted similarly to security ensuring no one was taking too many of one item. Mind you this “continental” breakfast had No hot food. It was some pastries, a waffle machine and a little bit of apples/oranges. Overall, I was disappointed for the price and the misleading photos indicating this was a great hotel. It was not BAD but it certainly won’t warrant a return trip for my family and I .
Stayed 1 night in Aug 2025

2/10 Terrible

Thomas

Disliked: Staff & service, property conditions & facilities
I wasn't put in a room that was described. The room was on the 2nd floor with no elevator access, very dingy with a 4' balcony with a view of a wall. The bottles of hand lotion on the vanity sink were used and re-filled. Stayed at this location 2 years ago and it was a great experience which lead to me booking for this stay. I will never stay at this place again.
Stayed 1 night in Aug 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

William, Elk Grove

Stayed 2 nights in Aug 2025

10/10 Excellent

JING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice. Environment is very clean, quiet (this is a plus because it’s actually very close to highway but without any traffic noise), and room is big. I really like the room setting with plenty of common areas among rooms such that you don’t worry about having a noisy neighbour. Location is very convenient with laundry mart nearby, pharmacy and supermarket just across street. It is also very close to highway entrance so you can get to anywhere easily.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa c

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet place, the front desk lady was so nice, she let us to check in little early when we arrived before 3 pm, her suggestion of restaurant “Shadowbrook “ was excellent. Many thanks!
Stayed 1 night in Aug 2025

8/10 Good

Dina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is in a great location and was what we needed. It is a perfect family hotel which was evident with all the families.
Stayed 1 night in Aug 2025